BJC HealthCare Employee Reviews
Out of 132 BJC HealthCare employee reviews, 73% were positive. The remaining 27% were constructive reviews with the goal of helping BJC HealthCare improve their work culture. The Customer Support team, with 86% positive reviews, reports the best experience at BJC HealthCare compared to all other departments at the company.
What does the leadership team need to get better at?
Appreciating, supporting, staffing and paying employees.
Vision and engagement from leadership was lacking, the non-profit status should not mean no innovation or communication.
Knowledge and understanding of government regulations regarding home care coupled with improved communication skills. They do not like to be questioned.
caring about employees, work life balance and child care
Need to care about the people. I saw a huge layoff in the IT department a couple times now and it's hard to swallow.
Why do you feel undervalued and what would make you feel better about your compensation?
Higher pay and more support from management
We're overworked and under a lot of stress
a higher beginning wage, so it doesn't take so long to make a decent income
Promotions are not fair across the board. For some people, they are simply in-line promotions, a title change and nominal salary increase. Others are told that they need to wait for an open promotional opportunity and apply. BJC market ranges are well below others in the region.
I feel like a number to them and they don't value their employees.
What do your coworkers need to improve and how could you work together better?
work more as a team and not so much gossip about the poor black patients and back biting
The thing they need to do is value their employees.
What needs to change to make the company culture better?
Change the senior leadership as they dictate the culture.
Caring, kindness, less judgey about poor black patients
The politics with managers needs to go away and there needs to be loyalty.
This is a health care facility that is fast paced. Many of the staff have been there many years and don't want to change.
Review from Customer Support Dept
What would you improve about your company's interview process?
Ask pertinent questions as it relates to the job.
Ask questions that pertain to the position. Drop the "Do you have any regrets." question.
nothing, bjc has too many hoops to jump through HR is Horrible!!!
Overall the interview process isn't bad but there is favoritism that goes on at BJC.
What's going wrong and how can it be improved?
Poor leadership. Allowing poor performance to be tolerated to have a "warm body". Concern is more about quantity (to acquire $'s) as opposed to quality.
National health care, so profit and money can be removed from the equation of healthcare, better education for patients on nutrition
The organization needs to focus more on taking care of patients and the community it serves, rather than focusing just on the bottom line.
Scheduling could be handled better.
Just everything; ever since the big layoffs in the IT department things have been more negative and just not good.
What would you most like to see improved at your company?
The scheduling could be improved at my company.
Pay and benefits