ArcBest Leadership Employee Reviews | Comparably
ArcBest Claimed Company
ArcBest® is a multibillion-dollar integrated logistics company, delivering smart, scalable solutions tailored to customer supply chain needs. Founded over 100 years ago as a local freight hauler, we’ve grown into a global logistics leader with 14,000 employees across 250 locations. Our technology, expertise and full suite of shipping and logistics services support businesses of all sizes, from small operations to some of the nation’s largest enterprises. We help customers overcome logistics challenges with solutions that are flexible, reliable and built around their goals. Your security matters to us. All job opportunities posted on careers.arcb.com are legitimate. We will never request payment or personal financial information at any point in the hiring process. When in doubt, verify a job posting’s legitimacy through our careers site at careers.arcb.com or by contacting us at (479)785-8717. ArcBest and its family of companies are not responsible for fraudulent job postings, offers, read more
EMPLOYEE
PARTICIPANTS
869
TOTAL
RATINGS
14109
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ArcBest Leadership Employee Reviews

What do you like best about the leadership team?

I think they execute well.

Posted a month ago

Trust, Support and Development. Clear communication.

Review from Customer Success Dept

Leadership team has always backed our core values

Take time working to pick the best party for applicable position

Review from Business Development Dept

The leadership team has set goals that will keep this company relevant well into the future.

Review from Legal Dept

They represent the core values of our company

Review from Legal Dept

Leadership is always there to listen, even if they can't fix the problem.

Review from Legal Dept

They are approachable and knowledgeable

Review from Legal Dept

The willingness to teach or guiding me in the right direction. Providing feedback when needed.

Review from Operations Dept

I value the leadership team’s transparency, support, and strategic clarity. Their open communication, guidance, and empowerment create a culture of trust where I feel both challenged and supporte

Review from Operations Dept

They are laid back and flexible and tend to let us do whatever works best for us.

Easy and flexible to work with. No finger pointing, saying you did that wrong, it's more of a learning experience, and saying, this is how we should do this.

Review from Operations Dept

Always available when i need them.

Openess to grow in company

Concerned about employees, great knowledge, honesty

They listen to the employees and engage with them on a regular basis. They welcome feedback and have a good open door policy.

The leadership does a great job of communicating with their departments and teams when there is company news.

Review from Marketing Dept

The leadership team listens to employees, is knowledgeable about the business and strives for excellence every day!

I like the approachability of the ArcBest leadership team. I feel comfortable knocking on the door of any of our executive leaders.

Review from Marketing Dept

I believe in our leadership team and trust them to make the best decisions on behalf of the employees.

What does the leadership team need to get better at?

They need to get better with communications within the team

Review from Customer Support Dept

Being personable, dive into your people. Eliminate the bias.

Compensating other employees for their time and effort

Review from Finance Dept

Communication, more hands on, not be so laid back, pay attention to what is going on around them

There is no communication. Even when they try, they fail

Review from Customer Support Dept
TOP
5%

Leadership Scores are rated in the Top 5% of similar size companies on Comparably

Rated ArcBest Leadership the Highest

  • Department - Marketing
    +5%
  • Department - Business Development
    +5%
  • Department - Communications
    +5%

Rated ArcBest Leadership the Lowest

  • Tenure - 2 to 5 Years
    -17%
  • Department - IT
    -8%
  • Department - Customer Support
    -4%
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