Alkami Technology Employee Reviews
Out of 6381 Alkami Technology employee reviews, 94% were positive. The remaining 6% were constructive reviews with the goal of helping Alkami Technology improve their work culture. The Marketing team, with 98% positive reviews, reports the best experience at Alkami Technology compared to all other departments at the company. The Engineering team offered the most constructive feedback, with 9% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Not changing vision and fixing the problems that actually exist. Focusing too much on OMB and not the other lines of business, while pushing a narrative as one company
Review from Customer Success Dept · Posted 6 days ago
Too many changes that may create short impact but don't overall better the ability to service our customers or create a better more collaborative environment where we can succeed at the highest level. Lower leadership choices - who is leading the teams at time is questionable.
Review from Operations Dept · Posted 6 days ago
Focusing more on people, and less on productivity causing burnout.
Review from Engineering Dept · Posted 7 days ago
Capacity planning for a more realistic workload and prioritizing customer sentiment over revenue goals
Review from Customer Success Dept · Posted 7 days ago
Remove individuals from the organization who do not align with Alkami long-term goals, and are creating obstacles to be successful. Do not allow key leaders to prioritize politics over client outcomes. Prioritize reduction of tech debt and create a center of excellence of tools.
Review from Operations Dept · Posted 11 days ago
Why do you feel undervalued and what would make you feel better about your compensation?
Higher 401k match, being eligible for a bonus, higher pay
Review from Customer Success Dept · Posted 5 days ago
Compensation over the lat 2 years have been very slight at best. Nothing else changes to make it better.
Review from Customer Success Dept · Posted 5 days ago
Raises here have been horrible for a few years, even with good reviews. Pay is not keeping up with inflation.
Review from Operations Dept · Posted 6 days ago
I go above and beyond for my team, my company and the customers, but I do not feel like I am being compensated fairly.
Review from Engineering Dept · Posted 10 days ago
Compensation is not great compare to similar industry. Also compensation has to take consideration for the location. Some states are very expensive and their tax rates or very high compare to other states
Review from Engineering Dept · Posted 12 days ago
What do your coworkers need to improve and how could you work together better?
I think my co-workers are fine. I just dont feel like the dynamic of the team I'm on is right for me. I've been on teams where interacting with the team felt natural and fun, but this team I'm on now has no life to them.
Review from Engineering Dept · Posted 11 days ago
The increased workload has stressed the teams, making inter-team conflict.
Review from Customer Success Dept · Posted 13 days ago
Several people at Alkami are difficult to work with, especially on the SRE and Network Engineering teams, including the manager. Some people, such as the manager, are overly aggressive and pushy, creating a toxic work atmosphere and culture.
Review from IT Dept · Posted 13 days ago
Communication. Accountability. Knowledge of roles. Resistance to speak to customers
Review from Sales Dept · Posted 13 days ago
Everyone is overwhelmed/overworked and it feels like there is tension between teams. Everyone is walking on eggshells.
Review from Finance Dept · Posted 14 days ago
What needs to change to make the company culture better?
The accountability at the VP and manager level is terrible. I see it play out daily. There are too many initiatives rolled out regularly. Rather than focusing on a few things we have 65 initiatives that can and do change throughout the year. It's hard to follow. The India office is a distraction.
Review from Engineering Dept · Posted 6 days ago
Everything. The company is in a cycle of constantly trying to improve while only getting worse.
Review from Customer Success Dept · Posted 13 days ago
Integrate acquisitions and focus on growth and innovation in products, not just growth of the bottom line
Review from Engineering Dept
Focus on building great products
Review from Engineering Dept
I have no input at this time
Review from IT Dept
What would you improve about your company's interview process?
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What's going wrong and how can it be improved?
we do not have enough people in certain spots, and our leadership team is not successful in fixing identified problems
Review from Customer Success Dept · Posted 6 days ago
Hard to use/configure Product and under-resourced customer support staff (account opening product)
Review from Customer Success Dept · Posted 6 days ago
The engineering team is a disaster and I do not believe in the leadership team all the way up to the CTO. Product and Engineering work against each other.
Review from Engineering Dept · Posted 6 days ago
Company is dropping the ball on acquired companies, and not leveraging them. The company is spreading itself thinner, and trying to move faster without shoring up it's foundation.
Review from Engineering Dept · Posted 7 days ago
Communication is siloed and very clear problems remain unaddressed
Review from Customer Success Dept · Posted 7 days ago
What would you most like to see improved at your company?
Job evaluations and adjustments every 6 months rather than every 12.
Review from Engineering Dept