23andMe Competitors | Comparably
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23andMe Claimed Company
23andMe, headquartered in Sunnyvale, CA, is a leading consumer genetics and research company. Founded in 2006, the company’s mission is to help people access, understand, and benefit from the human genome. 23andMe has pioneered direct access to genetic information as the only company with multiple FDA authorizations for genetic health risk reports. The company has created the world’s largest crowdsourced platform for genetic research, with 80 percent of its customers electing to participate. The 23andMe research platform has generated more than 180 publications on the genetic underpinnings of a wide range of diseases, conditions, and traits. The platform also powers the 23andMe Therapeutics group, currently pursuing drug discovery programs rooted in human genetics across a spectrum of disease areas, including oncology, respiratory, and cardiovascular diseases, in addition to other therapeutic areas. read more
EMPLOYEE
PARTICIPANTS
37
TOTAL
RATINGS
518
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23andMe Competitors

23andMe competitors include Meta, Roche, Genomic Health, Ancestry and Regeneron Pharmaceuticals. 23andMe ranks 3rd in Employee Net Promoter Score on Comparably vs its competitors. See below how 23andMe compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
3rd
Gender Rank
3rd
Diversity Rank
3rd
Product Quality
3rd
NPS Rank
4th
Pricing Rank
5th
Customer Service
5th

23andMe Competitors at a Glance

Product Quality Score Comparison

23andMe Ranks 3rd in Product Quality Score

51 Customers rate 23andMe's Product Quality Score a 3.7/5, which ranks it 3rd against its competitors, below Regeneron Pharmaceuticals.

  1. 1st
    Roche
    4.1 / 5
  2. 2nd
    Regeneron Pharmaceuticals
    4 / 5
  3. 3rd
    23andMe
    3.7 / 5
  4. 4th
    Meta
    3.6 / 5
  5. 5th
    Ancestry
    3.6 / 5
  6. 6th
    Genomic Health
    3.5 / 5
Product Quality Score Comparison
RankCompany Score
1Roche83
2Regeneron Pharmaceuticals81
323andMe74
4Meta73
5Ancestry73
6Genomic Health71
NPS Comparison

23andMe Ranks 4th in Net Promoter Score

63 Customers rate 23andMe's Net Promoter Score a 12, which ranks it 4th against its competitors, below Ancestry. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend 23andMe to a friend?”.

  1. 1st
    Regeneron Pharmaceuticals
    45
  2. 2nd
    Roche
    34
  3. 3rd
    Ancestry
    14
  4. 4th
    23andMe
    12
  5. 5th
    Meta
    9
  6. 6th
    Genomic Health
    0
NPS Comparison
RankCompany Score
1Regeneron Pharmaceuticals45
2Roche34
3Ancestry14
423andMe12
5Meta9
6Genomic Health0
Pricing Score Comparison

23andMe Ranks 5th in Pricing Score

49 Customers rate 23andMe's Pricing Score a 3.3/5, which ranks it 5th against its competitors, below Ancestry.

  1. 1st
    Roche
    4 / 5
  2. 2nd
    Meta
    3.6 / 5
  3. 3rd
    Regeneron Pharmaceuticals
    3.6 / 5
  4. 4th
    Ancestry
    3.4 / 5
  5. 5th
    23andMe
    3.3 / 5
  6. 6th
    Genomic Health
    2.7 / 5
Pricing Score Comparison
RankCompany Score
1Roche81
2Meta73
3Regeneron Pharmaceuticals73
4Ancestry69
523andMe66
6Genomic Health55
Customer Service Comparison

23andMe Ranks 5th in Customer Service

48 Customers rate 23andMe's Customer Service a 3.3/5, which ranks it 5th against its competitors, below Ancestry.

  1. 1st
    Roche
    4.1 / 5
  2. 2nd
    Regeneron Pharmaceuticals
    3.7 / 5
  3. 3rd
    Meta
    3.5 / 5
  4. 4th
    Ancestry
    3.3 / 5
  5. 5th
    23andMe
    3.3 / 5
  6. 6th
    Genomic Health
    2.7 / 5
Customer Service Comparison
RankCompany Score
1Roche82
2Regeneron Pharmaceuticals75
3Meta71
4Ancestry67
523andMe67
6Genomic Health55
Overall Culture Score Comparison

23andMe Ranks 4th in Overall Culture Score

37 Employees rate 23andMe's Overall Culture a 70/100, which ranks it 4th against its competitors, below Genomic Health. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Meta
    78 / 100
  2. 2nd
    Roche
    77 / 100
  3. 3rd
    Genomic Health
    74 / 100
  4. 4th
    23andMe
    70 / 100
  5. 5th
    Regeneron Pharmaceuticals
    68 / 100
  6. 6th
    Ancestry
    67 / 100
Overall Culture Score Comparison
RankCompany Score
1Meta78
2Roche77
3Genomic Health74
423andMe70
5Regeneron Pharmaceuticals68
6Ancestry67
eNPS Comparison

23andMe Ranks 3rd in Employee Net Promoter Score

29 Employees rate 23andMe's Employee Net Promoter Score a 7, which ranks it 3rd against its competitors, below Meta. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at 23andMe to a friend?”.

  1. 1st
    Roche
    44
  2. 2nd
    Meta
    27
  3. 3rd
    23andMe
    7
  4. 4th
    Genomic Health
    -8
  5. 5th
    Ancestry
    -9
  6. 6th
    Regeneron Pharmaceuticals
    -28
eNPS Comparison
RankCompany eNPS
1Roche44
2Meta27
323andMe7
4Genomic Health-8
5Ancestry-9
6Regeneron Pharmaceuticals-28
Gender Score Comparison

23andMe Ranks 3rd in Gender Score

18 Employees rate 23andMe's Gender Score a 65/100, which ranks it 3rd against its competitors, below Roche. The Gender Score tracks how positively women rate their experience at 23andMe.

  1. 1st
    Meta
    79 / 100
  2. 2nd
    Roche
    74 / 100
  3. 3rd
    23andMe
    65 / 100
  4. 4th
    Ancestry
    64 / 100
Gender Score Comparison
RankCompany Score
1Meta79
2Roche74
323andMe65
4Ancestry64
Diversity Score Comparison

23andMe Ranks 3rd in Diversity Score

13 Employees rate 23andMe's Diversity Score a 73/100, which ranks it 3rd against its competitors, below Genomic Health. The Diversity Score tracks how positively diverse employees rate their experience at 23andMe.

  1. 1st
    Meta
    78 / 100
  2. 2nd
    Genomic Health
    76 / 100
  3. 3rd
    23andMe
    73 / 100
  4. 4th
    Ancestry
    66 / 100
  5. 5th
    Regeneron Pharmaceuticals
    66 / 100
  6. 6th
    Roche
    64 / 100
Diversity Score Comparison
RankCompany Score
1Meta78
2Genomic Health76
323andMe73
4Ancestry66
5Regeneron Pharmaceuticals66
6Roche64
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