100
NPS
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Yokohama Rubber Company
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About Yokohama Rubber Company's Brand
Produces rubber products. Among its major competitors, Yokohama Rubber Company is ranked in 1st place for NPS while Pirelli & C. is 2nd, and Michelin is 3rd.
Yokohama Rubber Company Ranking
- #1 / 4 of its competitors
Yokohama Rubber Company NPS
Yokohama Rubber Company's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Yokohama Rubber Company's customers would recommend using the product based on a scale of -100 to 100.
Yokohama Rubber Company Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Yokohama Rubber Company NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2021 100 | Sep 2021 | 100 |
How Other Brands Compare
Yokohama Rubber Company is ranked first for NPS among its competitors. Pirelli & C. and Michelin come in second and third, with Toyo Tire & Rubber Company coming in at #4.
Yokohama Rubber Company |  Michelin |  Pirelli & C. |  Toyo Tire & Rubber Company | |
| Global Ranking | #- | #290 | #- | #- |
| NPS | 100 | 38 | 50 | - |
| Valuation Updated every 24 hours for public companies | - | $27.04B | - | - |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Yokohama Rubber Company NPS vs. Competitors
Compared to its competitors, Yokohama Rubber Company's NPS is rated right above Pirelli & C..
| COMPANY | NPS Score | |
|---|---|---|
| Yokohama Rubber Company | 100 |
| Pirelli & C. | 50 |
| Michelin | 38 |
