American Express Customer Service Manager Salaries in Baltimore, MD | Comparably
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"American Express is a financial services company that provides credit cards, charge cards, travel and insurance products." read more
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American Express Customer Service Manager Salaries in Baltimore, MD

The average American Express Customer Service Manager in Baltimore, MD earns an estimated $132,828 annually, which includes an estimated base salary of $118,495 with a $14,333 bonus. American Express' Customer Service Manager compensation is $62,533 more than the US average for a Customer Service Manager. Customer Service Manager salaries at American Express in Baltimore, MD can range from $115,000 - $150,000.

In Baltimore, MD, The Customer Support Department at American Express earns $9,317 more on average than the Legal Department.

Last updated 13 days ago.

$15k
$32k
$49k
$65k
$130k
$200k
$258k
$132,828
Average Compensation
$118,495
avg. base
$14,333
avg. bonus

Customer Service Manager Salaries at American Express

In Baltimore, MD, Customer Service Managers earn $219 more than Customer Service Managers.

Customer Service Manager
$133k*
Technical Support
$61k*
$55k
* estimated salary

Compensation at American Express by Department

In Baltimore, MD, The Customer Support Department averages $9,317 more than the Legal Department, and $23,564 less than the Sales Department

Sales
$165,822 Avg. total comp.
+$24k
Customer Support
$142,258 Avg. total comp.
Legal
$132,941 Avg. total comp.
-$9k

Customer Service Manager Compensation by Gender (All Companies)

The average female Customer Service Manager at companies similar size to American Express reported making $64,747, while the average male Customer Service Manager at similar sized companies reported making $93,274.

Customer Service Manager Compensation by Ethnicity (All Companies)

The average Hispanic or Latino Customer Service Manager at companies similar size to American Express reported making $91,726, while the average Native American Customer Service Manager at similar sized companies reported making $59,013.

How Customer Service Managers at American Express Rate Their Compensation

The majority of Customer Service Managers at American Express believe they're compensated fairly. 89% of Customer Service Managers at American Express say they receive annual bonuses, and the vast majority (75%) are satisfied with their benefits. See more compensation ratings at American Express

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