D+
59/100
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Blackboard Inc. Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
Good communication, great work flow, the work makes me feel like I am making a positive difference both internally and externally.
My team, challenging goals and tons to learn
It used to be seeing everyone and now we work from home, which I enjoy cause I see my family more.
Review from Customer Support Dept
Interaction with team and clients
My coworkers that are like family make it worth it.
Review from Customer Support Dept
What's going wrong and how can it be improved?
Schools need to communicate and update one stop emplyees more. There also needs to be a faster turn arouns for the tickets. Cases arent being resolved efficiently which makes the case loads even worse by the end of the week. Communication for everyone needs to be better
Review from Customer Support Dept
More stability and stronger outlook
The company is trying to get ahead of the competition and it requires a lot of new features pushed fast to win these contracts. But on the other hand, unlike VC-funded competitors, with money thrown at them, Blackboard can not just keep hiring or raising compensation to keep key employees.
Review from Engineering Dept
What do you like best about your company?
Flexible hours, knowledgable peers and seniors.
Review from Engineering Dept
What would you most like to see improved at your company?
Benefits, salary, promotions, career advancement goals and mentoring
Review from Engineering Dept
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