eNPS at Alaska Air Group | Comparably
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Alaska Air Group
Alaska Airlines has been flying since 1932 and is notably recognized as a stand-out performer among domestic carriers in the United States. We provide an exceptional travel experience to our customers with an unwavering commitment to a safe and reliable operation and our award-winning customer service. We were born in a state where aviation is a way of life, not a choice, and where people help each other because they believe it's the right thing to do — not because they're supposed to. Much has changed over the years, but our unique heritage continues to serve as our compass point — our own magnetic "North." Our values have been a part of who we are since our early beginnings in the state of Alaska. We believe this combination of pride in our heritage and passion for our shared values has led to our success in setting the standard for genuine and caring service. read more
EMPLOYEE
PARTICIPANTS
80
TOTAL
RATINGS
872

eNPS at Alaska Air Group

Alaska Air Group's Employee Net Promoter Score (eNPS) is 32, as rated by 66 employees. Employee Net Promoter Score tracks Alaska Air Group employees' answers to this question: On a scale from 0-10, how likely are you to recommend working at Alaska Air Group to a friend? Today, 53% of Alaska Air Group employees would encourage their friends to become coworkers, whereas 26% are neutral and 21% would not recommend working at Alaska Air Group to their friends.

Last updated months ago.

Where This Score Ranks Alaska Air Group's eNPS

  • TOP
    15%

    In the Top 15% of 1261 Similar Sized Companies on Comparably

  • 3rd

    3rd place versus 4 competitors rated on Comparably

33
Feb
31
Apr
30
May
32
Jun
31
Feb
32
Jan
  • Promoters
  • Passives
  • Detractors
Who Ranks Alaska Air Group's eNPS the Highest?
Experience - Over 10 Years 50/100
Tenure - 2 to 5 Years 40/100
Department - Operations 34/100
Who Ranks Alaska Air Group's eNPS the Lowest?
Experience - 1 to 3 Years -75/100
Tenure - Less than 1 Year -33/100
Ethnicity - Caucasian -6/100

Alaska Air Group eNPS At a Glance

Alaska Air Group employees are more likely to recommend Alaska Air Group as a great place to work. The employee Net Promoter Score is a simple way to measure loyalty and an employee's willingness to recommend working at their company to friends.

Employees with Over 10 Years experience and employees who have been at the company 2 to 5 Years provided the highest scores when answering the question, “On a scale from 0-10, how likely are you to recommend working at Alaska Air Group to a friend?” Based on 66 ratings, Alaska Air Group ranks 3rd place versus its 4 competitors and is right below Delta Air Lines.

The last rating was provided months ago.

Alaska Air Group's eNPS Trendline

  • Alaska Air Group32
  • Similar Size on Comparably

Alaska Air Group's eNPS Rank Against Similar Sized Companies on Comparably

TOP
15%

Alaska Air Group ranks in the Top 15% of other companies on Comparably with 10,000+ Employees for eNPS Score.

  1. Chick-fil-A
    32
  2. Enterprise Rent-A-Car
    32
  3. Outback Steakhouse
    32
  4. Alaska Air Group
    32
  5. Fidelity Investments
    31
  6. TTEC
    31
  7. Ferguson Enterprises
    31

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