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ArcBest Claimed Company
ArcBest® is a multibillion-dollar integrated logistics company, delivering smart, scalable solutions tailored to customer supply chain needs. Founded over 100 years ago as a local freight hauler, we’ve grown into a global logistics leader with 14,000 employees across 250 locations. Our technology, expertise and full suite of shipping and logistics services support businesses of all sizes, from small operations to some of the nation’s largest enterprises. We help customers overcome logistics challenges with solutions that are flexible, reliable and built around their goals.
Your security matters to us. All job opportunities posted on careers.arcb.com are legitimate. We will never request payment or personal financial information at any point in the hiring process. When in doubt, verify a job posting’s legitimacy through our careers site at careers.arcb.com or by contacting us at (479)785-8717. ArcBest and its family of companies are not responsible for fraudulent job postings, offers, read more
ArcBest Company Culture
ArcBest Culture
This score is derived from employee ratings & reviewsChoice Employer
A+
4.8/5
ArcBest CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Seth Runser
92 /100
See More
Diversity at ArcBest
Top 5%Top 5% of Similar Size Companies on Comparably
A+
Diverse employees at ArcBest have rated CEO Rating, Perks And Benefits, and Team as the highest categories they have scored
Women at ArcBest
Top 5%Top 5% of Similar Size Companies on Comparably
A+
Women at ArcBest have rated CEO Rating, Team, and Perks And Benefits as the highest categories they have scored
ArcBest eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 5%Top 5% of Similar Size Companies on Comparably
Recommend to a Friend?
70
ArcBest employees are 70% more likely to recommend ArcBest as a great place to work
| 77% | Promoters |
|---|---|
| 16% | Passives |
| 7% | Detractors |
Working at ArcBest
Working at ArcBest is rated highly by 850 employees, across various culture dimensions. ArcBest employees are most satisfied about CEO Rating, Compensation, and Environment categories, putting ArcBest’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 5% compared to other companies in Fort Smith, AR. See below in detail how working at ArcBest was rated by employees.
Overall Company Culture at ArcBest
A+
Overall Company Culture at ArcBest is rated A+
Last updated 24 days ago
Top
5%
ArcBest ranks in the Top 5% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
ArcBest Employee Reviews
Out of 2410 ArcBest employee reviews, 97% were positive. The remaining 3% were constructive reviews with the goal of helping ArcBest improve their work culture.
| Positive Reviews | 97% |
|---|---|
| Constructive Feedback | 3% |
Positive Reviews From ArcBest Employees
- What makes you most happy at work?That I have a job (Career) that I enjoy and work towards making myself even better as a Supervisor.
- What makes you most happy at work?What makes me most happy at work is getting to come to work every day with the best team and knowing that they are there to assist when needed and that also include leadership.
- What is the best part about your compensation package?The best part about my compensation package is able to earn the bonuses but it would be better if it's a yearly because quarterly is not so much in my favor.
Constructive Feedback From ArcBest Employees
- Why do you feel undervalued and what would make you feel better about your compensation?Raises are not based on individual efforts, and are usually flat across the department. There is no advantage to owning stock as there is no ESO for the majority of salaried employees. Meaning that they have no interest in owning stock because they must invest in it at market value.
- What's going wrong and how can it be improved?Poor communication and we fall through on promises that we make.
- What would you improve about your company's interview process?The HireRight (I believe is what it's called.) Is very difficult to interview with. You are not actually speaking to someone and having conversation with you are staring at yourself in a screen trying to focus and keep your thoughts straight.
ArcBest Company Information
ArcBest Company Overview
ArcBest® is a multibillion-dollar integrated logistics company, delivering smart, scalable solutions tailored to customer supply chain needs. Founded over 100 years ago as a local freight hauler, we’ve grown into a global logistics leader with 14,000 employees across 250 locations. Our technology, expertise and full suite of shipping and logistics services support businesses of all sizes, from small operations to some of the nation’s largest enterprises. We help customers overcome logistics challenges with solutions that are flexible, reliable and built around their goals. Your security matters to us. All job opportunities posted on careers.arcb.com are legitimate. We will never request payment or personal financial information at any point in the hiring process. When in doubt, verify a job posting’s legitimacy through our careers site at careers.arcb.com or by contacting us at (479)785-8717. ArcBest and its family of companies are not responsible for fraudulent job postings, offers,
ArcBest was founded in 1923 and its current CEO is Seth Runser. Since its inception 103 years ago, ArcBest has grown to 14000 employees.
ArcBest Mission, Vision & Values
ArcBest Mission Statement
Our mission is to connect and positively impact the world through solving logistics challenges.
