American Family Insurance Customer Support Department Culture Breakdown | Comparably
Comparably
American Family Insurance Claimed Company
American Family Insurance has given its customers peace of mind by making their insurance experience easy and convenient. read more
EMPLOYEE
PARTICIPANTS
155
TOTAL
RATINGS
1525
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American Family Insurance Customer Support Department Culture Breakdown

On Comparably 6 employees in American Family Insurance's Customer Support department have rated their company’s overall culture grade a D contributing a total of 73 ratings. Most employees in Customer Support department have a minimum of Over 10 Years of work experience and have worked at American Family Insurance for 1 to 2 Years. Customer Support employees rate the categories Manager, Leadership, and CEO Rating the highest while rating eNPS, Meetings, and Happiness the lowest.

Based on users who have contributed to ratings on Comparably the Customer Support department consists of 41% men and 59% women.

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Results from 6 Employees in Customer Support, All Genders, All Ethnicities and All Yrs. Experience

Manager

Top 5% This score puts American Family Insurance in the Top 5% of similar sized companies on Comparably
A+
90 / 100

Manager Score at American Family Insurance is rated an A+ by 4 employees.

Leadership

Top 10% This score puts American Family Insurance in the Top 10% of similar sized companies on Comparably
A
78 / 100

Leadership Score at American Family Insurance is rated an A by 6 employees.

CEO Rating

Top 25% This score puts American Family Insurance in the Top 25% of similar sized companies on Comparably
B
73 / 100

CEO Rating at American Family Insurance is rated a B by 4 employees.

Executive Team

Bottom 30% This score puts American Family Insurance in the Bottom 30% of similar sized companies on Comparably
C-
59 / 100

Executive Team Score at American Family Insurance is rated a C- by 6 employees.

Team

Bottom 15% This score puts American Family Insurance in the Bottom 15% of similar sized companies on Comparably
D
58 / 100

Team Score at American Family Insurance is rated a D by 4 employees.

Work Culture

Bottom 15% This score puts American Family Insurance in the Bottom 15% of similar sized companies on Comparably
D
56 / 100

Work Culture Score at American Family Insurance is rated a D by 6 employees.

Outlook

Bottom 15% This score puts American Family Insurance in the Bottom 15% of similar sized companies on Comparably
D
54 / 100

Outlook Score at American Family Insurance is rated a D by 3 employees.

Gender

Bottom 10% This score puts American Family Insurance in the Bottom 10% of similar sized companies on Comparably
D-
49 / 100

Gender Score at American Family Insurance is rated a D- by 4 employees.

Retention

Bottom 5% This score puts American Family Insurance in the Bottom 5% of similar sized companies on Comparably
F
47 / 100

Retention Score at American Family Insurance is rated a F by 6 employees.

Environment

Bottom 5% This score puts American Family Insurance in the Bottom 5% of similar sized companies on Comparably
F
43 / 100

Environment Score at American Family Insurance is rated a F by 3 employees.

Compensation

Bottom 5% This score puts American Family Insurance in the Bottom 5% of similar sized companies on Comparably
F
35 / 100

Compensation Score at American Family Insurance is rated a F by 4 employees.

Perks And Benefits

Bottom 5% This score puts American Family Insurance in the Bottom 5% of similar sized companies on Comparably
F
33 / 100

Perks And Benefits Score at American Family Insurance is rated a F by 4 employees.

Happiness

Bottom 5% This score puts American Family Insurance in the Bottom 5% of similar sized companies on Comparably
F
25 / 100

Happiness Score at American Family Insurance is rated a F by 5 employees.

Meetings

Bottom 5% This score puts American Family Insurance in the Bottom 5% of similar sized companies on Comparably
F
10 / 100

Meetings Score at American Family Insurance is rated a F by 3 employees.

eNPS

Bottom 5% This score puts American Family Insurance in the Bottom 5% of similar sized companies on Comparably
F
-67

eNPS at American Family Insurance is rated a F by 3 employees.

Professional Development

N/A

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Office Culture

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Diversity

N/A

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