Alkami Technology Leadership Employee Reviews | Comparably
Alkami Technology Claimed Company
Alkami Technology, Inc. is a leading cloud-based digital banking solutions provider for financial institutions in the United States that enables clients to grow confidently, adapt quickly and build thriving digital communities. read more
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EMPLOYEE
PARTICIPANTS
926
TOTAL
RATINGS
26839

Alkami Technology Leadership Employee Reviews

What do you like best about the leadership team?

They genuinely care about our employees and our clients and want everyone involved to succeed.

Review from Customer Success Dept · Posted 3 days ago

They seem to always treat people with respect.

Review from Customer Success Dept · Posted 3 days ago

They are very involved with the company as a whole making sure everyone feels included

Review from Customer Success Dept · Posted 4 days ago

They have a wealth of experience.

Review from Sales Dept · Posted 4 days ago

Transparency in corporate objectives so we know how we can directly contribute & make a meaningful impact.

Review from Engineering Dept · Posted 4 days ago

They communicate very well and are friendly.

Review from Customer Success Dept · Posted 4 days ago

Putting the company values into day to day, team by team practice.

Review from IT Dept · Posted 5 days ago

I don't have anything at this time.

Review from Customer Success Dept · Posted 5 days ago

Clear communication and a strong future-focused vision

Review from Customer Success Dept · Posted 6 days ago

We are driven by the customer

Review from Engineering Dept · Posted 6 days ago

Willingness to take action regarding ever-changing market needs and present to product teams for potential enhancements

Review from Sales Dept · Posted 6 days ago

Open communication with the company.

Review from Customer Success Dept · Posted 6 days ago

Communication, clear and understandable strategy for the business.

Review from Business Development Dept · Posted 6 days ago

Tough conversations = unlocking outcomes.

Review from Engineering Dept · Posted 6 days ago

The seem to care about how I do

Review from Customer Support Dept · Posted 6 days ago

Transparency and continuous reinforcement of goals and progress against them

Review from Executive Dept · Posted 6 days ago

They are personable yet straightforward

Review from Engineering Dept · Posted 6 days ago

My direct manager is great, he cares, he protects us and he is all about work life balance.

Review from Operations Dept · Posted 6 days ago

Multiple personalities and focuses that they seem to blend together well.

Review from Sales Dept · Posted 6 days ago

I think they truly care about our employees as people and don't see us as numbers.

Review from Engineering Dept · Posted 6 days ago

What does the leadership team need to get better at?

Not changing vision and fixing the problems that actually exist. Focusing too much on OMB and not the other lines of business, while pushing a narrative as one company

Review from Customer Success Dept · Posted 6 days ago

Too many changes that may create short impact but don't overall better the ability to service our customers or create a better more collaborative environment where we can succeed at the highest level. Lower leadership choices - who is leading the teams at time is questionable.

Review from Operations Dept · Posted 6 days ago

Focusing more on people, and less on productivity causing burnout.

Review from Engineering Dept · Posted 8 days ago

Capacity planning for a more realistic workload and prioritizing customer sentiment over revenue goals

Review from Customer Success Dept · Posted 8 days ago

Remove individuals from the organization who do not align with Alkami long-term goals, and are creating obstacles to be successful. Do not allow key leaders to prioritize politics over client outcomes. Prioritize reduction of tech debt and create a center of excellence of tools.

Review from Operations Dept · Posted 11 days ago

Listening to their employees Following through on next steps when it comes to process improvements and employee concerns.

Review from Customer Success Dept · Posted 13 days ago

CXG leadership needs to get better at scoping how much and what is assigned to their team members. The team is completely drowning, and there seems to be very little concern or plans to help alleviate this issue. They should also get better at incentivizing their team.

Review from Operations Dept · Posted 14 days ago

Higher and more competitive pay.

Review from IT Dept · Posted 14 days ago

Communication. Accountability. Proactive management. Efficiency. Clearly define roles. Return to one team and restore the culture that kept great people from leaving. Accountability and Communication are non existent

Review from Sales Dept · Posted 14 days ago

A clear direction on what Alkami is a company and focus on making our digital banking platform best-in-class.

Review from Engineering Dept · Posted 14 days ago

Thinking long term. Building a sustainable, scalable, business.

Review from Customer Success Dept · Posted 14 days ago

Genuine caring, less nepotism, and trusted collaboration.

Review from Product Dept

Preserving the culture of collaboration and professional trust. Respect for concerns - allow clarifying questions without becoming defensive... take feedback in good faith, as we're asked to do about roll-outs of huge changes.

Review from Engineering Dept

Prioritize human-centric leadership over a metric-driven approach; foster stronger work-life balance; adopt a 'fail forward' approach to replace current fear of mistakes with a growth mindset; Model approachable, equitable relationships across all levels; apply expectations consistently to everyone

Review from Finance Dept

The managers and directors on my team are very much out of touch with what our work is like day to day or even what or how we do things for the company. They are not very good at communicating clearly with us causing double work or work finding out answers they should be handling working with other

Review from Legal Dept

Listening to employees about their concerns and hiring onshore to show that they care about us as employees and not only as costs to be cut

Review from Engineering Dept

Valuing employees. Understanding what individual teams do. Actually integrating the companies they purchase. Employing quality managers at all levels. Employing quality people instead of buddy buddy hires

Review from Engineering Dept

Understanding that AI should not replace people. We essentially have a skeleton crew in Support, resulting in a poor customer experience for most of their submissions.

Review from Customer Support Dept

The leadership at MANTL only cares about revenue activation. They do not care about employees or what is best for the customer.

Review from Customer Success Dept

Incentivize high performers with actual differentiating pay structures. There is little to no difference between someone who is exceeding expectations, and what they are able to receive vs someone who is meeting expectations. Naturally this gives high performers little reason to want to stay.

Review from Engineering Dept
TOP
5%

Leadership Scores are rated in the Top 5% of similar size companies on Comparably

Rated Alkami Technology Leadership the Highest

  • Department - Business Development
    +12%
  • Department - Design
    +9%
  • Department - Admin
    +7%

Rated Alkami Technology Leadership the Lowest

  • Ethnicity - Other
    -8%
  • Department - Engineering
    -5%
  • Department - Customer Success
    -4%
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