[24]7 Inc. Culture | Comparably
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[24]7 Inc. Claimed Company
EMPLOYEE
PARTICIPANTS
56
TOTAL
RATINGS
434

[24]7 Inc. Company Culture

[24]7 Inc. Culture

This score is derived from employee ratings & reviews
3.4/5
[24]7 Inc. Overall Culture is rated C+

Top Rated Culture Dimensions

[24]7 Inc. CEO

Top 10%Top 10% of Similar Size Companies
PV Kannan [24]7 Inc. CEO
PV Kannan
78 /100

Diversity at [24]7 Inc.

Bottom 10%Bottom 10% of Similar Size Companies
D-

Diverse employees at [24]7 Inc. have rated Team, Meetings, and Environment as the highest categories they have scored

Women at [24]7 Inc.

Bottom 40%Bottom 40% of Similar Size Companies
C

Women at [24]7 Inc. have rated Team, Meetings, and Work Culture as the highest categories they have scored

[24]7 Inc. eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Top 40%Top 40% of Similar Size Companies

Recommend to a Friend?

8

[24]7 Inc. employees are 8% more likely to recommend [24]7 Inc. as a great place to work

37%Promoters
34%Passives
29%Detractors

Working at [24]7 Inc.

Working at [24]7 Inc. is rated average by 56 employees, across various culture dimensions. [24]7 Inc. employees are most satisfied about CEO Rating, Meetings, and Outlook categories, putting [24]7 Inc.’s culture in the Top 50% compared to similar sized companies on Comparably. See below in detail how working at [24]7 Inc. was rated by employees.

Overall Company Culture at [24]7 Inc.

C+

Overall Company Culture at [24]7 Inc. is rated C+

Last updated months ago

Top
50%

[24]7 Inc. ranks in the Top 50% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 56 Employees

View Results
0
20
40
60
80
100
Customer Support
83
Customer Support83
Engineering
48
Engineering48

[24]7 Inc. Employee Reviews

Out of 41 [24]7 Inc. employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping [24]7 Inc. improve their work culture.

67%
33%
Positive Reviews67%
Constructive Feedback33%

Positive Reviews From [24]7 Inc. Employees

  • What makes you most happy at work?
    Working with Colleagues who have similar mindset
  • What is most positive about the culture and environment at your company?
    Rewards & Recognition, Culture, Inclusiveness, Open Desk policy
  • What are some of the best things about your team?
    Ownership taken when any issue needs to be fixed

Constructive Feedback From [24]7 Inc. Employees

  • What would you improve about your company's interview process?
    If you know someone, you would be selected
  • What do your coworkers need to improve and how could you work together better?
    They should act professional instead of following what their managers say
  • What does the leadership team need to get better at?
    Transparency. HRs are just to conduct fun activties

[24]7 Inc. Company Information

[24]7 Inc. Mission, Vision & Values

[24]7 Inc. Mission Statement

[24]7.ai is redefining the way companies interact with consumers. We help businesses attract and retain customers, and make it possible to create a personalized, predictive and effortless customer experience.

[24]7 Inc. Values

  • Ownership
  • Respect
  • Results
  • Teamwork
  • Transparency
Headquarter
Websitewww.247.ai/

[24]7 Inc. Competitors

[24]7 Inc. competitors include Alorica, iQor, Convergys, and LivePerson. [24]7 Inc. ranks 3rd in Overall Culture Score on Comparably vs its competitors. See below how [24]7 Inc. compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Alorica's Logo
    Alorica
    4.6/5
  2. #2
    iQor's Logo
    iQor
    3.4/5
  3. #3
    [24]7 Inc. Logo
    [24]7 Inc.
    3.4/5
  4. #4
    Convergys' Logo
    Convergys
    3.0/5
  5. #5
    LivePerson's Logo
    LivePerson
    2.8/5
  • Culture Video

[24]7 Inc. Employees

[24]7 Inc. has 50 employees. 56 employees at [24]7 Inc. have reviewed [24]7 Inc. across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.

