American Medical Response Culture | Comparably
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The team at AMR has a single mission of caring for the world at a moment’s notice. We are caregivers, first and foremost and we will be there when you need us. And we will always treat our patients, customers and teams with respect. read more
EMPLOYEE
PARTICIPANTS
110
TOTAL
RATINGS
1067

American Medical Response Company Culture

American Medical Response Culture

This score is derived from employee ratings & reviews
2.2/5
American Medical Response's Overall Culture is rated F

Top Rated Culture Dimensions

American Medical Response CEO

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
Edward Van Horne American Medical Response's CEO
Edward Van Horne
51 /100

Diversity at American Medical Response

Bottom 5%Bottom 5% of Similar Size Companies on Comparably
F

Diverse employees at American Medical Response have rated Manager, Leadership, and CEO Rating as the highest categories they have scored

Women at American Medical Response

Bottom 15%Bottom 15% of Similar Size Companies on Comparably
D

Women at American Medical Response have rated Team, Environment, and Work Culture as the highest categories they have scored

American Medical Response eNPS

Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"
Bottom 10%Bottom 10% of Similar Size Companies on Comparably

Recommend to a Friend?

-48

American Medical Response employees are -48% more likely to recommend American Medical Response as a great place to work

21%Promoters
10%Passives
69%Detractors

Working at American Medical Response

Working at American Medical Response is rated below average by 110 employees, across various culture dimensions. American Medical Response employees rate Office Culture highest among all categories, and think that Compensation and Perks And Benefits have the most room for improvement, putting American Medical Response’s culture in the Bottom 5% compared to similar sized companies on Comparably and in the Bottom 10% compared to other companies in Denver. See below in detail how working at American Medical Response was rated by employees.

Overall Company Culture at American Medical Response

F

Overall Company Culture at American Medical Response is rated F

Last updated 2 months ago

Bottom
5%

American Medical Response ranks in the Bottom 5% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score

Overall Company Culture Score by Department

This graph details how each department scores their Overall Company Culture

Results from 110 Employees

View Results
0
20
40
60
80
100
Customer Support
68
Customer Support68
Operations
46
Operations46

American Medical Response Employee Reviews

Out of 121 American Medical Response employee reviews, 53% were positive. The remaining 47% were constructive reviews with the goal of helping American Medical Response improve their work culture.

53%
47%
Positive Reviews53%
Constructive Feedback47%

Positive Reviews From American Medical Response Employees

  • What is most positive about the culture and environment at your company?
    My coworkers are nice thank you
  • What is most positive about the culture and environment at your company?
    Everyone is friendly and empathetic to what each other goes through in the job and in life outside of the job. This job can be tough and family and friends don't always understand.
  • What do you like best about your company?
    I have the freedom during my shift to relax and run my calls. (As long as my wheels roll on time)

Constructive Feedback From American Medical Response Employees

  • What's going wrong and how can it be improved?
    Honest assessment from KKR leadership outside of GMR leadership to assess culture of regional leadership . They will find out that their VPs and Regional Directors are actual frauds. They expect to have lower management actually drive direction.
  • What's going wrong and how can it be improved?
    Tired and overworked medics and emts do poor pt care
  • What does the leadership team need to get better at?
    My Field Training Officer (FTO) was openly discriminatory, creating a hostile learning environment instead of helping me develop the skills I needed. Instead of addressing the issue, management ignored it—just like they ignore most concerns unless they benefit the

American Medical Response Company Information

American Medical Response Company Overview

The team at AMR has a single mission of caring for the world at a moment’s notice. We are caregivers, first and foremost and we will be there when you need us. And we will always treat our patients, customers and teams with respect.

American Medical Response Mission, Vision & Values

American Medical Response Mission Statement

Providing care to the world at a moment's notice.

American Medical Response Vision Statement

AMR Values and Promises Patient Focused We will treat our patients like members of our own families. We will provide for our patients’ needs, safety and comfort. We will communicate clearly with our patients and their loved ones. We will continue to learn new skills to improve patient care. We will respect the dignity of each patient. Customer Centered We will listen to and communicate with our customers. We will know our customers and anticipate their needs. We will be professional, reliable and innovative. We will respect our customers’ time and financial resources as well as our own. We will earn our customers’ trust by fulfilling our promises. Caregiver Inspired We will be empowered to make a difference in the world. We will celebrate our successes and grow from our failures. We will value open communication and diverse perspectives. We will invest in the people and tools that improve our effectiveness. We will honor and respect each other in our shared quest to live by our values.

