27
NPS
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Winshuttle
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About Winshuttle's Brand
Winshuttle offers software products enabling businesses to work with SAP directly from interfaces that do not require any programming. Among its major competitors, Winshuttle is ranked in 5th place for NPS while Global Software is 1st, and K2 is 2nd.
Brand at a Glance
80%
Customer Loyalty
3.6/5
Product Quality
3.8/5
Pricing
3.6/5
Customer Service
Winshuttle Ranking
- #4 / 4 of its competitors
Winshuttle NPS
Winshuttle's Net Promoter Score (NPS) is a 27 with 52% Promoters, 23% Passives, and 25% Detractors. Net Promoter Score tracks whether Winshuttle's customers would recommend using the product based on a scale of -100 to 100.
Winshuttle Overall NPS
| 52% | Promoters |
|---|---|
| 23% | Passives |
| 25% | Detractors |
Winshuttle NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2023 24 | Aug 2023 | 24 |
Sep 2023 27 | Sep 2023 | 27 |
Oct 2023 28 | Oct 2023 | 28 |
Nov 2023 25 | Nov 2023 | 25 |
Dec 2023 25 | Dec 2023 | 25 |
Jan 2024 27 | Jan 2024 | 27 |
Feb 2024 25 | Feb 2024 | 25 |
Mar 2024 28 | Mar 2024 | 28 |
Nov 2024 25 | Nov 2024 | 25 |
Jan 2025 25 | Jan 2025 | 25 |
Feb 2025 26 | Feb 2025 | 26 |
Jul 2025 28 | Jul 2025 | 28 |
How Other Brands Compare
Winshuttle is ranked #4 for NPS among its competitors. Global Software and K2 come in first and second, with Tableau Software coming in at third.
Winshuttle |  Tableau Software |  K2 |  Global Software | |
| Global Ranking | #- | #397 | #- | #- |
| NPS | 27 | 34 | 46 | 57 |
| Social Sentiment Calculated by analyzing social media and other online mentions | - | Neutral | - | - |
| Valuation Updated every 24 hours for public companies | - | - | $450.00M | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Winshuttle NPS by Gender
Female customers rated Winshuttle's NPS 38 points higher than Male customers.
Male
-1
Winshuttle's NPS was rated -1 by Male customers on Comparably.
35%
Promoters
29%
Passives
36%
Detractors
Female
37
Winshuttle's NPS was rated 37 by Female customers on Comparably.
55%
Promoters
27%
Passives
18%
Detractors
Winshuttle NPS by Ethnicity
Winshuttle's NPS was rated the highest by Caucasian customers, and the lowest by Other customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 37 | Caucasian | 37 |
Asian or Pacific Islander 20 | Asian or Pacific Islander | 20 |
Other 0 | Other | 0 |
Winshuttle NPS by Age
Winshuttle's NPS was rated the highest by customers ages 51-55, and the lowest by customers ages 31-35.
Winshuttle NPS by Usage
Winshuttle's NPS was rated the highest by customers who have used Winshuttle's products/services for 5 to 10 Years, and the lowest by customers with 2 to 5 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 20 | Less than 1 Year | 20 |
1 to 2 Years 0 | 1 to 2 Years | 0 |
2 to 5 Years -11 | 2 to 5 Years | -11 |
5 to 10 Years 40 | 5 to 10 Years | 40 |
Winshuttle NPS vs. Competitors
Compared to its competitors, Winshuttle's NPS is rated right above ObjectWin Technology, and is preceded by Nintex.
| COMPANY | NPS Score | |
|---|---|---|
| Global Software | 57 |
| K2 | 46 |
| Tableau Software | 34 |
 | Nintex | 33 |
| Winshuttle | 27 |
 | ObjectWin Technology | -100 |
Winshuttle Customer Loyalty
80%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
80% of Winshuttle users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Winshuttle Customer Loyalty Score by Gender
Female customers rated Winshuttle's Customer Loyalty score 32% higher than Male customers.
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Male
68%
Yes
Female
100%
Yes
Winshuttle Customer Loyalty Score by Ethnicity
Winshuttle's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by Other customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Winshuttle.
