Atento Competitors | Comparably
Atento is the leading company in Business Process Outsourcing and Customer Experience Management services. read more
EMPLOYEE
PARTICIPANTS
66
TOTAL
RATINGS
576

Atento Competitors

Atento competitors include VALSATECH, TP, Ubiquity, Telefonica and NCSOFT. Atento ranks 3rd in Gender Score on Comparably vs its competitors. See below how Atento compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
6th
eNPS Rank
5th
Gender Rank
3rd
Diversity Rank
4th
Product Quality
4th
NPS Rank
3rd
Pricing Rank
4th
Customer Service
4th

See Atento Culture vs Competitors:

Atento Competitors
RankCompanyScore
1VALSATECH96
2TP89
3Ubiquity74
4Telefonica66
5Atento56
6NCSOFT56

Atento Competitors at a Glance

Product Quality Score Comparison

Atento Ranks 4th in Product Quality Score

12 Customers rate Atento's Product Quality Score a 2.7/5, which ranks it 4th against its competitors, below Telefonica.

  1. 1st
    Ubiquity
    4.2 / 5
  2. 2nd
    TP
    4 / 5
  3. 3rd
    Telefonica
    3.5 / 5
  4. 4th
    Atento
    2.7 / 5
  5. 5th
    NCSOFT
    2.3 / 5
Product Quality Score Comparison
RankCompany Score
1Ubiquity85
2TP80
3Telefonica70
4Atento55
5NCSOFT46
NPS Comparison

Atento Ranks 3rd in Net Promoter Score

15 Customers rate Atento's Net Promoter Score a 13, which ranks it 3rd against its competitors, below Ubiquity. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Atento to a friend?”.

  1. 1st
    TP
    33
  2. 2nd
    Ubiquity
    28
  3. 3rd
    Atento
    13
  4. 4th
    Telefonica
    -7
  5. 5th
    NCSOFT
    -41
NPS Comparison
RankCompany Score
1TP33
2Ubiquity28
3Atento13
4Telefonica-7
5NCSOFT-41
Pricing Score Comparison

Atento Ranks 4th in Pricing Score

10 Customers rate Atento's Pricing Score a 2.8/5, which ranks it 4th against its competitors, below Telefonica.

  1. 1st
    TP
    3.9 / 5
  2. 2nd
    Ubiquity
    3.8 / 5
  3. 3rd
    Telefonica
    3.5 / 5
  4. 4th
    Atento
    2.8 / 5
  5. 5th
    NCSOFT
    2 / 5
Pricing Score Comparison
RankCompany Score
1TP78
2Ubiquity76
3Telefonica70
4Atento56
5NCSOFT41
Customer Service Comparison

Atento Ranks 4th in Customer Service

9 Customers rate Atento's Customer Service a 2.6/5, which ranks it 4th against its competitors, below Telefonica.

  1. 1st
    TP
    4 / 5
  2. 2nd
    Ubiquity
    3.7 / 5
  3. 3rd
    Telefonica
    3.5 / 5
  4. 4th
    Atento
    2.6 / 5
  5. 5th
    NCSOFT
    2.5 / 5
Customer Service Comparison
RankCompany Score
1TP81
2Ubiquity75
3Telefonica71
4Atento53
5NCSOFT50
Overall Culture Score Comparison

Atento Ranks 5th in Overall Culture Score

66 Employees rate Atento's Overall Culture a 56/100, which ranks it 5th against its competitors, below Telefonica. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    VALSATECH
    96 / 100
  2. 2nd
    TP
    89 / 100
  3. 3rd
    Ubiquity
    74 / 100
  4. 4th
    Telefonica
    66 / 100
  5. 5th
    Atento
    56 / 100
  6. 6th
    NCSOFT
    56 / 100
Overall Culture Score Comparison
RankCompany Score
1VALSATECH96
2TP89
3Ubiquity74
4Telefonica66
5Atento56
6NCSOFT56
eNPS Comparison

Atento Ranks 5th in Employee Net Promoter Score

56 Employees rate Atento's Employee Net Promoter Score a -26, which ranks it 5th against its competitors, below NCSOFT. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Atento to a friend?”.

  1. 1st
    VALSATECH
    100
  2. 2nd
    TP
    76
  3. 3rd
    Ubiquity
    10
  4. 4th
    NCSOFT
    -25
  5. 5th
    Atento
    -26
  6. 6th
    Telefonica
    -37
eNPS Comparison
RankCompany eNPS
1VALSATECH100
2TP76
3Ubiquity10
4NCSOFT-25
5Atento-26
6Telefonica-37
Gender Score Comparison

Atento Ranks 3rd in Gender Score

4 Employees rate Atento's Gender Score a 46/100, which ranks it 3rd against its competitors, below Ubiquity. The Gender Score tracks how positively women rate their experience at Atento.

  1. 1st
    TP
    89 / 100
  2. 2nd
    Ubiquity
    73 / 100
  3. 3rd
    Atento
    46 / 100
  4. 4th
    NCSOFT
    46 / 100
Gender Score Comparison
RankCompany Score
1TP89
2Ubiquity73
3Atento46
4NCSOFT46
Diversity Score Comparison

Atento Ranks 4th in Diversity Score

14 Employees rate Atento's Diversity Score a 51/100, which ranks it 4th against its competitors, below NCSOFT. The Diversity Score tracks how positively diverse employees rate their experience at Atento.

  1. 1st
    TP
    89 / 100
  2. 2nd
    Ubiquity
    69 / 100
  3. 3rd
    NCSOFT
    63 / 100
  4. 4th
    Atento
    51 / 100
Diversity Score Comparison
RankCompany Score
1TP89
2Ubiquity69
3NCSOFT63
4Atento51

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