Alkami Technology Outlook Employee Reviews

Getting to work on a variety of items and the team I work with

Review from Engineering Dept · Posted 20 days ago

new challenges everyday and new issues to deal with my role

Review from Customer Success Dept · Posted 20 days ago

good, good, good, good good

Review from HR Dept · Posted 20 days ago

What makes me happiest at work is serving as a resource for our Alkamists. I truly enjoy educating our employees on our benefit plan offerings and supporting them when they need time off for a leave of absence.

Review from HR Dept · Posted 21 days ago

The ability to work and collaborate with multi talented cross functional teams and vendors.

Review from HR Dept · Posted 21 days ago

What makes me most happy is all of the different technologies we get to employ.

Review from Sales Dept · Posted 21 days ago

When I can solve my clients problems and help their business grow.

Review from Sales Dept · Posted 21 days ago

There are frequently new challenges to take on.

Review from Customer Support Dept · Posted 21 days ago

solving problems, accomplishing goals, continuing forward

Review from Customer Support Dept · Posted 21 days ago

Solving client problems and seeing positive client results

Review from Sales Dept · Posted 21 days ago

Getting to get my hands on new technologies and being allowed almost an unlimited slate of immagination and innovation in my space.

Review from IT Dept · Posted 21 days ago

Working with my team and clients

Review from Customer Success Dept · Posted 21 days ago

I enjoy the work that I do

Review from Customer Success Dept · Posted 21 days ago

Good culture and great manager

Review from Finance Dept · Posted 21 days ago

I enjoy the feeling of accomplishment when resolving a customer issue.

Review from Customer Success Dept · Posted 25 days ago

Completing tasks and getting wins.

Review from Customer Success Dept · Posted 25 days ago

My team and getting to work on different things each day

Review from Customer Success Dept · Posted 25 days ago

Closing deals and the recognition that comes along with a job well done.

Review from Sales Dept · Posted 25 days ago

Meeting my goals & helping those on the projects we share.

Review from Engineering Dept · Posted a month ago

Engaging with different clients all over the US.

Review from Customer Success Dept · Posted a month ago

There is a good amount of turnover, for various reasons and that is just hard. Especially when we need people, I worry that some positions wont be replaced even though the team needs that expertise.

Review from Marketing Dept · Posted 20 days ago

Morale is low. Micromanagement is increasing. AI is being leveraged, but we are still trying to figure out the best way to do so.

Review from Sales Dept · Posted 21 days ago

Job growth and retention have been a source of stress over the last year. I love my job, but the work environment feels more negative since I first started. With people coming and going, things feel very unstable at times at Alkami.

Review from Customer Success Dept · Posted 21 days ago

we do not have enough people in certain spots, and our leadership team is not successful in fixing identified problems

Review from Customer Success Dept · Posted a month ago

Hard to use/configure Product and under-resourced customer support staff (account opening product)

Review from Customer Success Dept · Posted a month ago

The engineering team is a disaster and I do not believe in the leadership team all the way up to the CTO. Product and Engineering work against each other.

Review from Engineering Dept · Posted a month ago

Company is dropping the ball on acquired companies, and not leveraging them. The company is spreading itself thinner, and trying to move faster without shoring up it's foundation.

Review from Engineering Dept · Posted a month ago

Communication is siloed and very clear problems remain unaddressed

Review from Customer Success Dept · Posted a month ago

Leadership should never comment on politically charged issues if this is to be an inclusive environment. All branches of the company need to be supported if the company wants to call itself successful. If all employees don't feel supported/see a future here the company isn't doing what it says/think

Review from Engineering Dept

More help, not staffed for all issues

Review from Operations Dept

There are too many fires. The more fires you put out, the more work you get without more pay. So why am I putting out so many fires?

Review from Engineering Dept

We have a number of support and execution issues currently. It's a lot. I believe it's an issue we will correct successfully but it's making things difficult at the moment and it is very top of mind for our customers.

Review from Sales Dept

There are too many duplicated efforts to accomplish a single task. We should streamline as much as possible. There are too many applications we use to manage our work. We should consolidate to 1 or 2 applications and use the application's full product offering. People should be paid when promoted.

Review from Operations Dept

Efficiency, communication, feels like being run like a start up. Lack of confidence in delivery and support. No new product developed by Alkami. Establish teams that are aligned with other the rest of the company. Big brother recording everything for ?

Review from Sales Dept

AI, and the pace at which we're trying to get features over the line rather than improve stability, have made for a monotonous yet anxiety producing work environment.

Review from Engineering Dept

We do not sufficiently support our customers. Support teams are understaffed, bug fixes are deprioritized in favor of feature work.

Review from Engineering Dept

There is a lot of disconnect between Product, Dev and Implementations, which I'm sure makes Support difficult. Perhaps Product and Dev could get some middle people to do internal feature reviews, efficient QA and definitely tech writing.

Review from Operations Dept

The executive leadership team, and the senior leadership team, are not aligned on the work needs to be prioritized. Each department runs their own initiatives independently, and each organization is left to decide their own priorities.

Review from Customer Success Dept

one two three four five

Review from Engineering Dept

More resources put into providing ample time for testing new and existing features. Reinvest in making the development, UAT and quality assurance environments function similar to production.

Review from Engineering Dept

Environment and true diversity in age, ethnicity, and education.

Review from Engineering Dept

Job evaluations and adjustments every 6 months rather than every 12.

Review from Engineering Dept