BJ's Wholesale Club Employee Reviews
Out of 714 BJ's Wholesale Club employee reviews, 63% were positive. The remaining 37% were constructive reviews with the goal of helping BJ's Wholesale Club improve their work culture. The Customer Support team, with 85% positive reviews, reports the best experience at BJ's Wholesale Club compared to all other departments at the company. The Operations team offered the most constructive feedback, with 45% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Understanding the our job isn't our life and some people need a set schedule
Review from Sales Dept
Honestly, never introduced to them.
Scheduling and hiring the correct people
Scheduling, work life balancing, attitude, employee complaints, training, ordering, waste, overall everything. I work at 215, fayetteville.
Malo en todo manager general es rasista
Why do you feel undervalued and what would make you feel better about your compensation?
I refuse to say anything unless its in an actual meeting
Compensation due to job well done rather then friend ship connection,
Working different shifts. Always helping out other departments but not receiving help in mine when I'm alone
Review from Sales Dept
I'm treated like crap and don't get my vacation times approved and don't find out it's been ignored or denied until I've come back.
Because im overworked and get threatenes by managment.
What do your coworkers need to improve and how could you work together better?
Look at the cameras to see the lack of productivity.
Being more of a team
Review from Sales Dept
Cambiar los manager especial la de produce
Communication and honesty. Need to learn how to listen and be honest
Communication, team building, management that's actively Involved and comes to work,talking bad about one another
What needs to change to make the company culture better?
Aware that every part of business role is as imporrant as the one prior. Each step holds an important rolein a succesfully run company
Understanding being a team and have more understanding
Review from Sales Dept
Trust those you hire to make decisions on their own. If you dont trust them to do just that the hiring pricessbis broken. Get a better hiring process, train them well on each task and the same. Dont just leave them in the weeds. Give them the proper tools they need to be successful, good floor mats
I believe a better way to communicate with employees and being more appreciative towards people that do alot.
Review from Product Dept
Training on the front end. Customer service attitude is the worst ive ever seen. PIC/Lead... useless. Taught down the line and getting worse evwry new hire. .
What would you improve about your company's interview process?
You gotta go faster - incredibly slow and almost nonchalant
Be one on one more. Person to person.
HR is the front face of the company. The interview process should be pleasant and friendly and not be something the interviewer hates to do. The writing was on the wall on how hostile this work environment was going to be.
Dontbtell people the job is a ful time position and then let them justbfind out they part time
tell the truth about sign on bonuses
What's going wrong and how can it be improved?
Managers need to hear employees and help with their needs and concerns
Review from Sales Dept
Just listen to your employee they r the ones who know
Everything is wrong from scheduling to managment
No communication. And no honesty
Not enough help to properly help members. Team members are living paycheck to paycheck. Not covering call outs to save on payroll. Excessive corporate spending and waste. Grossly overpaid executives.
What would you most like to see improved at your company?
really more hiring of individuals with disabilities
Better benefits