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Anonymously Rate Your Experience & Make Work BetterBaker & Taylor employees are -55% more likely to recommend Baker & Taylor as a great place to work
| 18% | Promoters |
|---|---|
| 9% | Passives |
| 73% | Detractors |
Working at Baker & Taylor is rated below average by 12 employees, across various culture dimensions. Baker & Taylor employees rate Team highest among all categories, and think that CEO Rating and Compensation have the most room for improvement, putting Baker & Taylor’s culture in the Bottom 10% compared to similar sized companies on Comparably and in the Bottom 20% compared to other companies in Hickory, NC. See below in detail how working at Baker & Taylor was rated by employees.
Overall Company Culture at Baker & Taylor is rated D-
Last updated months ago
Baker & Taylor ranks in the Bottom 10% of other companies on Comparably with 1,001-5,000 Employees for Overall Company Culture Score
Share Your Opinion
Anonymously Rate Your Experience & Make Work BetterOut of 18 Baker & Taylor employee reviews, 50% were positive. The remaining 50% were constructive reviews with the goal of helping Baker & Taylor improve their work culture.
| Positive Reviews | 50% |
|---|---|
| Constructive Feedback | 50% |
What did you like most about the interview process?Multiple stakeholders were involved in meetings
What makes you most happy at work?My awesome team of pros
What is most positive about the culture and environment at your company?Small teams, easy to engage
What does the leadership team need to get better at?they need to be more involved and more fair to staff and not always back new owner, Follett
Why do you feel undervalued and what would make you feel better about your compensation?Programs consolidated under new ownership, Follett company. are now more restrictive
What do your coworkers need to improve and how could you work together better?there's more to life than books!
Baker & Taylor is a leading distributor of books, video and music products to libraries, institutions and retailers.
Baker & Taylor is also committed to being an industry leader in digital media delivery
Content distribution and expand the flow of innovative products, programs and services for all of our customers worldwide.
| Headquarter | 2550 W. Tyvola Road, Suite 300 Charlotte, NC United States of America |
|---|---|
| Website | www.baker-taylor.com/ |
| Founding Date | 1828 |
| Tel | (800) 775-1800 |
Baker & Taylor competitors include Press, Ingram Content Group, Recorded Books, and Follett Corporation. Baker & Taylor ranks 4th in Overall Culture Score on Comparably vs its competitors. See below how Baker & Taylor compares to its competitors with CEO Rankings, Product & Services, NPS, Pricing, Customer Services, Overall Culture Score, eNPS, Gender and Diversity Scores.
12 employees at Baker & Taylor have reviewed Baker & Taylor across various culture dimensions, providing their opinions on items ranging from executive ratings to the pace at work. The latest review was months ago.
Overall, the 12 Baker & Taylor employees give their leadership a grade of D-, or Bottom 10% of similar size companies on Comparably. This includes specific ratings of their executive team, CEO, and manager.
Employees at Baker & Taylor are mostly dissatisfied with their total compensation at Baker & Taylor, which includes a combination of pay, stock and equity, and benefits.
Overall, employees at Baker & Taylor are not very pleased with their team. 12 Participants grade the quality of their coworkers a C-. Less than half believe the meetings at Baker & Taylor are effective, and the majority look forward to interacting with their coworkers.
The majority of employees at Baker & Taylor believe the environment at Baker & Taylor is positive. Most Participants believe the pace of work at Baker & Taylor is moderate. About 40% of the employees at Baker & Taylor work 8 hours or less.
Overall, the employees at Baker & Taylor are not very happy, based on their aggregated ratings of future outlook, customer perception, and their excitement going to work.

