Atento Employee Reviews
Out of 60 Atento employee reviews, 67% were positive. The remaining 33% were constructive reviews with the goal of helping Atento improve their work culture. The Customer Support team, with 54% positive reviews, reports the best experience at Atento compared to all other departments at the company.
What do you like best about the leadership team?
Very patient and understanding and caring
They are always helping their teams.
The ability to quickly respond to customer issues that are outside of the operating standards and respond empathetically to the situation that the customer faces and not penalize the employee team for such anamolies.
I like the quality team, those who ensure the quality of product or service.
Review from Customer Support Dept
What is the best part about your compensation package?
Atento pays more than other similar companies.
Didn't use these, didn't need these.
The percentage and time there
The 401 k plan by my employer and the choices of how I can invest in my future.
What are some of the best things about your team?
Friendship, open-minded, always receptive to feedback
Any knowledge one of us does have at least one other person does have
I enjoy working with my coworkers and are the only reason why I am still working here
We work together well !
The effort and persistence in how we solve problem.
What is most positive about the culture and environment at your company?
Atento accepts its employees as they are
helping people and the other employees
Review from Customer Support Dept
The positive ness the staff brings
Coworkers in the department. But atentos higher up employees need an adjustment or be replaced
Review from Customer Support Dept
My fellow coworkers and some of the customers
Review from Customer Support Dept
What did you like most about the interview process?
Everything was clear and neat.
How simple it was to start
I liked the individual that interviewed me even though she quit
How thourough the questions were
They were straight to the point about what the company does and what they’re looki
What makes you most happy at work?
The work environment is always welcoming and the objectives are clear.
The salary and all wide variety of schedules
When i am able to do things
Helping the customers receive this vaccine was the best, customers always made my day better.
The continued help from others
What do you like best about your company?
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