Alkami Technology Employee Reviews
Out of 5857 Alkami Technology employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping Alkami Technology improve their work culture. The Sales team, with 98% positive reviews, reports the best experience at Alkami Technology compared to all other departments at the company. The Business Development team offered the most constructive feedback, with 9% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
Rough road in the beginning, but now in a place that aligns with what is promoted
Review from Customer Support Dept
Alkami has a collaborative environment and is making great technological advancements
Review from Engineering Dept
Review from Customer Support Dept
What do you like best about the leadership team?
I really enjoy listening to Alex's talks, but I do wish he would spend more time telling the internal company about things before the external world at times
Review from Engineering Dept · Posted a month ago
Regular town halls and transparency
Review from Customer Support Dept
I like that they are invested in AI.
Review from Finance Dept
The leadership team is decisive, and quick to pivot.
Review from Product Dept
They are good story tellers.
Review from Sales Dept
What does the leadership team need to get better at?
Genuine caring, less nepotism, and trusted collaboration.
Review from Product Dept
Prioritize human-centric leadership over a metric-driven approach; foster stronger work-life balance; adopt a 'fail forward' approach to replace current fear of mistakes with a growth mindset; Model approachable, equitable relationships across all levels; apply expectations consistently to everyone
Review from Finance Dept
The managers and directors on my team are very much out of touch with what our work is like day to day or even what or how we do things for the company. They are not very good at communicating clearly with us causing double work or work finding out answers they should be handling working with other
Review from Legal Dept
Listening to employees about their concerns and hiring onshore to show that they care about us as employees and not only as costs to be cut
Review from Engineering Dept
Preserving the culture of collaboration and professional trust. Respect for concerns - allow clarifying questions without becoming defensive... take feedback in good faith, as we're asked to do about roll-outs of huge changes.
Review from Engineering Dept
What is the best part about your compensation package?
I'd say my salary is the best part
Review from Engineering Dept · Posted a month ago
I have health insurance, in this economy
Review from Engineering Dept · Posted a month ago
Not sure what you mean
Review from Customer Support Dept
Combination of Base, keip and bonus structure.
Review from Operations Dept
Salary and stock are the best parts of the comp package. And while the retirement match isn't good, the flexibility to do what you want inside the retirement plan is good.
Review from Product Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Our ELT seems more concerned with their own agenda and pay then that of their high performing teams.
Review from Finance Dept
Low Raises, slow promotions seem to have become common place. We no longer get RSUs, that would help compensate some of the slower pace.
Review from Product Dept
Manager doesn't take in suggestions from the team
Review from Customer Success Dept
They let a lot of people that do not influence the company get by, that have should been long let go of at this time.
Review from Customer Success Dept
We're starting to develop a culture where people are thought of as being interchangeable pieces (undervaluing). Rather than team members with differing strengths. Compensation is not keeping up with inflation.
Review from Engineering Dept
What are some of the best things about your team?
The team I am on is absolutely one of the top performing dev teams in the company, and we aren't considered a dev team, but we have the fastest response to production incidents of any team
Review from Engineering Dept · Posted a month ago
Experienced, friendly, fun, and tremendous focus on customer success
Review from Customer Support Dept
We are open, close, always willing to help each other out
Review from Operations Dept
They are collaborative, have the same values and goals and believe in what they are doing.
Review from Finance Dept
People are genuinely vested in making a difference here and helping one another. They are kind. The power-distance is low, which I enjoy. Resistance to change is also low.
Review from Product Dept
What do your coworkers need to improve and how could you work together better?
Many of my coworkers were not trained because MANTL prioritized revenue activation over onboarding/training. Dan Milgrom openly admitted this during the April MANTL all hands meeting. The lack of training placed a huge burden on the employees at MANTL that actually know how to do their job.
Review from Customer Success Dept
More accountability and ownership of tasks, less defensiveness.
Review from Finance Dept
Have clarity on their job functions and the expertise to actually do them
Review from Engineering Dept
We're trying to blend two cultures that do not blend well. I don't know if Executive Leadership is unaware of the challenges or have other areas of focus but many things have become tedious and unnecessarily challenging since March.
Review from Legal Dept
There is a lack of urgency and ability to prioritize what is important with some coworkers.
Review from Finance Dept
What is most positive about the culture and environment at your company?
My manager and team are definitely the best
Review from Engineering Dept · Posted a month ago
People really seem to enjoy what they're doing
Review from Customer Support Dept
Interacting with my coworkers, and teammates.
Review from Operations Dept
Our team is very collaborative and is able to laugh and have a good time together while still taking our work very seriously.
Review from Finance Dept
Great opportunities to connect in person even for those of us who work from home. Excellent onboarding experience. Great volunteer and belonging programs. Tendency to propel work forward and leave this place better than when you found it.
Review from Product Dept
What needs to change to make the company culture better?
Integrate acquisitions and focus on growth and innovation in products, not just growth of the bottom line
Review from Engineering Dept
Focus on building great products
Review from Engineering Dept
I have no input at this time
Review from IT Dept
Remove unnecessary blockers and bureaucracy
Review from Engineering Dept
I always hear "Culture eats strategy for breakfast". Well we've created a culture of nepotism, and bureaucracy that flows through only one part of the organization. What they say goes, and there's no real authority in any of the other roles. Its a sit down and shut up....and like it, culture.
Review from Product Dept
What did you like most about the interview process?
I was able to meet with leaders that I would be supporting
Review from HR Dept
Meeting people who I would be working with every day
Review from HR Dept
Coding challenges and multiple rounds.
Review from IT Dept
Rapid hire decision. Interviews were concise and immediately scheduled to not waste time.
Review from HR Dept
It was very organized and structured as was the on-boarding process through our payroll system. I knew exactly what to do and where to go on my first day and everything went smoothly with a very well planned first day!
Review from Finance Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Alkami Technology yet.
Be the first to contribute a review.
What makes you most happy at work?
Positive interactions with our customers
Review from Customer Support Dept
Delivering for my clients, ensuring their needs are met.
Review from Operations Dept
Making an impact on the way we work to increase our speed and predictability. I get to build and implement structures that make us better at serving our clients and that's really rewarding. I appreciate facilitating our senior leaders through partnership and prioritization, and enabling teams.
Review from Product Dept
Accomplishing goals, helping FI's prevent payment fraud.
Review from Sales Dept
Technological advancements and modernization efforts
Review from Engineering Dept
What's going wrong and how can it be improved?
Our ELT has made too many changes too fast to our ELT and upper leadership with what seems like no appreciation of what has enabled us to get to this point as a Company. Our ELT is underqualified and not focused on the right areas and they don't consistently represent our Company values.
Review from Finance Dept
The technology direction and leadership has created a culture of fear and toxicity. You’re either in the circle or yo
Review from Product Dept
I am on my 3rd manager in 2 years. The last manager being the worst I have ever had in my entire career.
Review from Legal Dept
There is an overwhelming amount of work to be done after the January layoffs. Support is in the midst of migrating from Jira to ServiceNow so we are working in two different platforms. Constantly getting pinged by various teams/managers about how tickets are out of SLA. Impossible to make progress.
Review from Customer Support Dept
Everyone is burnt out and exhausted and there are no possibilities of staff add that are needed. It feels like the customer doesn't really feel like our north star when their teams are completely over capacity and over-extended.
Review from Operations Dept
What do you like best about your company?
Environment and true diversity in age, ethnicity, and education.
Review from Engineering Dept
What would you most like to see improved at your company?
Job evaluations and adjustments every 6 months rather than every 12.
Review from Engineering Dept