-100
NPS
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Vyatta
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About Vyatta's Brand
Vyatta, a Linux-based software platform, provides routing, firewalling, intrusion prevention, antivirus, and WAN load balancing services. Among its major competitors, Vyatta is ranked in 3rd place for NPS while Juniper Networks is 1st, and Broadcom is 2nd.
Brand at a Glance
100%
Customer Loyalty
2.5/5
Product Quality
5/5
Pricing
1.5/5
Customer Service
Vyatta Ranking
- #3 / 4 of its competitors
Vyatta NPS
Vyatta's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Vyatta's customers would recommend using the product based on a scale of -100 to 100.
Vyatta Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Vyatta NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2023 -100 | May 2023 | -100 |
How Other Brands Compare
Vyatta is ranked third for NPS among its competitors. Juniper Networks and Broadcom come in first and second, with CumuLogic coming in at #4.
Vyatta |  Juniper Networks |  Broadcom |  CumuLogic | |
| Global Ranking | #- | #816 | #- | #- |
| NPS | -100 | 34 | 1 | - |
| Valuation Updated every 24 hours for public companies | - | $8.38B | $192.37B | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Vyatta NPS vs. Competitors
Compared to its competitors, Vyatta's NPS is rated right below Embrane.
| COMPANY | NPS Score | |
|---|---|---|
| Juniper Networks | 34 |
| Broadcom | 1 |
 | Embrane | N/A |
| Vyatta | -100 |
Vyatta Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Vyatta users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Vyatta Customer Loyalty vs. Competitors
Compared to its competitors, Vyatta's Customer Loyalty score is rated right above Juniper Networks.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| Vyatta | 100% |
| Juniper Networks | 86% |
| Broadcom | 71% |
| Embrane | N/A |
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Vyatta Product Quality
2.5/5
Vyatta has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
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Vyatta Product Information
Vyatta’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- http://www.vyatta.com
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Business Services
Enterprise
Government & Legal
SaaS
Vyatta Product Quality vs. Competitors
Compared to its competitors, Vyatta's Product Quality score is rated right above Embrane, and is preceded by Broadcom.
| COMPANY | Product Quality Score | |
|---|---|---|
| Juniper Networks | 4.2/5 |
| Broadcom | 3.2/5 |
| Vyatta | 2.5/5 |
| Embrane | N/A |
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Vyatta Pricing
Vyatta ROI & Value For Money
5/5
Vyatta has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Vyatta Pricing vs. Competitors
Compared to its competitors, Vyatta's ROI score is rated right above Juniper Networks.
| COMPANY | Pricing Score | |
|---|---|---|
| Vyatta | 5/5 |
| Juniper Networks | 4.2/5 |
| Broadcom | 3.4/5 |
| Embrane | N/A |
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Vyatta Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Vyatta Customer Satisfaction vs. Competitors
Compared to its competitors, Vyatta's Customer Satisfaction score is rated right above Embrane, and is preceded by Broadcom.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Juniper Networks | 78% |
| Broadcom | 60% |
| Vyatta | 0% |
| Embrane | 0% |
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Vyatta Customer Service
1.5/5
Vyatta has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
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About Vyatta's Customer Service
Address
1301 Shoreway Road, Suite 200, Belmont, CA
Website
http://www.vyatta.com
Vyatta Customer Service vs. Competitors
Compared to its competitors, Vyatta's Customer Service score is rated right above Embrane, and is preceded by Broadcom.
| COMPANY | Customer Service Score | |
|---|---|---|
| Juniper Networks | 4.2/5 |
| Broadcom | 3.4/5 |
| Vyatta | 1.5/5 |
| Embrane | N/A |
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Consumer vs. Employees
Vyatta scored a -100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Vyatta would recommend the brand to a friend. ENPS measures how likely Vyatta employees would recommend working at Vyatta to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
