They genuinely care about the mission of the AHA.
Direct supervisor sees the garbage that upper-management foists on it's "little people" and rolls with it. She get it and trys not to dump on her people.
Authentic leadership truly invested in my development
They have the best interests of our team top of mind.
The quickness of response. The help provided.
Stop allowing upper management to get away with things because of the revenue they bring in.