ArcBest Interviews Employee Reviews
What did you like most about the interview process?
It was very easy to interview, people were pleasant, great scheduling.
Review from Operations Dept
There was a good approach of both recorded answers without the pressure of face to face while also meeting face to face to present myself.
Review from Operations Dept
The best part about my interview process was the clarity. When it was scheduled, I was made aware within plenty of time, the date and time of the interview were clearly sent and told to me over the phone. I was made aware prior to the interview of the process and what was expected.
Review from Operations Dept
The involvement of the recruiters.
Review from Operations Dept
Actually took the time to try to get to know me.
I dont like interviews but the people that interviewed me were very nice and positive
Review from Operations Dept
The people conducting the interview were very nice.
Review from Operations Dept
It was easy and not complicated.
The conversations felt authentic and informative, giving me a clear sense of the role, team dynamics, and company culture.
Review from Operations Dept
They make it feel more like a conversation and not so formal and stressful.
Review from Operations Dept
The interviewers made me feel very comfortable and at ease during the interview process.
Review from Operations Dept
The leaders I have interviewed with ask really great questions and make you feel comfortable. They are looking for the best qualified but also culture fits and I think they have a good eye for that.
Review from Operations Dept
Did not use all standardized questions. Asked questions more aligned with the job being applied for.
Review from Operations Dept
Process was smooth and seamless.
Review from Customer Support Dept
I was able to have multiple interviews at the same time so I did not have to return for another interview.
Review from Operations Dept
Communication about the process was very thourogh.
Review from Operations Dept
I felt like my interview was fair and that I was being looked at based on my character and who I truly was instead of my credentials.
Getting to talk directly to people I would work with was helpful.
Review from Marketing Dept
Meeting with multiple people to get a feeling of the company culture and what each day would look like.
It's been 36 years - so I don't quite remember!
What would you improve about your company's interview process?
The HireRight (I believe is what it's called.) Is very difficult to interview with. You are not actually speaking to someone and having conversation with you are staring at yourself in a screen trying to focus and keep your thoughts straight.
Review from Operations Dept
being more open to hirring others regardless of where they used to work for example " other carrier companies "
The time you hear back. I was told when I interviewed I would hear back by the end of the week. I heard back a month later. I've heard familiar instances with other people interviewing.
Review from Operations Dept
More frequent communication and quick decisions
The interview process takes so long. Most of it just waiting for action on the companies end.
Review from IT Dept
Streamline! One interview should be more than sufficient.
I went through three or four interviews before I was hired, which was ridiculous. The recruiting team is working on an overhaul of the hiring process so things should be better in the future.
Review from HR Dept
The hiring process takes months.
Review from Operations Dept
Clear communication, speed, and updates through the process.
Review from Operations Dept
The interview is not the issue. There are many barriers to being hired at ArcBest and communication is poor.
Get rid of the video interviews. Let the managers see all applicants for their position and not leave it up to HR to decide if the manager interviews. I think managers miss out on good people because someone in HR decided not to pass them to the manager.
Review from Finance Dept
The process needs to be shorter
The interviews were wonderful. It was just a very long and drawn out anxiety inducing waiting game. You have no idea if you did okay, if you got the job, when you will hear back from something or anything. Sometimes you don't even find out you didn't get the position until you see the one hired.
Review from Finance Dept
dont take 2 weeks for each of the 4 periods of processing needed to be hired. That shows no level of urgency for interviewing people
Review from Finance Dept
Our interview and onboarding process is way too slow.
Review from Finance Dept
It was just a very lengthy process. Condensing to 1 day would be nice rather than several different rounds.
Review from Business Development Dept
You have to go thru way too many interviews to get hired
Review from Operations Dept