Alida Recognized in Gartner Magic Quadrant for Voice of the Customer!
Alida Claimed Company
Alida believes in a world where customers are respected as the ultimate source of truth. Because knowing the whole truth about your customers can help companies make better decisions and drive long term loyalty and growth.
That’s why Alida helps innovative brands create highly engaged research communities to gather feedback that empowers better customer experiences and product innovation.
Leading companies like HBOMax, Adobe, Warner Bros. Discovery, Twitch and lululemon depend on Alida’s community-centered research platform to deliver fast and reliable customer feedback at scale so they can build better products, refine user experiences and test marketing campaigns.
Learn more at www.alida.com.
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After a decade at another CX software company, Alida is a breath of fresh air. We have the most exciting customer base of brands that reflect the pace of innovation and stellar culture at Alida. We have an award-winning culture and CEO. I come to work every day proud and excited and ready to do more
What is most positive about the culture and environment at your company?
There is a lovely culture of collaboration here at Alida. I work as an Individual Contributor on cross-functional, strategic initiatives. Every single person I've reached out to has been enthusiastic and all-in, from all levels of the organization.
What is the best part about your compensation package?
The best part of my compensation package is the solid base salary, which was competitive to my previous company. They also provided me with a good number of shares, to offset the non-vested shares I had to give up to move to Alida.
What did you like most about the interview process?
I loved the involvement from other departments, in making sure I was a good cultural fit. I got to speak to the VP of the Center of Excellence, and Customer Success executives, in addition to Professional Services leadership. This felt empowering and welcoming.
What do you like best about the leadership team?
Ross, Riaz, and the rest of the C-Suite are top notch. They are empathetic, kind, intelligent, down-to-earth, and accessible to all employees at Alida. They believe in us, so much that they implemented a 4-day work week pilot in July 2022 to August 2022.
What makes you most happy at work?
I am happiest when I know I am making a difference. We are in the business of improving the customer experience, and on a micro-level, I am responsible for enabling my colleagues, prospects, and customers on the CX discipline. I love being able to do that on a daily basis!
Other Employee Reviews for Alida
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