ADTRAV Employee Reviews
Out of 30 ADTRAV employee reviews, 58% were positive. The remaining 42% were constructive reviews with the goal of helping ADTRAV improve their work culture.
What does the leadership team need to get better at?
Communicate with people and don't just leave them in the dark about decisions you make when their livlihood is at state. Don't act like a jealous girlfriend by calling early in the morning and leaving multiple voicemails when you don't get a call back immediately when its 6am.
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Go on to the next
The cost of living has doubled in my city and my pay has not.
Review from Customer Support Dept
ABSOLUTELY. Commensurate compensation. Structure. An executive leadership team that is grounded and humble. An environment that cultivates and strengthens. Streamlined processes. Transparency. Clear and concise training course with syllabus & workbook. Consistency. Updated technology.
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
They ignore me and won't respond to my emails , texts, or calls. They are extremely petty and childish.
Review from Customer Support Dept
What needs to change to make the company culture better?
Don't ignore employees and rescind job offers for no reason. Don't call people at 6am and then call back an hour later wondering why they haven't returned your call yet.
Review from Customer Support Dept
What would you improve about your company's interview process?
I think their interview process was fine. I don't like the webcam interviews but it wasn't that big of a deal. They rescinded my offer and won't respond to me after this when I'm trying to find out what happened. It's like dealing with a child.
Review from Customer Support Dept
What's going wrong and how can it be improved?
They are petty and childish and don't allow employees to communicate. They don't allow questions to be asked so that they understand what is required of them.
Review from Customer Support Dept
Complete overhaul. Improve technology. Structure. Support. Standardizing practices. Implement training standards and practices to include a syllabus and workbook. Equal opportunity for advancement. An environment that fosters knowledgeable, efficient, strong, successful & happy agents.
Review from Customer Support Dept
What would you most like to see improved at your company?
Operations dept needs MAJOR change. Need standardized practices & procedures implemented. Need standardized training for ALL agents with syllabus and workbook. Agents lack every tool needed to succeed. Technology & reference materials outdated and in scattered locations. Total set up for failure.
Review from Customer Support Dept