Asurion Company Culture
Asurion Culture
This score is derived from employee ratings & reviewsChoice Employer
A+
4.7/5
Top Rated Culture Dimensions
CEO Rating
A+Compensation
A+Diversity
A+Environment
A+Executive Team
A+Asurion CEO
Top 5%Top 5% of Similar Size Companies on Comparably
Tim Stadthaus
85 /100
See More
Diversity at Asurion
Top 5%Top 5% of Similar Size Companies on Comparably
A+
Diverse employees at Asurion have rated Team, Manager, and Leadership as the highest categories they have scored
Women at Asurion
Top 5%Top 5% of Similar Size Companies on Comparably
A+
Women at Asurion have rated Team, Happiness, and Manager as the highest categories they have scored
Asurion eNPS
Net Promoter Score tracks your employees' overall score to this question: "On a scale from 0-10, how likely are you to recommend working at your company to a friend?"Top 5%Top 5% of Similar Size Companies on Comparably
Recommend to a Friend?
50
Asurion employees are 50% more likely to recommend Asurion as a great place to work
| 63% | Promoters |
|---|---|
| 24% | Passives |
| 13% | Detractors |
Working at Asurion
Working at Asurion is rated highly by 1253 employees, across various culture dimensions. Asurion employees are most satisfied about CEO Rating, Compensation, and Environment categories, putting Asurion’s culture in the Top 5% compared to similar sized companies on Comparably and in the Top 10% compared to other companies in Nashville, TN. See below in detail how working at Asurion was rated by employees.
Overall Company Culture at Asurion
A+
Overall Company Culture at Asurion is rated A+
Last updated months ago
Top
5%
Asurion ranks in the Top 5% of other companies on Comparably with 10,000+ Employees for Overall Company Culture Score
Asurion Employee Reviews
Out of 6654 Asurion employee reviews, 90% were positive. The remaining 10% were constructive reviews with the goal of helping Asurion improve their work culture.
| Positive Reviews | 90% |
|---|---|
| Constructive Feedback | 10% |
Positive Reviews From Asurion Employees
- What do you like best about the leadership team?I appreciate the support given to me as an employee and the kindness shown by my manager.
- What is most positive about the culture and environment at your company?The culture is inclusive of all! That to me is what makes coming to work rewarding! It is an environment that everyone is able to build success and share their day!
- What makes you most happy at work?The ability to share success stories, be rewarded for a job well done and have a great team to work with that includes leadership that treats everyone fair!
Constructive Feedback From Asurion Employees
- What's going wrong and how can it be improved?STOP IGNORING FRAUD JUST BECAUSE NUMBERS LOOK NICE
- Why do you feel undervalued and what would make you feel better about your compensation?I would feel better about my compensation if I was compensated fairly for the role I am in the area of the country I work in.
- Why do you feel undervalued and what would make you feel better about your compensation?Pay was not sufficient to begin with for what I do, and with Inflation factored in the pay doesn't go as far as it used to. I have constantly tried to apply myself and been a very hard worker. I am constantly looking to grow but my Team and growth have become stale as of recent.
Asurion Company Information
Asurion Company Overview
We’re a global technology solutions company. Every day, we enhance our customers’ lives by helping them protect, connect and enjoy their tech.
Asurion was founded in 1994 and its current CEO is Tim Stadthaus. Since its inception 32 years ago, Asurion has grown to 19000 employees.
Asurion Mission, Vision & Values
Asurion Mission Statement
We are an all-in-one solution for all things tech — to keep our customers worry-free when life happens. We’re here to set up the latest addition to your connected home, repair or replace damaged devices and even show you something new about the tech you love — no matter the device, the network or the platform. With Asurion, you can protect, connect and enjoy all your tech — making your life a little easier and a lot more amazing.
Asurion Vision Statement
We are an all-in-one solution for all things tech — to keep our customers worry-free when life happens. We’re here to set up the latest addition to your connected home, repair or replace damaged devices and even show you something new about the tech you love — no matter the device, the network or the platform. With Asurion, you can protect, connect and enjoy all your tech — making your life a little easier and a lot more amazing.
Asurion Values
- Act with Integrity
- We are One Team
- We Deliver Service Excellence
- We Drive Results
Sustainability and Corporate Social Responsibility at Asurion
We come together as a team to help community partners through a variety of projects, including classroom tutoring, community landscaping and supply drives.
