The GM and the House Keeping manager are disrespectful to staff, shady and unreliable when it comes to getting paid correctly for hours worked. Confrontational and threaten your job over disagreements, and then hang up on you over the phone. Most unprofessional management I've ever worked with
What needs to change to make the company culture better?
New management. They're literally killing the hotel
What does the leadership team need to get better at?
How to treat and talk to people respectfully and professionaly.
Why do you feel undervalued and what would make you feel better about your compensation?
I feel undervalued because of the way management treats and talks to staff.
What's going wrong and how can it be improved?
The management. Can't treat employees or guests with respect. Very rude and egotistical
What are some of the best things about your team?
The other employees are great. Management is the source of the problems. Can't keep staff because of the way the place is managed and how they treat people
Other Employee Reviews for Best Western
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