ArcBest Vision Statement
We’ll Find a Way — is a testament of what our customers say about us. Our customers tell us that we say “yes” more often; we’re the kind of company that partners with them to problem-solve and make things happen. In short, we do the hard things well. We’ll Find a Way — has some grit to it; it speaks to the can-do attitude and relentless will of our people to get things done. It represents the heart and soul of ArcBest®. When others say, “We can’t,” ArcBest finds a way.
ArcBest Values
- Creativity
- Integrity
- Collaboration
- Growth
- Excellence
- Wellness
Sustainability and Corporate Social Responsibility at ArcBest
See how ArcBest is moving forward in our commitment to making the world a better, safer place to live in our ESG Report: https://arcb.com/investor-relations/corporate-responsibility
ArcBest’s reach spans beyond our industry. Because of our large footprint, we make it our responsibility to serve our communities, invest in education and support our people and the causes they care about. We’re deeply focused on nurturing a culture grounded in our mission to connect and positively impact the world, and that reflects our core values of Creativity, Integrity, Collaboration, Growth, Excellence and Wellness.
To help guide our actions, we provide resources and support across three philanthropic pillars — Community, Education and People. Read more about our pillars here: https://arcb.com/investor-relations/philanthropy
| Headquarter | 8401 McClure Drive Fort Smith, AR 72916 United States of America |
|---|---|
| Website | arcb.com/ |
| Founding Date | 1923 |
| Tel | 479-785-6000 |
| Company Status | Public |
| Stock | ARCB |
| Jobs | arcb.com/careers/arcbest |
| Social Sites |
ArcBest Competitors
ArcBest competitors include XPO, J.B. Hunt Transport, Inc., Old Dominion Freight Line, and C.H. Robinson. ArcBest ranks 1st in Overall Culture Score on Comparably vs its competitors. See below how ArcBest compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
EX Leaders hosting a 100th-year celebration for employees
ArcBest Employees
ArcBest has 14000 employees. 850 employees at ArcBest have reviewed ArcBest across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was 24 days ago.
Overall, the 850 ArcBest employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at ArcBest are extremely happy with their total compensation at ArcBest, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at ArcBest are extremely happy with their team. 850 Participants grade the quality of their coworkers an A+. The majority believe the meetings at ArcBest are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at ArcBest believe the environment at ArcBest is positive. Most Participants believe the pace of work at ArcBest is comfortably fast. About 74% of the employees at ArcBest work 8 hours or less, while 1% of them have an extremely long day - longer than twelve hours.
Overall, the employees at ArcBest are extremely happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
ArcBest employees generally work 8.5 hrs a day
Work Hours
A Day in the Life
Employees at ArcBest report the work pace is comfortably fast
Work Pace
A Day in the Life
On a typical day, employees at ArcBest have 2 meetings
Meetings
A Day in the Life
96% of ArcBest employees look forward to interacting with their team every day
Coworkers
A Day in the Life
ArcBest employees most often take 15-20 paid vacation and sick days each year
Perks & Benefits
A Day in the Life
50% of ArcBest employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
ArcBest employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
94% of ArcBest employees call their work environment positive
Environment
Joining ArcBest - Employee Onboarding
The prevailing opinion from employees about joining ArcBest is that the company was prepared on their first day. ArcBest employees concluded that their overall onboarding experience was positive. 78% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
ArcBest KPIs and OKRs
At ArcBest 38% of employees think their department KPIs and OKRs are clear. Employees’ understanding of ArcBest's KPIs and OKRs is essential for its success. Out of 18 ArcBest employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 15 have said yes.
Are your company's goals clear, and are you invested in them?
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ArcBest CEO & Leadership
92 /100
ArcBest CEO Awards and Recognitions
ArcBest’s CEO Seth Runser started in this role in 2026. Seth’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Fort Smith, AR. With a high CEO score, Seth Runser has won the Best CEOs for Women in 2023. ArcBest’s CEO is highly regarded especially by African American/Black employees, Asian or Pacific Islander employees, and employees in the Marketing department. However, employees in the IT department, employees in the Customer Support department, and employees with Entry Level experience have a less favorable view of the CEO and believe there is room for improvement. Compared to ArcBest’s competitors, Seth Runser ranks right above XPO CEO Mario Harik. Under Runser’s leadership, ArcBest employee respondents are most happy about their Compensation and the company’s Environment. Professional Development and Office Culture are two areas, according to respondents, where ArcBest could stand to see real improvement.
