A+
92/100
Alkami Technology Claimed Company
Alkami Technology, Inc. is a leading cloud-based digital banking solutions provider for financial institutions in the United States that enables clients to grow confidently, adapt quickly and build thriving digital communities. read more
Alkami Technology Team Employee Reviews
All
Positive
Constructive
What are some of the best things about your team?
The team I am on is absolutely one of the top performing dev teams in the company, and we aren't considered a dev team, but we have the fastest response to production incidents of any team
Review from Engineering Dept · Posted a month ago
Experienced, friendly, fun, and tremendous focus on customer success
Review from Customer Support Dept
We are open, close, always willing to help each other out
Review from Operations Dept
They are collaborative, have the same values and goals and believe in what they are doing.
Review from Finance Dept
People are genuinely vested in making a difference here and helping one another. They are kind. The power-distance is low, which I enjoy. Resistance to change is also low.
Review from Product Dept
The fact that we all are there to help each other and bounce ideas off each other. Also, we share knowledge with each other and don't hoard knowledge.
Review from Operations Dept
Good people, supportive of teamwork, good ideals.
Review from Sales Dept
Team has great collaboration and helping mindset
Review from Engineering Dept
My favorite things about this team are the high-caliber talent, the thorough planning, and the high bar for quality.
Review from Engineering Dept
My team is willing to help with any situation, answer questions, provide support when needed.
Review from Customer Support Dept
We communicate pretty regularly and we are fairly good at collaborating.
Review from Engineering Dept
Great people that care about the end result?
Review from Product Dept
We have a good team cohesiveness.
Review from Customer Success Dept
We genuinely like each other and work well together.
Review from Legal Dept
Collaborative and supportive. Everyone is willing to discuss ideas and options for improvement. Everyone at Alkami is highly skilled in their field.
Review from Engineering Dept
Everyone is willing to drop everything and help when needed. They're all genuinely nice people.
Review from Engineering Dept
The effort to try and make sure we're looking out for eachother
Review from Customer Success Dept
The team has great communication and an attitude of respect and trust. Opportunities for learning are met with patience and instruction. Additionally everyone on the team is really skilled at what they do, and responsive to the rapid changes we've faced over the past couple of years.
Review from Engineering Dept
My team is a bunch of high performers that do not need a lot of direction.
Review from Customer Success Dept
Our team has promotes a communicative environment. Open communication means that all ideas can and are expected to be heard. This allows us to weigh all options. Especially as challenges become nuanced this becomes all the more important to capture all appropriate action items for a path forward.
Review from Finance Dept
What do your coworkers need to improve and how could you work together better?
Many of my coworkers were not trained because MANTL prioritized revenue activation over onboarding/training. Dan Milgrom openly admitted this during the April MANTL all hands meeting. The lack of training placed a huge burden on the employees at MANTL that actually know how to do their job.
Review from Customer Success Dept
More accountability and ownership of tasks, less defensiveness.
Review from Finance Dept
Have clarity on their job functions and the expertise to actually do them
Review from Engineering Dept
We're trying to blend two cultures that do not blend well. I don't know if Executive Leadership is unaware of the challenges or have other areas of focus but many things have become tedious and unnecessarily challenging since March.
Review from Legal Dept
There is a lack of urgency and ability to prioritize what is important with some coworkers.
Review from Finance Dept
more collaboration and less ego, less individual interest
Review from Engineering Dept
improve product knowledge of client facing resources
Review from Customer Success Dept
at every aspect of life
Review from Finance Dept
Working collaboratively. Most of my colleagues prefer to work in their own siloes and often try to deflect or defend work rather than focusing on solving situations as a whole.
Review from Engineering Dept
Instead of hiring employees based on merit we're just hiring the cheapest labor possible when outsourcing and new hires within the states tend to be people the CTO has personal or previous business relationships with
Review from Engineering Dept
They are not at all inclusive of the entire team.
Review from Customer Success Dept
The process is blurry and gray. Legacy Alkamist's have operated as lone wolves and been very good at getting us here. As we continue to evolve their needs to be a retraining that you have experts in various practice areas that are all focused on our shared goals and enable that collaboration.
Review from Sales Dept
Not all coworkers are hard to work with. There are some that make work way more complicated than needed. Communication is a huge factor. How we communicate internally, to clients and within our team is an area for improvement.
Review from Customer Success Dept
More initiative and courage would be a welcome change. Many of my coworkers have what feels like learned helplessness.
Review from Engineering Dept
Teamwork. Remove the "Us vs. Them" mentality. Stop being our own enemy. Escalations are questioned beyond a simple "business justification".. Coworkers are lectured/ scolded, for pushing to get work done. We spend more time lecturing each other on process than we do completing the work.
Review from Customer Success Dept
The understaffing has left everyone extremely stressed. The Alkami attitude of helping each other has eroded as everyone feels they do not have the free time to help other Alkamists. Coworker relationships are suffering as a result.
Review from Customer Success Dept
I don't know if an "improvement" is needed per say. I believe there are just differences in opinion and priorities.
Review from Customer Success Dept
More accountability and dedication to getting the job done
Review from Engineering Dept
There is not a done of team camaraderie and genuine warmth
Review from IT Dept
Take ownership more and not have to be hand held.
Review from IT Dept
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