Alkami Technology Employee Reviews
Out of 5857 Alkami Technology employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping Alkami Technology improve their work culture. The Sales team, with 98% positive reviews, reports the best experience at Alkami Technology compared to all other departments at the company. The Business Development team offered the most constructive feedback, with 9% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Genuine caring, less nepotism, and trusted collaboration.
Review from Product Dept
Preserving the culture of collaboration and professional trust. Respect for concerns - allow clarifying questions without becoming defensive... take feedback in good faith, as we're asked to do about roll-outs of huge changes.
Review from Engineering Dept
Prioritize human-centric leadership over a metric-driven approach; foster stronger work-life balance; adopt a 'fail forward' approach to replace current fear of mistakes with a growth mindset; Model approachable, equitable relationships across all levels; apply expectations consistently to everyone
Review from Finance Dept
The managers and directors on my team are very much out of touch with what our work is like day to day or even what or how we do things for the company. They are not very good at communicating clearly with us causing double work or work finding out answers they should be handling working with other
Review from Legal Dept
Listening to employees about their concerns and hiring onshore to show that they care about us as employees and not only as costs to be cut
Review from Engineering Dept
Why do you feel undervalued and what would make you feel better about your compensation?
Our ELT seems more concerned with their own agenda and pay then that of their high performing teams.
Review from Finance Dept
Low Raises, slow promotions seem to have become common place. We no longer get RSUs, that would help compensate some of the slower pace.
Review from Product Dept
Manager doesn't take in suggestions from the team
Review from Customer Success Dept
We're starting to develop a culture where people are thought of as being interchangeable pieces (undervaluing). Rather than team members with differing strengths. Compensation is not keeping up with inflation.
Review from Engineering Dept
They let a lot of people that do not influence the company get by, that have should been long let go of at this time.
Review from Customer Success Dept
What do your coworkers need to improve and how could you work together better?
Many of my coworkers were not trained because MANTL prioritized revenue activation over onboarding/training. Dan Milgrom openly admitted this during the April MANTL all hands meeting. The lack of training placed a huge burden on the employees at MANTL that actually know how to do their job.
Review from Customer Success Dept
More accountability and ownership of tasks, less defensiveness.
Review from Finance Dept
Have clarity on their job functions and the expertise to actually do them
Review from Engineering Dept
We're trying to blend two cultures that do not blend well. I don't know if Executive Leadership is unaware of the challenges or have other areas of focus but many things have become tedious and unnecessarily challenging since March.
Review from Legal Dept
There is a lack of urgency and ability to prioritize what is important with some coworkers.
Review from Finance Dept
What needs to change to make the company culture better?
Integrate acquisitions and focus on growth and innovation in products, not just growth of the bottom line
Review from Engineering Dept
Focus on building great products
Review from Engineering Dept
I have no input at this time
Review from IT Dept
Remove unnecessary blockers and bureaucracy
Review from Engineering Dept
I always hear "Culture eats strategy for breakfast". Well we've created a culture of nepotism, and bureaucracy that flows through only one part of the organization. What they say goes, and there's no real authority in any of the other roles. Its a sit down and shut up....and like it, culture.
Review from Product Dept
What would you improve about your company's interview process?
There aren't any Interviews reviews of Alkami Technology yet.
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What's going wrong and how can it be improved?
Our ELT has made too many changes too fast to our ELT and upper leadership with what seems like no appreciation of what has enabled us to get to this point as a Company. Our ELT is underqualified and not focused on the right areas and they don't consistently represent our Company values.
Review from Finance Dept
The technology direction and leadership has created a culture of fear and toxicity. You’re either in the circle or yo
Review from Product Dept
I am on my 3rd manager in 2 years. The last manager being the worst I have ever had in my entire career.
Review from Legal Dept
There is an overwhelming amount of work to be done after the January layoffs. Support is in the midst of migrating from Jira to ServiceNow so we are working in two different platforms. Constantly getting pinged by various teams/managers about how tickets are out of SLA. Impossible to make progress.
Review from Customer Support Dept
Everyone is burnt out and exhausted and there are no possibilities of staff add that are needed. It feels like the customer doesn't really feel like our north star when their teams are completely over capacity and over-extended.
Review from Operations Dept
What would you most like to see improved at your company?
Job evaluations and adjustments every 6 months rather than every 12.
Review from Engineering Dept