Baker & Taylor Competitors | Comparably
Baker & Taylor is a leading distributor of books, video and music products to libraries, institutions and retailers. read more
EMPLOYEE
PARTICIPANTS
12
TOTAL
RATINGS
174

Baker & Taylor Competitors

Baker & Taylor competitors include Press, Ingram Content Group, Recorded Books and Follett Corporation. Baker & Taylor ranks 4th in CEO Score on Comparably vs its competitors. See below how Baker & Taylor compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.

CEO Rank
4th
eNPS Rank
4th
Gender Rank
N/A
Diversity Rank
N/A
Product Quality
2nd
NPS Rank
1st
Pricing Rank
2nd
Customer Service
2nd

See Baker & Taylor Culture vs Competitors:

Baker & Taylor Competitors
RankCompanyScore
1Press65
2Ingram Content Group62
3Recorded Books58
4Baker & Taylor53
5Follett Corporation48
Product Quality Score Comparison

Baker & Taylor Ranks 2nd in Product Quality Score

8 Customers rate Baker & Taylor's Product Quality Score a 3.2/5, which ranks it 2nd against its competitors, below Press.

  1. 1st
    Press
    5 / 5
  2. 2nd
    Baker & Taylor
    3.2 / 5
  3. 3rd
    Ingram Content Group
    2.6 / 5
  4. 4th
    Recorded Books
    2.5 / 5
  5. 5th
    Follett Corporation
    2.4 / 5
Product Quality Score Comparison
RankCompany Score
1Press100
2Baker & Taylor65
3Ingram Content Group53
4Recorded Books50
5Follett Corporation49
NPS Comparison

Baker & Taylor Ranks 1st in Net Promoter Score

10 Customers rate Baker & Taylor's Net Promoter Score a -10, which ranks it 1st against its competitors. Net Promoter score tracks customers' overall score to this question - “On a scale from 0-10, how likely are you to recommend Baker & Taylor to a friend?”.

  1. 1st
    Baker & Taylor
    -10
  2. 2nd
    Ingram Content Group
    -12
  3. 3rd
    Follett Corporation
    -25
NPS Comparison
RankCompany Score
1Baker & Taylor-10
2Ingram Content Group-12
3Follett Corporation-25
Pricing Score Comparison

Baker & Taylor Ranks 2nd in Pricing Score

8 Customers rate Baker & Taylor's Pricing Score a 3.6/5, which ranks it 2nd against its competitors, below Press.

  1. 1st
    Press
    5 / 5
  2. 2nd
    Baker & Taylor
    3.6 / 5
  3. 3rd
    Recorded Books
    3 / 5
  4. 4th
    Ingram Content Group
    2.8 / 5
  5. 5th
    Follett Corporation
    2.1 / 5
Pricing Score Comparison
RankCompany Score
1Press100
2Baker & Taylor73
3Recorded Books60
4Ingram Content Group57
5Follett Corporation42
Customer Service Comparison

Baker & Taylor Ranks 2nd in Customer Service

8 Customers rate Baker & Taylor's Customer Service a 3.1/5, which ranks it 2nd against its competitors, below Press.

  1. 1st
    Press
    5 / 5
  2. 2nd
    Baker & Taylor
    3.1 / 5
  3. 3rd
    Ingram Content Group
    3 / 5
  4. 4th
    Recorded Books
    3 / 5
  5. 5th
    Follett Corporation
    2.1 / 5
Customer Service Comparison
RankCompany Score
1Press100
2Baker & Taylor62
3Ingram Content Group61
4Recorded Books60
5Follett Corporation43
Overall Culture Score Comparison

Baker & Taylor Ranks 4th in Overall Culture Score

12 Employees rate Baker & Taylor's Overall Culture a 53/100, which ranks it 4th against its competitors, below Recorded Books. Overall Culture scores are aggregated from all of the questions employees at a company answer on Comparably.

  1. 1st
    Press
    65 / 100
  2. 2nd
    Ingram Content Group
    62 / 100
  3. 3rd
    Recorded Books
    58 / 100
  4. 4th
    Baker & Taylor
    53 / 100
  5. 5th
    Follett Corporation
    48 / 100
Overall Culture Score Comparison
RankCompany Score
1Press65
2Ingram Content Group62
3Recorded Books58
4Baker & Taylor53
5Follett Corporation48
eNPS Comparison

Baker & Taylor Ranks 4th in Employee Net Promoter Score

11 Employees rate Baker & Taylor's Employee Net Promoter Score a -55, which ranks it 4th against its competitors, below Ingram Content Group. Employee Net Promoter score tracks employees' overall score to this question - “On a scale from 0-10, how likely are you to recommend working at Baker & Taylor to a friend?”.

  1. 1st
    Follett Corporation
    -40
  2. 2nd
    Recorded Books
    -41
  3. 3rd
    Ingram Content Group
    -46
  4. 4th
    Baker & Taylor
    -55
eNPS Comparison
RankCompany eNPS
1Follett Corporation-40
2Recorded Books-41
3Ingram Content Group-46
4Baker & Taylor-55
Gender Score Comparison
Not Enough Ratings To Rank Baker & Taylor
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Diversity Score Comparison
Not Enough Ratings To Rank Baker & Taylor
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