AMC Theaters Employee Reviews
Out of 310 AMC Theaters employee reviews, 65% were positive. The remaining 35% were constructive reviews with the goal of helping AMC Theaters improve their work culture. The Sales team, with 67% positive reviews, reports the best experience at AMC Theaters compared to all other departments at the company. The Operations team offered the most constructive feedback, with 75% of that department's reviews constructive in nature.
Briefly describe your overall experience at your company
What do you like best about the leadership team?
Some of them are nice, but the ones who arent will ruin your life
Smart, hard working and very decisive comes to positive decisions! Friendly and professional and exceptional day in and day out!
Review from Product Dept
They are very easygoing and fun. They always make sure we are still treated fairly and with respect.
They are very kind and open to anything
They care about us professionally and personally.
What does the leadership team need to get better at?
Listening to employees, making sure they have what is needed to get the jobs done, weeding out the bad employees and recognizing the good ones. Create a positive work experience. Dont micromanage and lose focus of the wider picture. Stop rewarding bad behavior.
Caring more for their employees that have given 15 years, worked on holidays, late nights, been on call, all for minimum wage. Then just push that loyal employee to the side when they ask for help with filing for medical time off after a recent hospitalization- that they were made aware
Helping people when they ask for help
Management-wise: They choose to not communicate with each other. When there is a concern, they hide behind the corner.
Everything, they're all high schoolers
What is the best part about your compensation package?
Everything that is provided there
The free tickets of course
Review from Customer Success Dept
Free movies and half off on concession items
I like getting paid bi-weekly.
Review from Customer Success Dept
free tickets to see new movies
Why do you feel undervalued and what would make you feel better about your compensation?
some employees did not pull their share of doing work and managers never said anything to them so work would just repeatedly fall on a you get employees.
Review from Sales Dept
Minimum wage is not thecway to keep valuable employees. Pay a solid working wage and keep great people.
I don't understand how someone can work for a company for 15 years and never have a raise, be paid minimum wage- up until I recently took on a crew lead position, my pay increased more than minimum wage for the very first time in almost 15 years!!
Higher wages less labor hours
Dont feel payed enough for all I do
What are some of the best things about your team?
A true community than most but also has faults
Cooperative, supportive, hardworking and confident
Only the crew members treat everyone like a family
There is some good people who really help you out.
Review from Customer Success Dept
They are fun and great people. Even if they aren't crew leaders they will still take initiative and work hard.
What do your coworkers need to improve and how could you work together better?
being mature and professional in the workplace.
Review from Sales Dept
Have meetings. Have shift huddles. Pay attention to what the emoyees are saying and doing
Management skills cleaning video and crew at leaders need improve on their leadership
They need to be trained properly and know everything they need to know and show respect to their elders
Review from Sales Dept
Actually communicate with each other and get off your phones.
What is most positive about the culture and environment at your company?
Accomodative,supportive,not selective ,impressive and protected
The people i work with are awesome. They really seem to care about you and your well being. They want you to love working.
Review from Customer Success Dept
Everyone seems to really enjoy working here!
We like to keep people motivated
the employees and the customers
What needs to change to make the company culture better?
We need a GM that will come in here and work with the ones who wants to prove this building and let's take these red shirts back and retrain or put somebody in their place that needs to know their job and it's going to do their job and not just come in here act like it's a playground for kids to pla
Company standards that protect employees and benefits us as opposed to taking advantage
Review from Operations Dept
Hire real leaders that don't discriminate
more people working with me
Review from Customer Support Dept
TRAINING! management doesn't receive adequate training
Review from Operations Dept
What did you like most about the interview process?
I gained alot of experience
The hiring manager asked very imprtant questions that tells alot about a person.
My GM is no longer here
The interview process was very relaxed. The objective of the interview is to determine if a person is a good fit for AMC and not to make anyone feel bad.
It was smooth and not very nerve racking. Our hiring manager is very friendly and reassuring. Good conversations.
What would you improve about your company's interview process?
Honestly, I have worked there so long I do not really recall my original interview well from 15 years ago. However, I did get "promoted" if you can call it that, when I applied to crew lead, they gave me waaaay more responsibility with a very little pay increase.
The interview process is pretty easy
Review from Operations Dept
What makes you most happy at work?
Conducive environment, security and payment
coworkers that are realistic, professional, and do their job
Review from Sales Dept
Making the guests happy, helping coworkers have a good day, keeping expectations high
Working with people that enjoy coming to work!
The guests make me the most happy. When I work to make an outing to the movies an enjoyable experience, and the guest compliments me, I feel I have accomplished something worthwhile.
What's going wrong and how can it be improved?
If you treat your employees well, and value them, they will make your company run more smoothly. If you treat your employees like crap, as they did to me, again I worked for them for 15 years, then your company will not do well overall.
Everything lack of supplies to offer customers
Hire a new staff and upgrade the theater
The management staff is a complete joke. They sit in their office and watch the employees through the cameras. Then they critique us on minor things that they could have done themselves.
Review from Sales Dept
They can start enforcing the "no tolerance policy" on sexual harassment. But also the managers can start acting like managers and not teenagers running around making sure their friends are happy and getting what they want.
Review from Product Dept
What do you like best about your company?
friendly and understanding about medical issues
What would you most like to see improved at your company?
costumer service and employee attitudes