-100
NPS
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Voxer
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About Voxer's Brand
Voxer meets (and loves) AWS, Questetra, NetSuite, SFDC, Talend, and Google Apps. Among its major competitors, Voxer is ranked in 3rd place for NPS while PagerDuty is 1st, and YouMail is 2nd.
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
5/5
Pricing
2.5/5
Customer Service
Voxer Ranking
- #3 / 4 of its competitors
Voxer NPS
Voxer's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Voxer's customers would recommend using the product based on a scale of -100 to 100.
Voxer Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Voxer NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2021 -100 | Feb 2021 | -100 |
How Other Brands Compare
Voxer is ranked third for NPS among its competitors. PagerDuty and YouMail come in first and second, with Two to Tango coming in at #4.
Voxer |  PagerDuty |  YouMail |  Two to Tango | |
| Global Ranking | #- | #612 | #- | #- |
| NPS | -100 | 59 | -100 | - |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | $3.42B | $60.50M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Voxer NPS vs. Competitors
Compared to its competitors, Voxer's NPS is rated right below YouMail.
| COMPANY | NPS Score | |
|---|---|---|
| PagerDuty | 59 |
| Two to Tango | N/A |
| YouMail | -100 |
| Voxer | -100 |
Voxer Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Voxer users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Voxer Customer Loyalty vs. Competitors
Compared to its competitors, Voxer's Customer Loyalty score is rated right above PagerDuty, and is preceded by YouMail.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| YouMail | 100% |
| Voxer | 100% |
| PagerDuty | 77% |
| Two to Tango | N/A |
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Voxer Product Quality
4/5
Voxer has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
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Voxer Product Information
Voxer’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- http://voxer.jp/
- Company Size
- 51-200 Employees
Industry
Tech
SaaS
Voxer Product Quality vs. Competitors
Compared to its competitors, Voxer's Product Quality score is rated right above Two to Tango, and is preceded by YouMail.
| COMPANY | Product Quality Score | |
|---|---|---|
| PagerDuty | 4.3/5 |
| YouMail | 4/5 |
| Voxer | 4/5 |
| Two to Tango | N/A |
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Voxer Pricing
Voxer ROI & Value For Money
5/5
Voxer has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Voxer Pricing vs. Competitors
Compared to its competitors, Voxer's ROI score is rated right above PagerDuty.
| COMPANY | Pricing Score | |
|---|---|---|
| Voxer | 5/5 |
| PagerDuty | 4.2/5 |
| YouMail | 2/5 |
| Two to Tango | N/A |
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Voxer Customer Service
2.5/5
Voxer has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
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About Voxer's Customer Service
Address
San Francisco, CA
Website
http://voxer.jp/
Voxer Customer Service vs. Competitors
Compared to its competitors, Voxer's Customer Service score is rated right above YouMail, and is preceded by PagerDuty.
| COMPANY | Customer Service Score | |
|---|---|---|
| PagerDuty | 4.1/5 |
| Voxer | 2.5/5 |
| YouMail | 1.5/5 |
| Two to Tango | N/A |
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