Overall, the 56 [24]7 Inc. employees give their leadership a grade of C, or Bottom 45% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.

Employees at [24]7 Inc. are generally satisfied with their total compensation at [24]7 Inc., which includes a combination of pay, stock and equity, and benefits.

Overall, employees at [24]7 Inc. are pleased with their team. 56 Participants grade the quality of their coworkers a B. The majority believe the meetings at [24]7 Inc. are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at [24]7 Inc. believe the environment at [24]7 Inc. is positive. Most Participants believe the pace of work at [24]7 Inc. is moderate. About 62% of the employees at [24]7 Inc. work 8 hours or less, while 13% of them have an extremely long day - longer than twelve hours.

Overall, the employees at [24]7 Inc. are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

Joining [24]7 Inc. - Employee Onboarding

The prevailing opinion from employees about joining [24]7 Inc. is that the company was somewhat prepared on their first day. [24]7 Inc. employees concluded that their overall onboarding experience was positive. 50% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

[24]7 Inc. KPIs and OKRs

At this moment no [24]7 Inc. employees have provided insight into whether or not they clearly understand [24]7 Inc. KPIs and OKRs.

AnswerPercent
Yes0%
No100%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes50%
No50%
Are the KPIs/OKRs for your department clear?

[24]7 Inc. CEO & Leadership

[24]7 Inc. CEO - PV Kannan

PV Kannan [24]7 Inc. CEO
78 /100

PV’s approval rate is in the Top 10% of all CEOs of similar-sized companies on Comparably. [24]7 Inc.’s CEO is highly regarded especially by employees in the Customer Support department, Caucasian employees, and Asian or Pacific Islander employees. However, employees with Over 10 Years experience, employees in the Engineering department, and employees with the company for 2 to 5 Years have a less favorable view of the CEO and believe there is room for improvement. Compared to [24]7 Inc.’s competitors, PV Kannan ranks right above iQor CEO Gary Praznik. Under Kannan’s leadership, [24]7 Inc. employee respondents are most happy about their Meetings and the company’s Outlook. Professional Development and Office Culture are two areas, according to respondents, where [24]7 Inc. could stand to see real improvement.

[24]7 Inc. Leadership

The [24]7 Inc. Executive Team is rated a “D+” and led by CEO PV Kannan, Chief Customer Officer Dan Reed, and Senior Vice President at [24]7 DB B

  • PV Kannan  CEO / President

    PV Kannan CEO / President

    PV Kannan serves as the CEO / President of [24]7 Inc..

  • Dan Reed Chief Customer Officer

    Dan Reed serves as the Chief Customer Officer of [24]7 Inc..

  • DB B Senior Vice President at [24]7

    DB B serves as the Senior Vice President at [24]7 of [24]7 Inc..

  • Doug Bettinger CFO

    Doug Bettinger serves as the CFO of [24]7 Inc..

  • Erik Watson VP Sales (West)

    Erik Watson serves as the VP Sales (West) of [24]7 Inc..

  • Jeff Parrish Vice President of Sales

    Jeff Parrish serves as the Vice President of Sales of [24]7 Inc..

  • Jeffrey Jones VP, Solution Architects

    Jeffrey Jones serves as the VP, Solution Architects of [24]7 Inc..

  • Jens Koerner VP of Product Portfolio and A.I. Bot Store

    Jens Koerner serves as the VP of Product Portfolio and A.I. Bot Store of [24]7 Inc..

  • Mandy Huckaby Vice President, Customer Success

    Mandy Huckaby serves as the Vice President, Customer Success of [24]7 Inc..

[24]7 Inc. Salaries

How much does [24]7 Inc. pay?

How much do people at [24]7 Inc. get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at [24]7 Inc. is $128,794, or $61 per hour, while the estimated median salary is $120,323, or $57 per hour.