The Compassion Fund is our in-house 501(c)(3) organization?resourced by Asurion employees. It offers?grants to Asurion team members?who have a financial need due to a catastrophic or life-altering event. One hundred percent of employee donations to the Compassion Fund go toward?assisting fellow employees .We provide?financial assistance to organizations that make the biggest difference in our communities. Corporate donations are fully funded by the Asurion operating budget.
| Headquarter | 1101 Church St Nashville, TN 37203 United States of America |
|---|---|
| Website | www.asurion.com |
| Founding Date | 1994 |
| Tel | 615-837-3000 |
| Company Status | Private |
| Jobs | careers.asurion.com |
| Social Sites |
Why Asurion?
New Faces of Tech Won't Be Found in Silicon Valley
We've got the best looking group of Engineers!
Employees cleaning up a local park on MLK Day of Service.
We celebrate all cultures at Asurion! These are some of our Mosaic ERG members showing off their heritage.
Asurion Pride ERG in the Philippines
Our employees love Asurion!
Asurion Employees
Asurion has 19000 employees. 1253 employees at Asurion have reviewed Asurion across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 1253 Asurion employees give their leadership a grade of A+, or Top 5% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Asurion are pleased with their total compensation at Asurion, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Asurion are extremely happy with their team. 1253 Participants grade the quality of their coworkers an A+. The majority believe the meetings at Asurion are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Asurion believe the environment at Asurion is positive. Most Participants believe the pace of work at Asurion is comfortably fast. About 58% of the employees at Asurion work 8 hours or less, while 2% of them have an extremely long day - longer than twelve hours.
Overall, the employees at Asurion are happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.
A Day in the Life
A Day in the Life
Asurion employees generally work 8.9 hrs a day
Work Hours
A Day in the Life
Employees at Asurion report the work pace is comfortably fast
Work Pace
A Day in the Life
94% of Asurion employees look forward to interacting with their team every day
Coworkers
A Day in the Life
Asurion employees most often take unlimited paid vacation and sick days each year
Perks & Benefits
A Day in the Life
80% of Asurion employees report they are happy with their work life balance
Work Life Balance
A Day in the Life
Asurion employees typically get valuable feedback on how to improve at work Every Week
Feedback
A Day in the Life
92% of Asurion employees call their work environment positive
Environment
Joining Asurion - Employee Onboarding
The prevailing opinion from employees about joining Asurion is that the company was unprepared on their first day. Asurion employees concluded that their overall onboarding experience was negative. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
Asurion KPIs and OKRs
Employees’ understanding of Asurion's KPIs and OKRs is essential for its success. Out of 1235 Asurion employees who’ve answered, “Are your company’s goals clear and are you invested in them?” 1096 have said yes.
Are your company's goals clear, and are you invested in them?
Are the KPIs/OKRs for your department clear?
Featured Articles
Asurion CEO & Leadership
85 /100
Asurion CEO Awards and Recognitions
Asurion’s CEO Tim Stadthaus started in this role in 2023. Tim’s approval rate is in the Top 5% of all CEOs of similar-sized companies on Comparably, and in the Top 5% compared to the CEOs of all other companies in Nashville, TN. With a high CEO score, Tim Stadthaus has won the Best CEOs for Women in 2023. In addition, Tim has garnered Best CEOs for Diversity in 2023 specifically for Diversity, making Asurion’s CEO one of the top rated CEOs by diverse employees. Asurion’s CEO is highly regarded especially by employees in the Customer Success department, Native American employees, and employees in the Design department. However, Non-Binary employees, employees in the Admin department, and employees identified with Other ethnicities have a less favorable view of the CEO and believe there is room for improvement. Compared to Asurion’s competitors, Tim Stadthaus ranks right above Assurant CEO Keith Demmings. Under Stadthaus’s leadership, Asurion employee respondents are most happy about their Compensation and the company’s Environment. Meetings and Professional Development are two areas, according to respondents, where Asurion could stand to see real improvement.
Asurion Leadership
The Asurion Executive Team is rated an “A+” and led by CEO Tim Stadthaus, Senior Vice President, Human Resources John Powenski, and VP Customer Care Jon Malinowski
Tim Stadthaus CEO / President
Tim Stadthaus serves as the CEO / President of Asurion.
John Powenski Senior Vice President, Human Resources
John Powenski serves as the Senior Vice President, Human Resources of Asurion. John started at Asurion in October of... read more
Jon Malinowski VP Customer Care
Jon Malinowski serves as the VP Customer Care of Asurion. Jon started at Asurion in February of 2018. Jon is currently... read more
Todd Chretien Senior Vice President, Global Customer Solutions
Todd Chretien serves as the Senior Vice President, Global Customer Solutions of Asurion. Todd started at Asurion in July... read more
Patrick Theobald Vice President, General Manager Client Services
Patrick Theobald serves as the VPGM, Client Services of Asurion. Patrick started at Asurion in December of 2018. Patrick... read more
Faker Zouaoui Vice President, Product Strategy
Faker Zouaoui serves as the Vice President, Product Strategy of Asurion. Faker started at Asurion in February of 2015.... read more
Rob Rolfsen Senior Director, Security & Risk
Rob Rolfsen serves as the Senior Director, Security & Risk of Asurion. Rob started at Asurion in August of 2017. Rob... read more
Sundar Kuppuswamy Chief Data Scientist
Sundar Kuppuswamy serves as the Chief Data Scientist of Asurion. Sundar started at Asurion in May of 2016. Sundar... read more
Asurion Salaries
How much does Asurion pay?
