Alaska Airlines has been flying since 1932 and is notably recognized as a stand-out performer among domestic carriers in the United States. We provide an exceptional travel experience to our customers with an unwavering commitment to a safe and reliable operation and our award-winning customer service.
We were born in a state where aviation is a way of life, not a choice, and where people help each other because they believe it's the right thing to do — not because they're supposed to. Much has changed over the years, but our unique heritage continues to serve as our compass point — our own magnetic "North."
Our values have been a part of who we are since our early beginnings in the state of Alaska. We believe this combination of pride in our heritage and passion for our shared values has led to our success in setting the standard for genuine and caring service. read more
POOR MANAGEMENT and the Alaska operation could care less about their ramp agents.
What needs to change to make the company culture better?
Favoritism, Power Trips and mistreatment from upper management/alaska ops/supervisors towards regular agents
What does the leadership team need to get better at?
Communication and the way they choose to get their points across. Cut the favoritism.
What would you improve about your company's interview process?
Stop hiring anything with arms and legs... ACTUALLY LOOK FOR GOOD QUALITY PEOPLE WHO WANT TO WORK.
Why do you feel undervalued and what would make you feel better about your compensation?
if it was a set pay and not an incentive that gets taken away because of ONE POINT!
What are some of the best things about your team?
The teamwork the company showed as a whole prior to covid hitting and so many people never coming back after being left jobless.
What's going wrong and how can it be improved?
Y'all know where the errors are and continuously overlook it, thats the problem. Temporary fixes are not long term, the company needs better leadership as a whole. The company is so toxic
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