27
NPS
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Torry Harris Integration Solutions
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About Torry Harris Integration Solutions' Brand
Torry Harris Integration Solutions - “THIS”, is our commitment to increase the digital ability of enterprises through integration. Among its major competitors, Torry Harris Integration Solutions is ranked in 3rd place for NPS while MuleSoft is 1st, and TIBCO Software Inc. is 2nd. Overall, Torry Harris Integration Solutions has a neutral social sentiment, when analyzing social media channels and online mentions.
Brand at a Glance
90%
Customer Loyalty
3.7/5
Product Quality
3.8/5
Pricing
4.1/5
Customer Service
Torry Harris Integration Solutions Ranking
- #3 / 4 of its competitors
Torry Harris Integration Solutions NPS
Torry Harris Integration Solutions's Net Promoter Score (NPS) is a 27 with 45% Promoters, 37% Passives, and 18% Detractors. Net Promoter Score tracks whether Torry Harris Integration Solutions's customers would recommend using the product based on a scale of -100 to 100.
Torry Harris Integration Solutions Overall NPS
| 45% | Promoters |
|---|---|
| 37% | Passives |
| 18% | Detractors |
Torry Harris Integration Solutions NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2022 100 | Sep 2022 | 100 |
Oct 2022 50 | Oct 2022 | 50 |
Nov 2022 75 | Nov 2022 | 75 |
Sep 2023 60 | Sep 2023 | 60 |
Oct 2023 66 | Oct 2023 | 66 |
Mar 2024 57 | Mar 2024 | 57 |
Jul 2024 38 | Jul 2024 | 38 |
Jan 2025 33 | Jan 2025 | 33 |
Nov 2025 20 | Nov 2025 | 20 |
Jan 2026 27 | Jan 2026 | 27 |
How Other Brands Compare
Torry Harris Integration Solutions is ranked third for NPS among its competitors. MuleSoft and TIBCO Software Inc. come in first and second, with Mashery coming in at #4.
Torry Harris Integration Solutions |  MuleSoft |  TIBCO Software Inc. |  Mashery | |
| Global Ranking | #- | #574 | #- | #- |
| NPS | 27 | 32 | 28 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | Neutral | Neutral | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Torry Harris Integration Solutions NPS vs. Competitors
Compared to its competitors, Torry Harris Integration Solutions's NPS is rated right below TIBCO Software Inc..
| COMPANY | NPS Score | |
|---|---|---|
| MuleSoft | 32 |
| TIBCO Software Inc. | 28 |
| Torry Harris Integration Solutions | 27 |
Torry Harris Integration Solutions Customer Loyalty
90%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
90% of Torry Harris Integration Solutions users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Torry Harris Integration Solutions Customer Loyalty vs. Competitors
Compared to its competitors, Torry Harris Integration Solutions's Customer Loyalty score is rated right above TIBCO Software Inc..
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Torry Harris Integration Solutions | 90% |
| TIBCO Software Inc. | 87% |
| MuleSoft | 78% |
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Torry Harris Integration Solutions Product Quality
3.7/5
Torry Harris Integration Solutions has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
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Torry Harris Integration Solutions Product Information
Torry Harris Integration Solutions’s product quality score is a 3.7 out of 5 as rated by its users and customers.
- Website
- https://www.torryharris.com/
- Company Size
- 1,001-5,000 Employees
Industry
Tech
AI, Big Data and Analytics
Business Services
Enterprise
Torry Harris Integration Solutions Product Quality vs. Competitors
Compared to its competitors, Torry Harris Integration Solutions's Product Quality score is rated right below MuleSoft.
| COMPANY | Product Quality Score | |
|---|---|---|
| TIBCO Software Inc. | 4.2/5 |
| MuleSoft | 4/5 |
| Torry Harris Integration Solutions | 3.7/5 |
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Torry Harris Integration Solutions Pricing
Torry Harris Integration Solutions ROI & Value For Money
3.8/5
Torry Harris Integration Solutions has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
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Torry Harris Integration Solutions Pricing vs. Competitors
Compared to its competitors, Torry Harris Integration Solutions's ROI score is rated right below TIBCO Software Inc..
| COMPANY | Pricing Score | |
|---|---|---|
| MuleSoft | 4/5 |
| TIBCO Software Inc. | 3.8/5 |
| Torry Harris Integration Solutions | 3.8/5 |
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Torry Harris Integration Solutions Customer Satisfaction (CSAT)
Torry Harris Integration Solutions Customer Satisfaction (CSAT) Score
77 / 100
Torry Harris Integration Solutions has an overall Customer Satisfaction score of 77 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
44%
Satisfied
33%
Neither Satisfied nor Dissatisfied
12%
Dissatisfied
0%
Very Dissatisfied
11%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Torry Harris Integration Solutions Customer Satisfaction vs. Competitors
Compared to its competitors, Torry Harris Integration Solutions's Customer Satisfaction score is rated right above MuleSoft, and is preceded by TIBCO Software Inc..
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| TIBCO Software Inc. | 84% |
| Torry Harris Integration Solutions | 78% |
| MuleSoft | 77% |
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Torry Harris Integration Solutions Customer Service
4.1/5
Torry Harris Integration Solutions has an overall Customer Service score of 4.1 out of 5 stars rated by its users and customers.
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About Torry Harris Integration Solutions's Customer Service
Address
536 Fayette Street, Perth Amboy, NJ NJ 08861
Website
https://www.torryharris.com/
Phone Number
+91-8041827200
Torry Harris Integration Solutions's Social Links
Torry Harris Integration Solutions Customer Service vs. Competitors
Compared to its competitors, Torry Harris Integration Solutions's Customer Service score is rated right above MuleSoft.
| COMPANY | Customer Service Score | |
|---|---|---|
| Torry Harris Integration Solutions | 4.1/5 |
| MuleSoft | 3.8/5 |
| TIBCO Software Inc. | 3.4/5 |
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Torry Harris Integration Solutions as an Employer
4.9/5
Torry Harris Integration Solutions has a 4.9/5 stars for its overall company culture rated by their employees
top
5%
CEO of Torry Harris Integration Solutions
In the Top 5% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Torry Harris Integration Solutions scored a 27 for Net Promoter Score and a 40 for Employee Net Promoter Score. NPS gauges how likely a customer of Torry Harris Integration Solutions would recommend the brand to a friend. ENPS measures how likely Torry Harris Integration Solutions employees would recommend working at Torry Harris Integration Solutions to a friend.
Net Promoter Score
27
NPS Score
| 45% | Promoters |
|---|---|
| 37% | Passive |
| 18% | Detractors |
Employee Net Promoter Score
40
eNPS Score
| 53% | Promoters |
|---|---|
| 34% | Passive |
| 13% | Detractors |
