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EMPLOYEE PARTICIPANTS: 99

TOTAL RATINGS: 1045

CEO: Scott Sorensen

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CaptionCall Retention Score

CaptionCall is in the Bottom 20% of similar sized companies in its ability to retain quality employees. 50% of employees would not leave CaptionCall if they were offered a job for more money while 47% are excited to go to work each day. Overall, 75% of CaptionCall's employees feel the company is doing what it should to retain them while 25% may be considering new employment. Quality employees are difficult to find which makes retaining them all the more important.

Last updated months ago.

Where This Score Ranks CaptionCall's Retention

BOTTOM
20%
In the Bottom 20% of 1799 Similar Sized Companies on Comparably
2nd
2nd place versus 1 competitors rated on Comparably

Nov

Dec

Jan

Feb

May

D58 / 100

Jan

Who Ranks CaptionCall's Retention the Highest?

Department - Customer Support 72/100

Ethnicity - Other 67/100

Gender - Female 67/100

Who Ranks CaptionCall's Retention the Lowest?

Gender - Male 50/100

Experience - Entry Level 55/100

Ethnicity - Caucasian 59/100

CaptionCall Retention At a Glance

CaptionCall's Retention score is rated a "D" by 95 employees. The category helps understand CaptionCall's focus and commitment to retaining employees in their organization.

Over the past three months, CaptionCall's Retention score has remained steady at 58/100. CaptionCall ranks in 2nd place versus 1 competitors which include Sorenson. The Customer Support department is likely to stay at the company the longest, while the Communications department is likely to have the highest turnaround.

CaptionCall's Retention score is in the Bottom 20% of 1799 similar sized companies (5,001-10,000 Employees) on Comparably.

CaptionCall's Retention Trendline

CaptionCall58
Similar Size on Comparably

How CaptionCall's Retention Score is Calculated

Answer	Percent
Yes	43%
No	57%

Do you believe you're paid fairly?

Answer	Percent
Yes	65%
No	35%

Do you look forward to interacting with your coworkers?

out of 100

How would you rate the quality of your coworkers?

Answer	Percent
Yes	47%
No	53%

Are you typically excited about going to work each day?

Answer	Percent
Every week	50%
Once a month	50%
Once a quarter	0%
Once a year	0%
Never	0%

How often do you get valuable feedback on how to improve at work?

Answer	Percent
Yes	75%
No	25%

Do you approve of the job your executive team is doing at your company?

Answer	Percent
Yes	75%
No	25%

Do Your Company Leaders Do What They Should to Retain You as an Employee?

Answer	Percent
Very Secure	0%
Secure Enough	75%
Neutral	0%
Insecure	25%
Very Insecure	0%

How secure do you feel your job is at your company?

Answer	Percent
Yes	25%
No	75%

Do you have a close friend at work?

Answer	Percent
Yes	100%
No	0%

Would you leave your current job for a 20% raise at a different company?

Answer	Percent
Multiple times a week	0%
Once a week	0%
Once a month	0%
Once a quarter	0%
Never	100%

How often do you socialize with team members outside of work?

Answer	Percent
Yes	50%
No	50%

Do you feel burnt out at work?

Answer	Percent
Yes	25%
No	75%

Are you challenged at work?

Answer	Percent
Yes	50%
No	50%

Would you turn down a job offer today, for slightly more money?

Answer	Percent
Yes	50%
No	50%

Are you proud to be a part of your company?

CaptionCall's Retention Rank Against Similar Sized Companies on Comparably

BOTTOM

20%

CaptionCall ranks in the Bottom 20% of other companies on Comparably with 5,001-10,000 Employees for Retention Score.

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