American Medical Response Values

  • Patient Focused
  • Customer Centered
  • Caregiver Inspired
Headquarter6363 S Fiddlers Green Cir Ste 1400
Greenwood Village, CO 80111-5024
United States of America
Websitewww.amr.net
Tel303-495-1200
Company StatusPrivate

American Medical Response Competitors

American Medical Response competitors include Acadian Ambulance. American Medical Response ranks 2nd in Overall Culture Score on Comparably vs its competitors. See below how American Medical Response compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

  1. #1
    Acadian Ambulance's Logo
    Acadian Ambulance
    3.2/5
  2. #2
    American Medical Response's Logo
    American Medical Response
    2.2/5
  • Culture Video

American Medical Response Employees

110 employees at American Medical Response have reviewed American Medical Response across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 2 months ago.

Overall, the 110 American Medical Response employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.

Employees at American Medical Response are mostly dissatisfied with their total compensation at American Medical Response, which includes a combination of pay, stock and equity, and benefits.

Overall, employees at American Medical Response are not very pleased with their team. 110 Participants grade the quality of their coworkers a D. Less than half believe the meetings at American Medical Response are effective, and the majority look forward to interacting with their coworkers.

The majority of employees at American Medical Response believe the environment at American Medical Response is negative. Most Participants believe the pace of work at American Medical Response is extremely fast. About 11% of the employees at American Medical Response work 8 hours or less, while 54% of them have an extremely long day - longer than twelve hours.

Overall, the employees at American Medical Response are dissatisfied, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

A Day in the Life
A Day in the Life
American Medical Response employees generally work 11.7 hrs a day
Work Hours
A Day in the Life
Employees at American Medical Response report the work pace is extremely fast
Work Pace
A Day in the Life
73% of American Medical Response employees look forward to interacting with their team every day
Coworkers
A Day in the Life
American Medical Response employees never get valuable feedback on how to improve at work
Feedback
A Day in the Life
57% of American Medical Response employees call their work environment negative
Environment

Joining American Medical Response - Employee Onboarding

The prevailing opinion from employees about joining American Medical Response is that the company was very prepared on their first day. American Medical Response employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.

American Medical Response KPIs and OKRs

At American Medical Response 100% of employees think their department KPIs and OKRs are clear. Employees’ understanding of American Medical Response's KPIs and OKRs is essential for its success. Out of 4 American Medical Response employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 2 have said yes.

AnswerPercent
Yes50%
No50%
Are your company's goals clear, and are you invested in them?
AnswerPercent
Yes100%
No0%
Are the KPIs/OKRs for your department clear?

American Medical Response CEO & Leadership

American Medical Response CEO - Edward Van Horne

Edward Van Horne American Medical Response's CEO
51 /100

Edward’s approval rate is lower compared to CEOs at similar sized companies, putting Edward in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 10% compared to CEOs of all other companies in Denver. Edward Van Horne’s employees rank American Medical Response in the Bottom 45% for Office Culture, in the Bottom 25% for Manager, and in the Bottom 20% for Team. Van Horne is generally unpopular with American Medical Response employees, but ranks especially low with employees with 3 to 6 Years experience, and by employees in the Operations department and Female employees. However, Male employees have a slightly more favorable view of the CEO. When compared to American Medical Response’s competitors, Edward Van Horne ranks below Acadian Ambulance CEO Max Gorin.

American Medical Response Leadership

The American Medical Response Executive Team is rated a “F” and led by CEO Edward Van Horne, Public Safety Telecommunicator, CTO Amy Neebling, and Executive Vice President Rich Bartus

  • Edward Van Horne  CEO / President

    Edward Van Horne CEO / President

    Edward Van Horne serves as the CEO / President of American Medical Response.

  • Amy Neebling Public Safety Telecommunicator, CTO

    Amy Neebling serves as the Public Safety Telecommunicator, CTO of American Medical Response. Amy started at American... read more

  • Rich Bartus Executive Vice President

    Rich Bartus serves as the Executive Vice President of American Medical Response. Rich started at American Medical... read more

  • Steven Dralle Vice President Operations-Texas

    Steven Dralle serves as the Vice President Operations-Texas of American Medical Response. Steven started at American... read more

  • Tracy Thomas Vice President Operations

    Tracy Thomas serves as the Vice President Operations of American Medical Response.