The prevailing opinion from employees about joining Baker & Taylor is that the company was somewhat prepared on their first day. Baker & Taylor employees concluded that their overall onboarding experience was positive. 100% said their direct manager was helpful with their acclimation during the first 90 days. First impressions are important, and how prepared a company is on your first day leaves a lasting impression.
At this moment no Baker & Taylor employees have provided insight into whether or not they clearly understand Baker & Taylor's KPIs and OKRs.
George’s approval rate is lower compared to CEOs at similar sized companies, putting George in the Bottom 5% of all CEOs of similar-sized companies on Comparably, and in the Bottom 5% compared to CEOs of all other companies in Hickory, NC. George Coe’s employees rank Baker & Taylor in the Bottom 30% for Team, in the Bottom 25% for Outlook, and in the Bottom 15% for Manager. When compared to Baker & Taylor’s competitors, George Coe ranks below both Recorded Books CEO Tom MacIsaac and Ingram Content Group CEO Shawn Morin.
The Baker & Taylor Executive Team is rated a “D-” and led by CEO George Coe, cfo Jeff Leonard, and Senior Vice President Barbara Moffitt
George Coe CEO / President
George Coe serves as the CEO / President of Baker & Taylor.
Jeff Leonard cfo
Jeff Leonard serves as the cfo of Baker & Taylor.
Barbara Moffitt Senior Vice President
Barbara Moffitt serves as the Senior Vice President of Baker & Taylor. Barbara started at Baker & Taylor in June of... read more
Gary Dayton Senior Vice President of Operations
Gary Dayton serves as the Senior Vice President of Operations of Baker & Taylor. Gary started at Baker & Taylor in May... read more
Don Sopko vp operations
Don Sopko serves as the vp operations of Baker & Taylor.
Steve Bakker VP Operations
Steve Bakker serves as the VP Operations of Baker & Taylor. Steve started at Baker & Taylor in August of 2010. Steve... read more
Cynthia Baldeo VP IT Quality Assurance
Cynthia Baldeo serves as the VP IT Quality Assurance of Baker & Taylor. Cynthia started at Baker & Taylor in November of... read more
Gary Benefield VP Operations/GM
Gary Benefield serves as the VP Operations/GM of Baker & Taylor.
Bob Bogan VP Information Technology Business Solutions
Bob Bogan serves as the VP Information Technology Business Solutions of Baker & Taylor.
How much do people at Baker & Taylor get paid? See the latest salaries by department and job title. The average estimated annual salary, including base and bonus, at Baker & Taylor is $120,472, or $57 per hour, while the estimated median salary is $121,286, or $58 per hour.
At Baker & Taylor, the highest paid job is a Director of Sales at $209,029 annually and the lowest is an Operations Manager at $30,000 annually. Average Baker & Taylor salaries by department include: Operations at $134,518, Marketing at $122,368, Engineering at $133,918, and HR at $110,244. Half of Baker & Taylor salaries are above $121,286.
8 employees at Baker & Taylor rank their Compensation in the Bottom 10% of similar sized companies in the US (based on 27 ratings) while 8 employees at Baker & Taylor rank their Perks And Benefits in the Bottom 15% of similar sized companies in the US (based on 10 ratings).
Salaries contributed from Baker & Taylor employees include job titles like Operations Manager. Comparably data has a total of 1 salary records from Baker & Taylor employees.
Last updated months ago.
| Summary | Salary Range | Percentile |
|---|---|---|
1st Percentile $60k | $60k | 1st Percentile |
17th Percentile $88k | $88k | 17th Percentile |
33rd Percentile $117k | $117k | 33rd Percentile |
50th Percentile $169k | $169k | 50th Percentile |
67th Percentile $223k | $223k | 67th Percentile |
83rd Percentile $240k | $240k | 83rd Percentile |
100th Percentile $282k | $282k | 100th Percentile |
* Estimated salaries Estimated salaries are based on data provided anonymously by employees and/or estimated by other statistical methods.
The Diversity score provides insights into how diverse employees feel and rate their work experience at Baker & Taylor across various culture dimensions.
Baker & Taylor's PTO and Vacation policy typically gives 20-30 days off a year. Paid Time Off is Baker & Taylor's most important benefit besides Healthcare when ranked by employees, with 100% of employees saying it is the most important benefit. Baker & Taylor's benefits and PTO Package averages to represent a $1500 - $2500 cash value per month.

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In 2019, Baker & Taylor applied for 2 H1B visas. Of the work permits applied for, 100% were approved.
H1B Applications Outcome
This data was calculated using publicly sourced data from OFLC Performance Data

What is Baker & Taylor address?
Baker & Taylor location is at 2550 W. Tyvola Road, Suite 300
Who is the CEO of Baker & Taylor?
Baker & Taylor CEO is George Coe, their score by employees is 47
What is Baker & Taylor eNPS?
The eNPS for Baker & Taylor is -55
What is the salary for Product Manager in Baker & Taylor?
Product Manager average salary in the US is 122k
What are the salaries in the Customer Support in Baker & Taylor?
The average salaries for Customer Support in Baker & Taylor is 66k