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Atento Leadership Employee Reviews
All
Positive
Constructive
What do you like best about the leadership team?
Very patient and understanding and caring
They are always helping their teams.
The ability to quickly respond to customer issues that are outside of the operating standards and respond empathetically to the situation that the customer faces and not penalize the employee team for such anamolies.
I like the quality team, those who ensure the quality of product or service.
Review from Customer Support Dept
What does the leadership team need to get better at?
Be more organized and actually follow their promises which they do not
Listen to the workers. Spent an hour and a half on the phone with IT just to be asked why I was sitting in 'Training', after she told me to call IT. I had four managers, all of them were the same. My manager had her favorites, and it was known.
Caring for their workers at all times
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