We're all experienced drivers who understand the job and the toll it takes on you.
Communication. The person who interviewed me didn't communicate well, and on my first day sent me to the wrong place.
SUPPORTING THEIR DRIVERS. There's hardly any communication but a constant expectation. They seem over-worked half the time and I feel like the drivers come off as an annoyance to them.
First, PAY YOUR DRIVERS. Second, build a better foundation around the operations and less around management. I get sick of getting emails about some new CEO or COO who got promoted while I'm struggling.
I feel undervalued because I can't even afford living expenses but I'm expected to make quota every day so the company makes it's budget. I get no support. I don't even have a clue who anyone's boss is or who I can talk to about conditions. This is not how you keep drivers.
Too long to list, but the people doing the day to day, at least in my case, are working hard to do a good job and we're not rewarded for it. Working for this company has left me nothing but stressed. I LITERALLY cannot afford to work here because cost of living is more than what I'm paid.