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AirHelp Company Culture
AirHelp Culture
This score is derived from employee ratings & reviews2.6/5
AirHelp's Overall Culture is rated D
Top Rated Culture Dimensions
CEO Rating
CRetention
CEnvironment
C-Executive Team
C-Outlook
C-AirHelp CEO
Bottom 45%Bottom 45% of Similar Size Companies
Tomasz Pawliszyn
66 /100
See More
Diversity at AirHelp
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterWomen at AirHelp
N/A
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterAirHelp eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Bottom 25%Bottom 25% of Similar Size Companies
Recommend to a Friend?
-40
AirHelp employees are -40% more likely to recommend AirHelp as a great place to work
| 20% | Promoters |
|---|---|
| 20% | Passives |
| 60% | Detractors |
Working at AirHelp
Working at AirHelp is rated below average by 7 employees, across various culture dimensions. AirHelp employees rate CEO Rating highest among all categories, and think that Perks And Benefits and Manager have the most room for improvement, putting AirHelp’s culture in the Bottom 20% compared to similar sized companies on Comparably and in the Bottom 30% compared to other companies in Tallahassee, FL. See below in detail how working at AirHelp was rated by employees.
Overall Company Culture at AirHelp
D
Overall Company Culture at AirHelp is rated D
Last updated months ago
Bottom
20%
AirHelp ranks in the Bottom 20% of other companies on Comparably with 201-500 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterAirHelp Employee Reviews
Out of 1 AirHelp employee reviews, 100% were positive.
| Positive Reviews | 100% |
|---|---|
| Constructive Feedback | 0% |
Positive Reviews From AirHelp Employees
- What did you like most about the interview process?It was pretty clear and straightforward.
AirHelp Company Information
AirHelp Company Overview
AirHelp helps air passengers get compensation from airlines when their flight gets cancelled, delayed or overbooked.
AirHelp was founded in 2013 and its current CEO is Tomasz Pawliszyn. Since its inception 13 years ago, AirHelp has grown to 400 employees.
AirHelp Mission, Vision & Values
AirHelp Mission Statement
We use technology with a human touch to deliver the best possible travel experience; because it's your right.
AirHelp Vision Statement
We believe travel makes the world a better place
AirHelp Values
- Persistency
- Ownership
- Integrity
- Teamwork
| Headquarter | 11-13 Warschauer Pl. Berlin, GA 10245 Germany |
|---|---|
| Website | www.airhelp.com |
| Founding Date | 2013 |
| Tel | (888)912-2479 |
| Company Status | Private |
| Jobs | careers.airhelp.com/ |
| Social Sites |
AirHelp Employees
AirHelp has 400 employees. 7 employees at AirHelp have reviewed AirHelp across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 7 AirHelp employees give their leadership a grade of D, or Bottom 20% of similar size companies. This includes specific ratings of their executive team, CEO, and manager.
Employees at AirHelp are mostly dissatisfied with their total compensation at AirHelp, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at AirHelp are not very pleased with their team. 7 Participants grade the quality of their coworkers a D+. Less than half believe the meetings at AirHelp are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at AirHelp believe the environment at AirHelp is positive. Most Participants believe the pace of work at AirHelp is extremely fast. About 50% of the employees at AirHelp work 8 hours or less.
Overall, the employees at AirHelp are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
Joining AirHelp - Employee Onboarding
The prevailing opinion from Comparably users in Tallahassee, FL about their company is that it was very prepared on their first day. Tallahassee, FL employees concluded that their overall onboarding experience was positive. 81% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
AirHelp KPIs and OKRs
Employees’ understanding of AirHelp's KPIs and OKRs is essential for its success. Out of 1 AirHelp employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
AirHelp Salaries
How much does AirHelp pay?
How much do people at AirHelp get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at AirHelp is $115,288, or $55 per hour, while the estimated median salary is $120,997, or $58 per hour.
At AirHelp, the highest paid job is a General Counsel at $277,381 annually and the lowest is an Admin Assistant at $43,645 annually. Average AirHelp salaries by department include: Engineering at $123,954, Legal at $277,381, Marketing at $159,987, and HR at $91,426. Half of AirHelp salaries are above $120,997.
5 employees at AirHelp rank their Compensation in the Bottom 15% of similar sized companies (based on 14 ratings) while 4 employees at AirHelp rank their Perks And Benefits in the Bottom 10% of similar sized companies (based on 4 ratings).
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $63k | $63k | 1st Percentile |
20th Percentile $93k | $93k | 20th Percentile |
40th Percentile $116k | $116k | 40th Percentile |
60th Percentile $194k | $194k | 60th Percentile |
80th Percentile $270k | $270k | 80th Percentile |
100th Percentile $346k | $346k | 100th Percentile |
$115,288*
Average Compensation
$120,997*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
AirHelp Salaries by Department
Diversity & Inclusion at AirHelp
The Diversity score provides insights into how diverse employees feel and rate their work experience at AirHelp across various culture dimensions.
As an equal opportunity employer, we’re proud of people’s uniqueness and don’t tolerate prejudice against race, color, religion, national origin, sexuality, gender, physical or mental disability, or age. We have an inclusive hiring process to avoid bias. We offer fair compensation and growth opportunities. We provide training to nurture an inclusive workplace. We have a DEIB committee to help us make our workplace and policies fairer for all.
Ranked Culture the Highest
Ranked Culture the Lowest
AirHelp Perks & Benefits
We offer fixed and flexible benefits because AirHelpers know best what’s important to them. Whether it’s learning a new skill or language, leisure travel, help with childcare or a gym membership — there is something for everyone.
Health & Wellness
- Health Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
Office Perks
- Pet-Friendly
- Company Social Outings
- Work From Home Policy
- Unique Office Space
AirHelp PTO
AirHelp PTO policy is a critical component of the benefits package offered to employees.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?
AirHelp Careers
AirHelp Jobs
No Recent Jobs found for AirHelp on Comparably
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Overview of Candidates Interested in AirHelp on Comparably
Candidates By Department
Engineering | 33% | |
|---|---|---|
Design | 33% | |
All Industries | 33% |
Candidates By Location
Boulder | 33% | |
|---|---|---|
New York City | 33% | |
Huntington | 33% |
Frequently Asked Questions regarding AirHelp
What is AirHelp address?
AirHelp location is at 11-13 Warschauer Pl.
Who is the CEO of AirHelp?
AirHelp CEO is Tomasz Pawliszyn, their score by employees is 66
What is AirHelp eNPS?
The eNPS for AirHelp is -40
What is the salary for Senior Product Manager in AirHelp?
Senior Product Manager average salary in the US is 144k
What are the salaries in the Business Development in AirHelp?
The average salaries for Business Development in AirHelp is 128k
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