Alaska Air Group CS Rep Employee Reviews
Briefly describe your overall experience at your company
Review from Customer Support Dept
What do you like best about the leadership team?
They try to keep us up to date on changes coming, while Jeeping us motivated
Review from Customer Support Dept
What does the leadership team need to get better at?
There aren't any Leadership reviews of Alaska Air Group yet.
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What is the best part about your compensation package?
Flight benefits
Review from Customer Support Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Making comparable with other service companies
Review from Customer Support Dept
11 year JD and no raise
Review from Customer Support Dept
What are some of the best things about your team?
The Ramp Agents by far
Review from Customer Support Dept
We all look out for each other like family
Review from Customer Support Dept
What do your coworkers need to improve and how could you work together better?
Lots of fluff no real info
Review from Customer Support Dept
What is most positive about the culture and environment at your company?
The people are great and want to succeed
Review from Customer Support Dept
There is nothing positive anymore.
Review from Customer Support Dept
What needs to change to make the company culture better?
Employees need better work systems and more information about the processes
Review from Customer Support Dept
What did you like most about the interview process?
Was interesting on how they chose employees
Review from Customer Support Dept
What would you improve about your company's interview process?
Not great at hiring internally
Review from Customer Support Dept
What makes you most happy at work?
Being able to work from home
Review from Customer Support Dept
What's going wrong and how can it be improved?
Too much stress and not enough people
Review from Customer Support Dept
What do you like best about your company?
There aren't any Outlook reviews of Alaska Air Group yet.
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What would you most like to see improved at your company?
There aren't any Outlook reviews of Alaska Air Group yet.
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