Alkami Technology Employee Reviews
Out of 6474 Alkami Technology employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping Alkami Technology improve their work culture.
What does the leadership team need to get better at?
Not changing vision and fixing the problems that actually exist. Focusing too much on OMB and not the other lines of business, while pushing a narrative as one company
Review from Customer Success Dept
Too many changes that may create short impact but don't overall better the ability to service our customers or create a better more collaborative environment where we can succeed at the highest level. Lower leadership choices - who is leading the teams at time is questionable.
Review from Operations Dept
Focusing more on people, and less on productivity causing burnout.
Review from Engineering Dept
Capacity planning for a more realistic workload and prioritizing customer sentiment over revenue goals
Review from Customer Success Dept
Remove individuals from the organization who do not align with Alkami long-term goals, and are creating obstacles to be successful. Do not allow key leaders to prioritize politics over client outcomes. Prioritize reduction of tech debt and create a center of excellence of tools.
Review from Operations Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Very less pay for support engineers for the amount of work we do
Review from Customer Success Dept
pay to amount of work ratio is significantly off and the 401k match is a joke
Review from Customer Support Dept
Salary hasn't grown with inflation over the last few years, when I hired on it was fair but now I'm roughly about 20k underpaid when compared to similar hiring posts and roles at other companies.
Review from IT Dept
Higher 401k match, being eligible for a bonus, higher pay
Review from Customer Success Dept
Compensation over the lat 2 years have been very slight at best. Nothing else changes to make it better.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
I think my co-workers are fine. I just dont feel like the dynamic of the team I'm on is right for me. I've been on teams where interacting with the team felt natural and fun, but this team I'm on now has no life to them.
Review from Engineering Dept
The increased workload has stressed the teams, making inter-team conflict.
Review from Customer Success Dept
Several people at Alkami are difficult to work with, especially on the SRE and Network Engineering teams, including the manager. Some people, such as the manager, are overly aggressive and pushy, creating a toxic work atmosphere and culture.
Review from IT Dept
Communication. Accountability. Knowledge of roles. Resistance to speak to customers
Review from Sales Dept
Everyone is overwhelmed/overworked and it feels like there is tension between teams. Everyone is walking on eggshells.
Review from Finance Dept
What needs to change to make the company culture better?
The accountability at the VP and manager level is terrible. I see it play out daily. There are too many initiatives rolled out regularly. Rather than focusing on a few things we have 65 initiatives that can and do change throughout the year. It's hard to follow. The India office is a distraction.
Review from Engineering Dept
Everything. The company is in a cycle of constantly trying to improve while only getting worse.
Review from Customer Success Dept
Integrate acquisitions and focus on growth and innovation in products, not just growth of the bottom line
Review from Engineering Dept
Focus on building great products
Review from Engineering Dept
I have no input at this time
Review from IT Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Alkami Technology yet.
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What's going wrong and how can it be improved?
There is a good amount of turnover, for various reasons and that is just hard. Especially when we need people, I worry that some positions wont be replaced even though the team needs that expertise.
Review from Marketing Dept
Morale is low. Micromanagement is increasing. AI is being leveraged, but we are still trying to figure out the best way to do so.
Review from Sales Dept
Job growth and retention have been a source of stress over the last year. I love my job, but the work environment feels more negative since I first started. With people coming and going, things feel very unstable at times at Alkami.
Review from Customer Success Dept
we do not have enough people in certain spots, and our leadership team is not successful in fixing identified problems
Review from Customer Success Dept
Hard to use/configure Product and under-resourced customer support staff (account opening product)
Review from Customer Success Dept
What would you most like to see improved at your company?
Job evaluations and adjustments every 6 months rather than every 12.
Review from Engineering Dept