100
out of 100
Caucasian
82
out of 100
Asian or Pacific Islander
55
out of 100
Other
Winshuttle Customer Loyalty Score by Age
Winshuttle's Customer Loyalty score was rated the highest by customers ages 46-50, and the lowest by customers ages 31-35.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
26-30 78% | 26-30 | 78% |
31-35 40% | 31-35 | 40% |
46-50 100% | 46-50 | 100% |
51-55 100% | 51-55 | 100% |
Winshuttle Customer Loyalty Score by Usage
Winshuttle's Customer Loyalty score was rated the highest by customers who have used Winshuttle's products/services for 1 to 2 Years, and the lowest by customers with Less than 1 Year of usage.
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Winshuttle Customer Loyalty Score by Industry
Winshuttle's Customer Loyalty score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Chemicals industry customers.
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Winshuttle Customer Loyalty vs. Competitors
Compared to its competitors, Winshuttle's Customer Loyalty score is rated right above K2, and is preceded by Nintex.
| COMPANY | Customer Loyalty Score | |
|---|---|---|
| ObjectWin Technology | 100% |
| Tableau Software | 86% |
| Nintex | 82% |
| Winshuttle | 80% |
| K2 | 10% |
| Global Software | N/A |
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Winshuttle Product Quality
3.6/5
Winshuttle has an overall Product Quality score of 3.6 out of 5 stars rated by its users and customers.
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Winshuttle Product Information
Winshuttle’s product quality score is a 3.6 out of 5 as rated by its users and customers. Reviewers from the Aerospace and Aviation industry rated Winshuttle's product the highest. Reviewers from the Chemicals industry rated Winshuttle the lowest at 3.9.
- Website
- http://www.winshuttle.com
- Company Size
- 201-500 Employees
Industry
Tech
Hardware and Devices
SaaS
Quick Insights into Winshuttle Product Quality
Winshuttle's Product Quality score was rated highest by customers ages 51-55, and rated lowest by customers ages 31-35.
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Ranked Winshuttle Product Quality the Highest
Ranked Winshuttle Product Quality the Lowest
Winshuttle Product Quality Score by Gender
Female customers rated Winshuttle's Product Quality score 0.8 stars higher than Male customers.
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Male
3.1/5
Female
3.9/5
Winshuttle Product Quality Score by Ethnicity
Winshuttle's Product Quality score was rated the highest by Caucasian customers, and the lowest by Asian or Pacific Islander customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Winshuttle.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.4 | Caucasian | 4.4 |
Asian or Pacific Islander 2.7 | Asian or Pacific Islander | 2.7 |
Other 3.5 | Other | 3.5 |
Winshuttle Product Quality Score by Age
Winshuttle's Product Quality score was rated the highest by customers ages 51-55, and the lowest by customers ages 31-35.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 2.9 | 26-30 | 2.9 |
31-35 1.5 | 31-35 | 1.5 |
46-50 4 | 46-50 | 4 |
51-55 4.5 | 51-55 | 4.5 |
Winshuttle Product Quality Score by Usage
Winshuttle's Product Quality score was rated the highest by customers who have used Winshuttle's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Winshuttle Product Quality Score by Industry
Winshuttle's Product Quality score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Chemicals industry customers.
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Winshuttle Product Quality vs. Competitors
Compared to its competitors, Winshuttle's Product Quality score is rated right above ObjectWin Technology, and is preceded by Nintex.
| COMPANY | Product Quality Score | |
|---|---|---|
| K2 | 4.1/5 |
| Tableau Software | 4/5 |
| Global Software | 3.9/5 |
| Nintex | 3.9/5 |
| Winshuttle | 3.6/5 |
| ObjectWin Technology | 1.5/5 |
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Winshuttle Pricing
Winshuttle ROI & Value For Money
3.8/5
Winshuttle has a value for money and ROI score of 3.8 out of 5 stars rated by its users and customers.
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Winshuttle Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Aerospace and Aviation industry. The users from the Chemicals industry think that they had the lowest ROI from Winshuttle.
Quick Insights into Winshuttle ROI
Winshuttle's ROI score was rated highest by customers ages 51-55, and rated lowest by customers ages 31-35.
