
Communicate. Communicate. And Communicate. Taking employee talks seriously when they bring up issues. Being honest about the numbers (pertaining to whatever) of the store.
Pay is all over the place for new hires. There needs to be a standardized starting pay as well as raises based on tenure and cross-training.
Need to be honest about the amount of work that needs to be put in. High turnover because people realize the amount of time that is expected of them/the amount of work that needs to get done while having little time to do it.