  • Erik Rohde Vice President - Operations

    Erik Rohde serves as the Vice President - Operations of American Medical Response. Erik started at American Medical... read more

  • Lisa Chalmers Vice President Finance

    Lisa Chalmers serves as the Vice President Finance of American Medical Response. Lisa started at American Medical... read more

  • Namon Huddleston Vice President of Operations

    Namon Huddleston serves as the Vice President of Operations of American Medical Response. Namon started at American... read more

  • Fred DellaValle vice president

    Fred DellaValle serves as the vice president of American Medical Response.

American Medical Response Salaries

How much does American Medical Response pay?

How much do people at American Medical Response get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at American Medical Response is $115,543, or $55 per hour, while the estimated median salary is $106,709, or $51 per hour.

At American Medical Response, the highest paid job is a Director of Engineering at $355,376 annually and the lowest is a Receptionist at $38,048 annually. Average American Medical Response salaries by department include: Business Development at $191,247, Marketing at $106,897, Legal at $204,521, and Design at $114,862. Half of American Medical Response salaries are above $106,709.

55 employees at American Medical Response rank their Compensation in the Bottom 5% of similar sized companies in the US (based on 180 ratings) while 55 employees at American Medical Response rank their Perks And Benefits in the Bottom 5% of similar sized companies in the US (based on 58 ratings).

Last updated months ago.

1st Percentile
$60k
$60k1st Percentile
17th Percentile
$83k
$83k17th Percentile
33rd Percentile
$106k
$106k33rd Percentile
50th Percentile
$186k
$186k50th Percentile
67th Percentile
$268k
$268k67th Percentile
83rd Percentile
$299k
$299k83rd Percentile
100th Percentile
$355k
$355k100th Percentile
$115,543*
Average Compensation
$106,709*
Median Compensation

* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.

American Medical Response Salaries by Department

Explore American Medical Response Salaries

Diversity & Inclusion at American Medical Response

Diverse employees at American Medical Response score the company 42/100 across various culture categories, placing American Medical Response in the Bottom 5% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at American Medical Response across various culture dimensions.

Ranked Culture the Highest

Women 48/100
Department - Operations
Men 44/100
Department - Operations
Diverse Employees 38/100
Department - Operations

Ranked Culture the Lowest

Women N/A/100
Men N/A/100
Diverse Employees N/A/100

American Medical Response Perks & Benefits

Health & Wellness

  • Dental Insurance
  • Vision Insurance
  • Health Insurance
  • Life Insurance

Paid Time Off

  • PTO / Vacation Policy
  • Paid Holidays

Financial Benefits

  • 401K / Retirement Plan

Office Perks

  • Work From Home Policy

American Medical Response PTO

American Medical Response's PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is American Medical Response's most important benefit besides Healthcare when ranked by employees, with 50% of employees saying it is the most important benefit. American Medical Response's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

AnswerPercent
Flex Time0%
Vacation Policy50%
Office Meals0%
401k Contribution50%
Childcare0%
Other than healthcare, which of the following benefits is most important to you?
AnswerPercent
Yes0%
No100%
Does your boss expect you to work when you're on vacation?
AnswerPercent
$2500+/mo0%
$1500 - $2500/mo34%
$1000 -$1500/mo0%
$500 -$1000/mo33%
Less than $500/mo33%
What do you estimate the cash value of your benefits to be? Healthcare, PTO, etc?

American Medical Response Careers

American Medical Response Jobs

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H1B Visa

In 2019, American Medical Response applied for 1 H1B visas. Of the work permits applied for, 100% were approved.

Work Permit Application Outcome

1
Total Applied
  • 100% Granted (1 out of 1)
  • 0% Denied ( out of 1)
  • 0% Withdrawn Application was withdrawn by the employer before approval/rejection ( out of 1)
  • 0% Certified-Withdrawn Application was approved but later withdrawn by employer ( out of 1)

This data was calculated using publicly sourced data from OFLC Performance Data

Let American Medical Response Know You Want To Work There

Frequently Asked Questions regarding American Medical Response

What is American Medical Response address?

American Medical Response location is at 6363 S Fiddlers Green Cir Ste 1400

Who is the CEO of American Medical Response?

American Medical Response CEO is Edward Van Horne, their score by employees is 51

What is American Medical Response eNPS?

The eNPS for American Medical Response is -48

What is the salary for Executive Assistant in American Medical Response?

Executive Assistant average salary in the US is 73k

What are the salaries in the IT in American Medical Response?

The average salaries for IT in American Medical Response is 119k

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