BJ's Wholesale Club Employee Reviews | Comparably
Based outside of Boston in Westborough, MA, BJ’s is the northeast’s preeminent membership retailer with over 200 Clubs in 15 states read more
EMPLOYEE
PARTICIPANTS
873
TOTAL
RATINGS
7052

BJ's Wholesale Club Employee Reviews

Out of 724 BJ's Wholesale Club employee reviews, 63% were positive. The remaining 37% were constructive reviews with the goal of helping BJ's Wholesale Club improve their work culture. The Customer Support team, with 85% positive reviews, reports the best experience at BJ's Wholesale Club compared to all other departments at the company. The Operations team offered the most constructive feedback, with 45% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

Most of them are understanding and down to earth but the one problem is as soon as you get comfortable and understand what they expect from you and the vision they have for the club, they bring in new leaders with new ideas and expectations

Posted 21 days ago

Local leadership at several clubs nearby are great to work with and have endured a lot of strife.

Always there to answer any questions you might

Management is caring and helpful

They step in to help at any time .

What is the best part about your compensation package?

Compensation Reviews

They match you and you can get benifits

Weekly pay, decent insurance, bonus if the club does well

Review from Operations Dept

They match your 401k imput

Review from Sales Dept

401 k and earning days off for part time 40 hrs

Health insurance is very good if you opt in to the plan that fits your stage of life.

What are some of the best things about your team?

Team Reviews

Most people who stay are good hard working people who are willing to not only help you but will go out of there way to show you how to learn more

Posted 20 days ago

They desire to help you and foster growth. We all want new people to stay. Help make it less stressful.

We get along like family

We all have a mutual understanding and often feel the same way about things towards people

Review from Sales Dept

Helping one another if need help w anything

What is most positive about the culture and environment at your company?

Environment Reviews

My coworkers make it more tolerable

My team has my back

Review from Operations Dept

Sometimes it is chill while others its working like a mule

Review from Sales Dept

The people i work with.

Review from Sales Dept

we all try to cover each others needs while at work

What did you like most about the interview process?

Interviews Reviews

Easy to get in if youre a certain level of education.

The interview was laid back and the manager was friendly.

Hr was amazing while she was there. Something happened two months back and she walked out along with my department manager and a few others

Review from Sales Dept

It felt very personable and seemed genuine.

Review from Sales Dept

Over the phone quick and easy

Review from Sales Dept

What makes you most happy at work?

Outlook Reviews

Helping members out, sometimes by going the extra mile and showing them that customer service still exists. There's not a better feeling than having a member tell them how much easier or how much better you made they're day and/or whatever event they are there to get things for

Posted 20 days ago

I have a few coworkers that I enjoy seeing and chatting with.

Building my team to higher standards

Review from Operations Dept

Looking forward to interactions with some amazing guests

Review from Sales Dept

My coworkers make my day go by quickly.

Review from Sales Dept

What do you like best about your company?

Outlook Reviews

The people

Review Sentiment at BJ's Wholesale Club

63
63%
37
37%
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