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NPS
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Vilmorin & Cie
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About Vilmorin & Cie's Brand
Producer of agricultural seeds. The company's agricultural seeds offer new varieties of seeds to improve the plant's agronomic characteristics and organoleptic characteristics enabling the farmers and growers to produce better crops. Among its major competitors, Vilmorin & Cie is ranked in 3rd place for NPS while Syngenta is 1st, and Zions Bancorporation is 2nd.
Brand at a Glance
10%
Customer Loyalty
4/5
Product Quality
3.5/5
Pricing
3.5/5
Customer Service
Vilmorin & Cie Ranking
- #3 / 4 of its competitors
Vilmorin & Cie NPS
Vilmorin & Cie's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Vilmorin & Cie's customers would recommend using the product based on a scale of -100 to 100.
Vilmorin & Cie Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Vilmorin & Cie NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2022 0 | Dec 2022 | 0 |
How Other Brands Compare
Vilmorin & Cie is ranked third for NPS among its competitors. Syngenta and Zions Bancorporation come in first and second, with Seminis coming in at #4.
Vilmorin & Cie |  Syngenta |  Zions Bancorporation |  Seminis | |
| Global Ranking | #- | #767 | #- | #- |
| NPS | 0 | 40 | 31 | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Vilmorin & Cie NPS vs. Competitors
Compared to its competitors, Vilmorin & Cie's NPS is rated right below Zions Bancorporation.
| COMPANY | NPS Score | |
|---|---|---|
| Syngenta | 40 |
| Zions Bancorporation | 31 |
| Vilmorin & Cie | 0 |
Vilmorin & Cie Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Vilmorin & Cie users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Vilmorin & Cie Customer Loyalty vs. Competitors
Compared to its competitors, Vilmorin & Cie's Customer Loyalty score is rated right below Zions Bancorporation.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Syngenta | 89% |
| Zions Bancorporation | 69% |
| Vilmorin & Cie | 10% |
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Vilmorin & Cie Product Quality
4/5
Vilmorin & Cie has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Vilmorin & Cie Product Information
Vilmorin & Cie’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- www.vilmorin.info
- Company Size
- 5,001-10,000 Employees
Vilmorin & Cie Product Quality vs. Competitors
Compared to its competitors, Vilmorin & Cie's Product Quality score is rated right below Zions Bancorporation.
| COMPANY | Product Quality Score | |
|---|---|---|
| Syngenta | 4.3/5 |
| Zions Bancorporation | 4.1/5 |
| Vilmorin & Cie | 4/5 |
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Vilmorin & Cie Pricing
Vilmorin & Cie ROI & Value For Money
3.5/5
Vilmorin & Cie has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
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Vilmorin & Cie Pricing vs. Competitors
Compared to its competitors, Vilmorin & Cie's ROI score is rated right below Zions Bancorporation.
| COMPANY | Pricing Score | |
|---|---|---|
| Syngenta | 4.2/5 |
| Zions Bancorporation | 3.7/5 |
| Vilmorin & Cie | 3.5/5 |
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Vilmorin & Cie Customer Satisfaction (CSAT)
Vilmorin & Cie Customer Satisfaction (CSAT) Score
100 / 100
Vilmorin & Cie has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Vilmorin & Cie Customer Satisfaction vs. Competitors
Compared to its competitors, Vilmorin & Cie's Customer Satisfaction score is rated right above Syngenta.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Vilmorin & Cie | 100% |
| Syngenta | 92% |
| Zions Bancorporation | 86% |
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Vilmorin & Cie Customer Service
3.5/5
Vilmorin & Cie has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
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About Vilmorin & Cie's Customer Service
Address
Saint-Beauzire, Gerzat, 63360
Website
www.vilmorin.info
Phone Number
7
Vilmorin & Cie Customer Service vs. Competitors
Compared to its competitors, Vilmorin & Cie's Customer Service score is rated right below Zions Bancorporation.
| COMPANY | Customer Service Score | |
|---|---|---|
| Syngenta | 4.2/5 |
| Zions Bancorporation | 3.7/5 |
| Vilmorin & Cie | 3.5/5 |
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