ArcBest Leadership
The ArcBest Executive Team is rated an “A+” and led by CEO Seth Runser, Chief Legal Officer and Corporate Secretary J. Brent Hagy, and Chief Innovation Officer Dennis L. Anderson II
Seth Runser CEO / President
Seth Runser is President and Chief Executive Officer of ArcBest® and serves on the company’s Board of Directors. With... read more
J. Brent Hagy Chief Legal Officer and Corporate Secretary
J. Brent Hagy is the Chief Legal Officer and Corporate Secretary at ArcBest®, leading the company’s legal strategy and... read more
Dennis L. Anderson II Chief Innovation Officer
Dennis L. Anderson II is the Chief Innovation Officer at ArcBest®. With over 20 years of experience in logistics, Dennis... read more
Erin K. Gattis Chief Human Resources Officer
Erin Gattis is the Chief Human Resources Officer of ArcBest®. With over 20 years of experience, she is leading the way... read more
Matt Godfrey President, ABF Freight
Matt Godfrey is president of ABF Freight®, an ArcBest® company and one of the nation’s largest, most trusted... read more
Matt Beasley Chief Financial Officer
Matt Beasley holds the position of Chief Financial Officer at ArcBest®. Bringing over two decades of public company... read more
ArcBest Salaries
How much does ArcBest pay?
How much do people at ArcBest get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at ArcBest is $62,000, or $29 per hour, while the estimated median salary is $238,022, or $114 per hour.
At ArcBest, the highest paid job is a Business Analyst at $62,000 annually and the lowest is a Business Analyst at $62,000 annually. Average ArcBest salaries by department include: Finance at $62,000, Operations at $62,000, and Marketing at $62,000. Half of ArcBest salaries are above $238,022.
729 employees at ArcBest rank their Compensation in the Top 5% of similar sized companies in the US (based on 2213 ratings) while 721 employees at ArcBest rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 739 ratings).
Salaries contributed from ArcBest employees include job titles like Operations Manager and CS Rep. Comparably data has a total of 3 salary records from ArcBest employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $62k | $62k | 1st Percentile |
20th Percentile $158k | $158k | 20th Percentile |
40th Percentile $236k | $236k | 40th Percentile |
60th Percentile $248k | $248k | 60th Percentile |
80th Percentile $268k | $268k | 80th Percentile |
100th Percentile $299k | $299k | 100th Percentile |
$62,000*
Average Compensation
$238,022*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
ArcBest Salaries by Department
Diversity & Inclusion at ArcBest
Diverse employees at ArcBest score the company 88/100 across various culture categories, placing ArcBest in the Top 5% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at ArcBest across various culture dimensions.
Learn more about our commitment to Diversity, Equity & Inclusion: https://arcb.com/investor-relations/ethics-and-integrity/diversity
Ranked Culture the Highest
Ranked Culture the Lowest
ArcBest Perks & Benefits
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
- Gym Membership / Reimbursement
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
Office Perks
- Work From Home Policy
- Unique Office Space
ArcBest PTO
ArcBest's PTO and Vacation policy typically gives 15-20 days off a year with 78% of employees expected to be work free while out of office. Paid Time Off is ArcBest's most important benefit besides Healthcare when ranked by employees, with 70% of employees saying it is the most important benefit. ArcBest's benefits and PTO Package averages to represent a $1000 -$1500 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
Does your boss expect you to work when you're on vacation?
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ArcBest Careers
ArcBest Jobs
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ArcBest Internship Program
Acquiring a position in ArcBest's Internship Program is generally somewhat difficult. Why intern at ArcBest? Employees are extremely happy at ArcBest and rate their office perks as fantastic. It’s summer, interning should not be only a learning experience, but also an enjoyable one. ArcBest employees say they’re never bored at work. Additionally, 87% have developed close friendships with their co-workers.
How difficult is it to get an internship at ArcBest?
Finance
HR
Very Difficult0%
Somewhat Difficult67%
Not Difficult0%
Difficult0%
Does Not Offer Internships33%
Answered by 3 Finance Interns
Very Difficult0%
Somewhat Difficult20%
Not Difficult20%
Difficult20%
Does Not Offer Internships40%
Answered by 5 HR Interns
Frequently Asked Questions regarding ArcBest
What is ArcBest address?
ArcBest location is at 8401 McClure Drive
Who is the CEO of ArcBest?
ArcBest CEO is Seth Runser, their score by employees is 92
What are the salaries in ArcBest
The average salary for employees in ArcBest is 62000$
What is ArcBest eNPS?
The eNPS for ArcBest is 70
What is ArcBest revenue?
ArcBest revenue is $5B
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