Alkami Technology Outlook Employee Reviews

Positive interactions with our customers

Review from Customer Support Dept · Posted a month ago

Delivering for my clients, ensuring their needs are met.

Review from Operations Dept

Making an impact on the way we work to increase our speed and predictability. I get to build and implement structures that make us better at serving our clients and that's really rewarding. I appreciate facilitating our senior leaders through partnership and prioritization, and enabling teams.

Review from Product Dept

Accomplishing goals, helping FI's prevent payment fraud.

Review from Sales Dept

Technological advancements and modernization efforts

Review from Engineering Dept

When my work tasks align with my personal interests, which happens often.

Review from Engineering Dept

Being remove, working with great financial institutions, being paid well

Review from Customer Support Dept

That we are a remote-first company.

Review from Engineering Dept

Getting to connect with my clients and peers.

Review from Customer Success Dept

Solving hard problems that improve the work for other people, and improve the products and service we deliver to our customers.

Review from Engineering Dept

Getting to work with my team.

Review from Engineering Dept

Delivering a feature, on time and appropriately tested/documented, that specifically improves accessibility in banking for an end user.

Review from Engineering Dept

Lots of new technology and some of the people I get to work with.

Review from Customer Success Dept

Team efforts on challenging topics that move the needle for the work product and the company.

Review from Finance Dept

Working with great people who challenge me to be better in productive, energizing ways and doing meaningful work.

Review from Product Dept

When I am able to interact with teammates

Review from Finance Dept

I like helping others solve problems and given my tenure and tribal knowledge I feel like a pretty valuable resource most any given day, regardless of whether it necessarily falls within my actual job role day to day. I find this with others as well, everyone seems willing to do the right thing.

Review from Product Dept

What makes me happiest about work is the people. The people hear are friendly, supportive and are always willing to help.

Review from Customer Success Dept

Working with customers and prospects and offering solutions to solve business problems.

Review from Sales Dept

Creating new things and watching them go live and get used and making an impact.

Review from Marketing Dept

Our ELT has made too many changes too fast to our ELT and upper leadership with what seems like no appreciation of what has enabled us to get to this point as a Company. Our ELT is underqualified and not focused on the right areas and they don't consistently represent our Company values.

Review from Finance Dept

The technology direction and leadership has created a culture of fear and toxicity. You’re either in the circle or yo

Review from Product Dept

I am on my 3rd manager in 2 years. The last manager being the worst I have ever had in my entire career.

Review from Legal Dept

There is an overwhelming amount of work to be done after the January layoffs. Support is in the midst of migrating from Jira to ServiceNow so we are working in two different platforms. Constantly getting pinged by various teams/managers about how tickets are out of SLA. Impossible to make progress.

Review from Customer Support Dept

Everyone is burnt out and exhausted and there are no possibilities of staff add that are needed. It feels like the customer doesn't really feel like our north star when their teams are completely over capacity and over-extended.

Review from Operations Dept

The tone at the top is changing and expectations are unreasonable.

Review from Finance Dept

An entire leadership change at MANTL to people that actually care about employees and cares about doing what is best for the customers. Also MANTL contracts need to be changed to incentivize customers going live. Right now the pressure is all on MANTL and clients know this.

Review from Customer Success Dept

Lack of challenging work, mostly busy with tedious tasks.

Review from Finance Dept

Too much noise, not enough signal. Too much focus on 'fair' and not enough on making sure the doers are placed in the right positions and retained. Too much reactions to customer needs/wants without thinking through how to best achieve the asks.

Review from Engineering Dept

There is alot of cognitive dissonance regarding goals vs what work actually gets done. Timelines get moved up, people are left out, and the wrong things are highlighted

Review from Sales Dept

Especially since the stock price is down and the activist investor has been applying pressure, things have been very different in a bad way. Much more micromanagement, much less change management, leadership giving canned superficial answers to questions.

Review from Engineering Dept

It seems very important that upper leadership is shifting the culture to try to sell the company. Again, there is no specific direction, and many processes and workflows within the company were removed, with no other options to absorb the work for the people who were left.

Review from Customer Support Dept

Strategy and decision making is top-down.

Review from Product Dept

We are currently working through some leadership changes that is causing a bit of dysfunction that makes my role difficult to execute. I expect this to be worked through over time as roles are more clearly established.

Review from Finance Dept

Our team is lacking support and, honestly, respect from the rest of the company.

Review from Operations Dept

Need a more collaborative work environment

Review from Engineering Dept

Work is very difficult and fast paced with nearly no downtime to do anything other than attempt to resolve FI issues. Only leadership can figure that out.

Review from Operations Dept

Recognizing the hard work SDETs are delivering

Review from Engineering Dept

only a handful of ppl actually know how to fix things

Review from Product Dept

multiple times an entire department left under one director. that person is still here, no one in leadership has ever investigated this. NOT A SINGLE QUESTION. Everything needs fixing. But it wont, because they are shit, and this survey, that is paid for, wont say a single negative thing

Review from Finance Dept

Environment and true diversity in age, ethnicity, and education.

Review from Engineering Dept

Job evaluations and adjustments every 6 months rather than every 12.

Review from Engineering Dept