At [24]7 Inc., the highest paid job is a Director of Sales at $233,861 annually and the lowest is a CS Rep at $25,000 annually. Average [24]7 Inc. salaries by department include: Marketing at $109,643, Communications at $100,317, Customer Support at $75,548, and Design at $114,917. Half of [24]7 Inc. salaries are above $120,323.

21 employees at [24]7 Inc. rank their Compensation in the Top 35% of similar sized companies (based on 60 ratings) while 18 employees at [24]7 Inc. rank their Perks And Benefits in the Bottom 30% of similar sized companies (based on 19 ratings).

Salaries contributed from [24]7 Inc. employees include job titles like Senior Developer, Sales Engineer, Project Manager- Tech, and Director of Marketing. Comparably data has a total of 6 salary records from [24]7 Inc. employees.

Last updated months ago.

1st Percentile
$54k
$54k1st Percentile
17th Percentile
$87k
$87k17th Percentile
33rd Percentile
$120k
$120k33rd Percentile
50th Percentile
$179k
$179k50th Percentile
67th Percentile
$234k
$234k67th Percentile
83rd Percentile
$274k
$274k83rd Percentile
100th Percentile
$298k
$298k100th Percentile
$128,794*
Average Compensation
$120,323*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

[24]7 Inc. Salaries by City

[24]7 Inc. Salaries by Department

Explore [24]7 Inc. Salaries

Diversity & Inclusion at [24]7 Inc.

Diverse employees at [24]7 Inc. score the company 51/100 across various culture categories, placing [24]7 Inc. in the Bottom 10% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at [24]7 Inc. across various culture dimensions.

Ranked Culture the Highest

Women 83/100
Department - Customer Support
Men 56/100
Department - Engineering
Diverse Employees 80/100
Department - Customer Support

Ranked Culture the Lowest

Women 35/100
Tenure - 2 to 5 Years
Men N/A/100
Diverse Employees 35/100
Tenure - 2 to 5 Years

[24]7 Inc. Perks & Benefits

Health & Wellness

  • Dental Insurance

Paid Time Off

  • PTO / Vacation Policy

[24]7 Inc. PTO

[24]7 Inc. PTO and Vacation policy typically gives 10-15 days off a year. [24]7 Inc. benefits and PTO Package averages to represent a $500 -$1000 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy0%
Office Meals0%
401k Contribution100%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo0%
$1000 -$1500/mo0%
$500 -$1000/mo100%
Less than $500/mo0%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

[24]7 Inc. Careers

[24]7 Inc. Jobs

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H1B Visa

In 2019, [24]7 Inc. applied for 30 H1B visas. Of the work permits applied for, 60% were approved, 37% certified-withdrawn, and 3% withdrawn.

An in-depth look at ‘Certified-withdrawn’ H1B applications at [24]7 Inc. unveil that one approved work permit application was withdrawn before the employee’s start date, and 11 were withdrawn by [24]7 Inc. after the employee’s start date.

Work Permit Application Outcome

[24]7 Inc. has a total of 50 employees

30
Total Applied
  • 60% Granted (18 out of 30)
  • 0% Denied ( out of 30)
  • 3% Withdrawn Application was withdrawn by the employer before approval/rejection (1 out of 30)
  • 37% Certified-Withdrawn Application was approved but later withdrawn by employer (11 out of 30)

This data was calculated using publicly sourced data from OFLC Performance Data

Let [24]7 Inc. Know You Want To Work There

Frequently Asked Questions regarding [24]7 Inc.

Who is the CEO of [24]7 Inc.?

[24]7 Inc. CEO is PV Kannan, their score by employees is 78

What is [24]7 Inc. eNPS?

The eNPS for [24]7 Inc. is 8

What is the salary for SysAdmin in [24]7 Inc.?

SysAdmin average salary in the US is 93k

What are the salaries in the Product in [24]7 Inc.?

The average salaries for Product in [24]7 Inc. is 162k

How many employees work in [24]7 Inc.?

[24]7 Inc. has 50 employees

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