The most positive aspect of the culture and environment at this company comes directly from the frontline staff. Even in the face of challenges, lack of leadership support, and at times unsafe working conditions, the employees themselves are the ones who create a culture of teamwork, compassion.
Review from Admin Dept
The people who live there
The residents are the most positive thing about working there.
Review from Customer Success Dept
The workers band together. Most employees want to do a great job
My colleagues and the activities the company had. Too bad we can't go to them. Or we can, but management will get mad because we could have been working
Promoting resident physical and mental well-being and independence while preserving their dignity.
Helping our residents and families
The management of my community give the part time staff food after meals they work. The give more the the contracted one meal for full time staff
Review from Admin Dept
Open and interacive and collabratve
the staff and the residents minus the gm
There are always events to show appreciation, expand our knowledge, have us network with other departments.
The residents are extremely friendly.
Help each other if needed
The residents are wonderful people
The kitchen and its staff
The residence. I like my job because of the residence, everything I do, I do for them.
Getting to know the residents
Our GM and Assistant GM are amazing
its like an extended family
Most positive would have to be the residents
No more free survey info from me at this time
bring in some leaders that know and understand the industry
Treat the employees with respect and compensate them appropriately.
Review from Operations Dept
Comprehensive trainings, direction and information.
Review from Customer Support Dept
Stop promoting independent living 90% are not independent. These elderly need help, sales are more important. Get the move in and we can deal with the care portion later. It's wrong and the only way to grow occupancy and not be fired is lease to anyone with a heartbeat. Money mongers.
Management and organization and seniors health and safety
A sense of teamwork or cohesiveness
Directors should dress for work, not sweat pants and sweat shirts. Praise line staff work.
Stop hiring people who don't know how to effectively perform their duties.
Better communication and more equaility
Everything needs to change, Mostly management.
Better management at facilities everywhere
At this point not sure there is a solution. Upper management needs to listen & work to solve the concerns local mgmt has for its residents & staff. Sometimes you must sacrifice short term profits for the longterm well being of residents, employees & long term profits!!!
Stop talking negatively about people you don't like co-workers and management
Employees who are harassing to other employees need to be reprenwnded they make other employees leave
Review from Customer Success Dept
Staff feel dissatisfied with compensation and appreciation. During a Covid outbreak they are not paying their staff for forced time off due to obtaining Covid on the job.
Review from Operations Dept
people that will listen and help with problems.
Review from Operations Dept
Everything. Treat women as equals and lose the boys club mentality.
Review from Operations Dept
Management only cares about saving money
Review from Operations Dept
Get bought out by a company that know what they're doing.