
At ArcBest 38% of employees think their department KPIs and OKRs are clear. Employees’ understanding of ArcBest's KPIs and OKRs is essential for its success. Out of 18 ArcBest employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 15 have said yes.
A main function of a managerial role is to lead one’s subordinates. A manager at ArcBest is responsible for ensuring his subordinates accomplish objectives using key performance indicators. ArcBest employees shared they generally receive helpful feedback every week or once a month, while 38% of ArcBest employees said they’re given recognition for their impact & accomplishments. Feedback and positive reinforcement are both conducive to meeting goals.