American Family Insurance Outlook Employee Reviews | Comparably
American Family Insurance has given its customers peace of mind by making their insurance experience easy and convenient. read more
EMPLOYEE
PARTICIPANTS
154
TOTAL
RATINGS
1498
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American Family Insurance Outlook Employee Reviews

What makes you most happy at work?

Setting my own schedule and interacting with customers

There is always room to grow.

Organizing and understanding my workload.

That I am good at my job and am supported

My co-workers are the best part.

Review from Operations Dept

getting to leave at the end of the day

Working on things that matter.

Variety in the work and meaningful work.

the timelines and the project i work

friendly faces and relaxed environnement

It's not like a job but something fun to look forward to

Review from Operations Dept

Making customers happy they chose to trust us with their insurance needs.

What's going wrong and how can it be improved?

Insurance is a commodity. Name brands don't really matter. Figure out how to grow & capture more customers before your agency model sinks the ship.

Leadership has poorly managed changes and communication. Poor leaders escalate to verbal abuse and play favorites. Upper level leadership does not address mid-level manager problems.

Review from Operations Dept

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What would you most like to see improved at your company?

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Review Sentiment at American Family Insurance

71
71%
29
29%

About American Family Insurance's Outlook

C
67/100

Where This Score Ranks American Family Insurance's Outlook

BOTTOM
45%

In the Bottom 45% of 1226 similar size companies on Comparably

?

Not enough ratings to compare against companies in Madison, WI

3rd

3rd place versus 5 competitors rated on Comparably

American Family Insurance's Outlook is scored a C by 257 employee ratings based upon answers to questions such as “How confident are you about the future success of your company?” American Family Insurance's Outlook score helps to boost their overall culture score, due partly to the fact that the Sales department’s positive scores help Outlook to be one of American Family Insurance's stronger culture attributes. Use the filters below to understand American Family Insurance employee perspectives by Department, Gender, Ethnicity, and Experience. Last updated a month ago.

Rate Outlook the Highest

  • Experience - Entry Level
    +30%
  • Experience - 1 to 3 Years
    +19%
  • Tenure - 1 to 2 Years
    +18%

Rate Outlook the Lowest

  • Department - Admin
    -15%
  • Department - Customer Support
    -13%
  • Department - Engineering
    -9%

How American Family Insurance's Outlook Score is Calculated

FILTER RATINGS BY

Results from 141 Employees in All Departments, All Genders, All Ethnicities and All Yrs. Experience Experience

70
out of 100
How confident are you about the future success of your company?
AnswerPercent
Fantastic17%
Good54%
Neutral24%
Bad5%
Terrible0%
How do your customers perceive your company?
AnswerPercent
Yes59%
No41%
Are you typically excited about going to work each day?
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Rate your company