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EMPLOYEE PARTICIPANTS: 99

TOTAL RATINGS: 1045

CEO: Scott Sorensen

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eNPS at CaptionCall

CaptionCall's Employee Net Promoter Score (eNPS) is -38, as rated by 84 employees. Employee Net Promoter Score tracks CaptionCall employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at CaptionCall to a friend? Today, 22% of CaptionCall employees would encourage their friends to become coworkers, whereas 18% are neutral and 60% would not recommend working at CaptionCall to their friends.

Last updated months ago.

Where This Score Ranks CaptionCall's eNPS

BOTTOM
20%
In the Bottom 20% of 1666 Similar Sized Companies on Comparably
2nd
2nd place versus 1 competitors rated on Comparably

-33

Aug

-35

Sep

-35

Nov

-35

Jan

-37

Feb

-38

Jan

Promoters
Passives
Detractors

Who Ranks CaptionCall's eNPS the Highest?

Department - Customer Support 62/100

Experience - Entry Level 57/100

Ethnicity - Caucasian 36/100

Who Ranks CaptionCall's eNPS the Lowest?

Gender - Male -16/100

Experience - 1 to 3 Years -15/100

Department - Marketing 0/100

CaptionCall eNPS At a Glance

CaptionCall employees are less likely to recommend CaptionCall as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

The Customer Support department and employees with Entry Level experience provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at CaptionCall to a friend?” Based on 84 ratings, CaptionCall ranks 2nd place versus its 1 competitors and is right below Sorenson.

The last rating was provided months ago.