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Ranked Winshuttle ROI the Highest
Ranked Winshuttle ROI the Lowest
Winshuttle ROI Score by Gender
Female customers rated Winshuttle's ROI score 0.7 stars higher than Male customers.
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Male
3.5/5
Female
4.2/5
Winshuttle ROI Score by Ethnicity
Winshuttle's ROI score was rated the highest by Caucasian customers, and the lowest by Other customers.
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0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.2 | Caucasian | 4.2 |
Asian or Pacific Islander 3.6 | Asian or Pacific Islander | 3.6 |
Other 3.5 | Other | 3.5 |
Winshuttle ROI Score by Age
Winshuttle's ROI score was rated the highest by customers ages 51-55, and the lowest by customers ages 31-35.
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0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 3.5 | 26-30 | 3.5 |
31-35 2.6 | 31-35 | 2.6 |
46-50 4 | 46-50 | 4 |
51-55 4.6 | 51-55 | 4.6 |
Winshuttle ROI Score by Usage
Winshuttle's ROI score was rated the highest by customers who have used Winshuttle's products/services for 5 to 10 Years, and the lowest by customers with Less than 1 Year of usage.
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Winshuttle ROI Score by Industry
Winshuttle's ROI score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Chemicals industry customers.
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Winshuttle Pricing vs. Competitors
Compared to its competitors, Winshuttle's ROI score is rated right above ObjectWin Technology, and is preceded by Tableau Software.
| COMPANY | Pricing Score | |
|---|---|---|
| K2 | 4.2/5 |
| Nintex | 4.1/5 |
| Global Software | 3.9/5 |
| Tableau Software | 3.9/5 |
| Winshuttle | 3.8/5 |
| ObjectWin Technology | 1.5/5 |
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Winshuttle Customer Satisfaction (CSAT)
Winshuttle Customer Satisfaction (CSAT) Score
69 / 100
Winshuttle has an overall Customer Satisfaction score of 69 rated by its users and customers.
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Very Satisfied
26%
Satisfied
43%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
2%
Very Dissatisfied
12%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Winshuttle Customer Satisfaction
Winshuttle's Customer Satisfaction score was rated highest by customers who have used Winshuttle's products/services for 5 to 10 Years, and rated lowest by customers who have used Winshuttle's products/services for 1 to 2 Years.
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Ranked Winshuttle Customer Satisfaction the Highest
Ranked Winshuttle Customer Satisfaction the Lowest
Winshuttle Customer Satisfaction Score by Gender
Female customers rated Winshuttle's Customer Satisfaction score 23 points higher than Male customers.
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44 / 100
MaleVery Satisfied | 22% | |
|---|---|---|
Satisfied | 22% | |
Neither Satisfied nor Dissatisfied | 22% | |
Dissatisfied | 11% | |
Very Dissatisfied | 23% |
67 / 100
FemaleVery Satisfied | 11% | |
|---|---|---|
Satisfied | 56% | |
Neither Satisfied nor Dissatisfied | 22% | |
Dissatisfied | 0% | |
Very Dissatisfied | 11% |
Winshuttle Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Winshuttle's Customer Satisfaction (CSAT) score was rated 67% according to Caucasian users and customers.
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67 / 100
Very Satisfied
17%
Satisfied
50%
Neither Satisfied nor Dissatisfied
33%
Dissatisfied
0%
Very Dissatisfied
0%
CSAT according to Asian or Pacific Islander
Winshuttle's Customer Satisfaction (CSAT) score was rated 40% according to Asian or Pacific Islander users and customers.
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40 / 100
Very Satisfied
0%
Satisfied
40%
Neither Satisfied nor Dissatisfied
40%
Dissatisfied
0%
Very Dissatisfied
20%
CSAT according to Other
Winshuttle's Customer Satisfaction (CSAT) score was rated 67% according to Other users and customers.
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67 / 100
Very Satisfied
67%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
33%
Very Dissatisfied
0%
Winshuttle Customer Satisfaction Score by Age
Winshuttle's Customer Satisfaction score was rated the highest by customers ages 46-50, and the lowest by customers ages 51-55.
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0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 46-50 | 80% | |||||||||||||||
| 51-55 | 67% |
Winshuttle Customer Satisfaction Score by Usage
Winshuttle's Customer Satisfaction score was rated the highest by customers who have used Winshuttle's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.
