Alkami Technology Leadership Employee Reviews
What do you like best about the leadership team?
I really enjoy listening to Alex's talks, but I do wish he would spend more time telling the internal company about things before the external world at times
Review from Engineering Dept
Regular town halls and transparency
Review from Customer Support Dept
I like that they are invested in AI.
Review from Finance Dept
The leadership team is decisive, and quick to pivot.
Review from Product Dept
They are good story tellers.
Review from Sales Dept
Provides clear goals and has bias towards actions
Review from Engineering Dept
I really value the leadership team’s commitment to transparency. By sharing the 'why' behind new strategies in such detail, they provide the context I need to align my work with
Review from Engineering Dept
Clear expectations, leadership support when needed, understanding of our workload, transparency with company goals, reasoning, and blockers
Review from Customer Support Dept
They are very accessible and have open conversations.
Review from Engineering Dept
Regular communications with all staff on upcoming changes.
Review from Customer Success Dept
They have a clear direction for the company and clearly and frequently communicate that. C-levels routinely have skip level 1-1 and focus group meetings to stay in touch with what is happening at the ground level.
Review from Engineering Dept
For the most part I think the leadership team cares about Alkami and the employees here.
Review from Engineering Dept
Not applicable at this time
Review from Customer Success Dept
The ELT takes care to explain initiatives and provide honest company feedback at all hands and in company-wide communication channels. It's imperative for the company to be moving in the same direction to be the #1 digital sales and service platform.
Review from Finance Dept
Customer centricity, focus on culture
Review from Product Dept
They do try and be transparent
Review from Engineering Dept
They care about their employees.
Review from Customer Success Dept
They are open to feedback and treat their team with respect.
Review from Business Development Dept
I like that they're willing to take feedback from everyone within the organization.
Review from Product Dept
What I like best about the leadership is their ongoing support and transparency.
Review from Customer Success Dept
What does the leadership team need to get better at?
Genuine caring, less nepotism, and trusted collaboration.
Review from Product Dept
Preserving the culture of collaboration and professional trust. Respect for concerns - allow clarifying questions without becoming defensive... take feedback in good faith, as we're asked to do about roll-outs of huge changes.
Review from Engineering Dept
Prioritize human-centric leadership over a metric-driven approach; foster stronger work-life balance; adopt a 'fail forward' approach to replace current fear of mistakes with a growth mindset; Model approachable, equitable relationships across all levels; apply expectations consistently to everyone
Review from Finance Dept
The managers and directors on my team are very much out of touch with what our work is like day to day or even what or how we do things for the company. They are not very good at communicating clearly with us causing double work or work finding out answers they should be handling working with other
Review from Legal Dept
Listening to employees about their concerns and hiring onshore to show that they care about us as employees and not only as costs to be cut
Review from Engineering Dept
Valuing employees. Understanding what individual teams do. Actually integrating the companies they purchase. Employing quality managers at all levels. Employing quality people instead of buddy buddy hires
Review from Engineering Dept
Understanding that AI should not replace people. We essentially have a skeleton crew in Support, resulting in a poor customer experience for most of their submissions.
Review from Customer Support Dept
The leadership at MANTL only cares about revenue activation. They do not care about employees or what is best for the customer.
Review from Customer Success Dept
Incentivize high performers with actual differentiating pay structures. There is little to no difference between someone who is exceeding expectations, and what they are able to receive vs someone who is meeting expectations. Naturally this gives high performers little reason to want to stay.
Review from Engineering Dept
Cross Org Collaboration - client facing teams find out about major product updates the same time as clients; our Training department's environment doesn't even get upgraded before clients have access to new features in staging. Right hand doesn't know what the left hand is doing.
Review from Customer Success Dept
Understand the employee, improve communication and stop everyone from leaving for other opportunities at other companies
Review from Sales Dept
Integrating acquisitions, building and retaining ELT, change management
Review from Engineering Dept
Communication and execution. The goals given are too generic, and there doesn't seem to be a clear plan for improvement in 2026.
Review from Customer Support Dept
Where are we going? How? Be VERY clear.
Review from Customer Success Dept
Not making the team feel like we're on an island. This is not for direct leadership but rather executive leadership.
Review from Operations Dept
Making the stock more valuable and paying me more
Review from Engineering Dept
Leadership team needs to periodically assess and train the skillset and performance of the Senior Leaders of the Organization
Review from Engineering Dept
They seem to keep hiring their friends for roles and bring them in a directors and consultants and not listening to the issues we are facing. Escalations do not get addressed until its to late to make meaningful changes. Projects start off in red due to unrealistic contracts.
Review from Customer Success Dept
Caring about the people and recognizing the value they deliver
Review from Engineering Dept
everything under the sun, thanks
Review from Finance Dept