How much do people at Asurion get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Asurion is $127,932, or $61 per hour, while the estimated median salary is $121,172, or $58 per hour.
At Asurion, the highest paid job is a Director of Sales at $232,689 annually and the lowest is a Technical Support at $37,747 annually. Average Asurion salaries by department include: Product at $161,260, Engineering at $128,796, Operations at $129,186, and Design at $123,955. Half of Asurion salaries are above $121,172.
1252 employees at Asurion rank their Compensation in the Top 5% of similar sized companies in the US (based on 2533 ratings) while 1252 employees at Asurion rank their Perks And Benefits in the Top 5% of similar sized companies in the US (based on 2487 ratings).
Salaries contributed from Asurion employees include job titles like Director of Engineering, Data Scientist, DevOps, and QA Manager. Comparably data has a total of 17 salary records from Asurion employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $65k | $65k | 1st Percentile |
17th Percentile $93k | $93k | 17th Percentile |
33rd Percentile $121k | $121k | 33rd Percentile |
50th Percentile $179k | $179k | 50th Percentile |
67th Percentile $236k | $236k | 67th Percentile |
83rd Percentile $277k | $277k | 83rd Percentile |
100th Percentile $296k | $296k | 100th Percentile |
$127,932*
Average Compensation
$121,172*
Median Compensation
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
Asurion Salaries by City
- Phoenix
- Washington, DC
- Baltimore, MD
- Los Angeles
- Nashville, TN
- Hagerstown, MD
- Dallas
- Fort Worth, TX
- Champaign, IL
- San Francisco
- Las Vegas, NV
Asurion Salaries by Department
Diversity & Inclusion at Asurion
Diverse employees at Asurion score the company 81/100 across various culture categories, placing Asurion in the Top 5% of companies on Comparably with 10,000+ Employees for Comparably's diversity score. The Diversity score provides insights into how diverse employees feel and rate their work experience at Asurion across various culture dimensions.
Diversity isn’t a buzzword or a trend at Asurion — it’s woven into our culture. We recognize that attracting, developing, and retaining diverse talent is crucial to the success of the business and its employees.,,In order to create “wow” experiences for our customers, we first have to understand their needs and preferences. This can’t be accomplished through data and research alone. We assemble diverse teams and encourage a variety of perspectives to ensure our products and services deliver what our customers want. In turn, our employees are empowered and more likely to reach success when working in a team that is diverse in perspective, experience, and thought.,,CommUnity is Asurion’s Diversity and Inclusion function, which encourages everyone to achieve their highest potential through professional and business development, education, advocacy, community outreach and support.
Ranked Culture the Highest
Ranked Culture the Lowest
Asurion Perks & Benefits
Flexible work schedule/location options. New corporate Hub opening in downtown Nashville in 2021! Wellbeing programs that focus on physical, mental, emotional, and financial health of all employees.
Health & Wellness
- Dental Insurance
- Vision Insurance
- Health Insurance
- Life Insurance
Paid Time Off
- PTO / Vacation Policy
- Paid Holidays
- Maternity / Paternity Leave
Financial Benefits
- 401K / Retirement Plan
- Performance Bonus
- Tuition Reimbursement
Office Perks
- Pet-Friendly
- Company Social Outings
- Legal Assistance
- Work From Home Policy
- Unique Office Space
Asurion PTO
Asurion's PTO and Vacation policy typically gives unlimited days off a year. Asurion's benefits and PTO Package averages to represent a $500 -$1000 cash value per month.
Other than healthcare, which of the following benefits is most important to you?
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Frequently Asked Questions regarding Asurion
What is Asurion address?
Asurion location is at 1101 Church St
Who is the CEO of Asurion?
Asurion CEO is Tim Stadthaus, their score by employees is 85
What is Asurion eNPS?
The eNPS for Asurion is 50
What is the salary for Senior Designer in Asurion?
Senior Designer average salary in the US is 133k
What are the salaries in the IT in Asurion?
The average salaries for IT in Asurion is 117k
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