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Winshuttle Customer Satisfaction Score by Industry
Winshuttle's Customer Satisfaction score was rated 33 points by Aerospace and Aviation industry customers.
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"title": "Winshuttle Customer Satisfaction Score by Industry",
"text": "Winshuttle's Customer Satisfaction score was rated 33 points by Aerospace and Aviation industry customers.",
"bars": [
{
"label": "Aerospace and Aviation",
"groupId": 496,
"score": 33,
"stars": 0,
"csatScore": 33,
"text": "Winshuttle's Customer Satisfaction score is rated by Aerospace and Aviation customers on Comparably.",
"scoreClassName": "max",
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}Winshuttle Customer Satisfaction vs. Competitors
Compared to its competitors, Winshuttle's Customer Satisfaction score is rated right above Tableau Software, and is preceded by Nintex.
| COMPANY | Customer Satisfaction (CSAT) Score | |
|---|---|---|
| Nintex | 78% |
| Winshuttle | 69% |
| Tableau Software | 64% |
| Global Software | 0% |
| K2 | 0% |
| ObjectWin Technology | 0% |
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Winshuttle Customer Service
3.6/5
Winshuttle has an overall Customer Service score of 3.6 out of 5 stars rated by its users and customers.
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About Winshuttle's Customer Service
Address
18323 Bothell-Everett Hwy, Suite 110, Bothell, WA 98012
Website
http://www.winshuttle.com
Quick Insights into Winshuttle Customer Service
Winshuttle's Customer Service score was rated highest by customers from the Aerospace and Aviation industry, and rated lowest by customers ages 31-35.
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Ranked Winshuttle Customer Service the Highest
Ranked Winshuttle Customer Service the Lowest
Winshuttle Customer Service Score by Gender
Female customers rated Winshuttle's Customer Service score 0.3 stars higher than Male customers.
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Male
3.4/5
Female
3.7/5
Winshuttle Customer Service Score by Ethnicity
Winshuttle's Customer Service score was rated the highest by Caucasian customers, and the lowest by Other customers.
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0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4 | Caucasian | 4 |
Asian or Pacific Islander 3.5 | Asian or Pacific Islander | 3.5 |
Other 3.5 | Other | 3.5 |
Winshuttle Customer Service Score by Age
Winshuttle's Customer Service score was rated the highest by customers ages 51-55, and the lowest by customers ages 31-35.
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0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
26-30 3.1 | 26-30 | 3.1 |
31-35 2.6 | 31-35 | 2.6 |
46-50 3.8 | 46-50 | 3.8 |
51-55 4.2 | 51-55 | 4.2 |
Winshuttle Customer Service Score by Usage
Winshuttle's Customer Service score was rated the highest by customers who have used Winshuttle's products/services for 5 to 10 Years, and the lowest by customers with 1 to 2 Years of usage.
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Winshuttle Customer Service Score by Industry
Winshuttle's Customer Service score was rated the highest by Aerospace and Aviation industry customers, and the lowest by Chemicals industry customers.
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Winshuttle Customer Service vs. Competitors
Compared to its competitors, Winshuttle's Customer Service score is rated right above ObjectWin Technology, and is preceded by Tableau Software.
| COMPANY | Customer Service Score | |
|---|---|---|
| Nintex | 4.1/5 |
| Global Software | 3.7/5 |
| K2 | 3.7/5 |
| Tableau Software | 3.7/5 |
| Winshuttle | 3.6/5 |
| ObjectWin Technology | 1.5/5 |
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Winshuttle as an Employer
4.3/5
Winshuttle has a 4.3/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Winshuttle scored a 27 for Net Promoter Score and a 31 for Employee Net Promoter Score. NPS gauges how likely a customer of Winshuttle would recommend the brand to a friend. ENPS measures how likely Winshuttle employees would recommend working at Winshuttle to a friend.
Net Promoter Score
27
NPS Score
| 52% | Promoters |
|---|---|
| 23% | Passive |
| 25% | Detractors |
Employee Net Promoter Score
31
eNPS Score
| 54% | Promoters |
|---|---|
| 23% | Passive |
| 23% | Detractors |
