Books A Million Claimed Company

Books A Million is a book retailing company that sells books, magazines, collectibles, toys, electronics and accessories, and gifts. read more

EMPLOYEE PARTICIPANTS: 120

TOTAL RATINGS: 1363

CEO: Terrance Finley

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Books A Million Customer Support Department Culture Breakdown

On Comparably 6 employees in Books A Million's Customer Support department have rated their company’s overall culture grade a D- contributing a total of 122 ratings. Most employees in Customer Support department have a minimum of 3 to 6 Years of work experience and. Customer Support employees rate the categories Environment, Outlook, and Work Culture the highest while rating Leadership, Manager, and Perks And Benefits the lowest.

Based on users who have contributed to ratings on Comparably the Customer Support department consists of 32% men and 68% women.

Environment

Top 50% This score puts Books A Million in the Top 50% of similar sized companies on Comparably

Environment Score at Books A Million is rated a C+ by 5 employees.

Outlook

Top 50% This score puts Books A Million in the Top 50% of similar sized companies on Comparably

Outlook Score at Books A Million is rated a C+ by 5 employees.

Work Culture

Bottom 40% This score puts Books A Million in the Bottom 40% of similar sized companies on Comparably

Work Culture Score at Books A Million is rated a C by 5 employees.

eNPS

Bottom 40% This score puts Books A Million in the Bottom 40% of similar sized companies on Comparably

eNPS at Books A Million is rated a C by 5 employees.

Team

Bottom 25% This score puts Books A Million in the Bottom 25% of similar sized companies on Comparably

Team Score at Books A Million is rated a D+ by 5 employees.

Gender

Bottom 25% This score puts Books A Million in the Bottom 25% of similar sized companies on Comparably

Gender Score at Books A Million is rated a D+ by 3 employees.

Compensation

Bottom 25% This score puts Books A Million in the Bottom 25% of similar sized companies on Comparably

Compensation Score at Books A Million is rated a D+ by 5 employees.

CEO Rating

Bottom 20% This score puts Books A Million in the Bottom 20% of similar sized companies on Comparably

CEO Rating at Books A Million is rated a D by 5 employees.

Happiness

Bottom 15% This score puts Books A Million in the Bottom 15% of similar sized companies on Comparably

Happiness Score at Books A Million is rated a D by 5 employees.

Meetings

Bottom 15% This score puts Books A Million in the Bottom 15% of similar sized companies on Comparably

Meetings Score at Books A Million is rated a D by 5 employees.

Retention

Bottom 10% This score puts Books A Million in the Bottom 10% of similar sized companies on Comparably

Retention Score at Books A Million is rated a D- by 5 employees.

Executive Team

Bottom 10% This score puts Books A Million in the Bottom 10% of similar sized companies on Comparably

Executive Team Score at Books A Million is rated a D- by 5 employees.

Perks And Benefits

Bottom 10% This score puts Books A Million in the Bottom 10% of similar sized companies on Comparably

Perks And Benefits Score at Books A Million is rated a D- by 5 employees.

Manager

Bottom 5% This score puts Books A Million in the Bottom 5% of similar sized companies on Comparably

Manager Score at Books A Million is rated a F by 5 employees.

Leadership

Bottom 5% This score puts Books A Million in the Bottom 5% of similar sized companies on Comparably

Leadership Score at Books A Million is rated a F by 5 employees.

Professional Development

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Office Culture

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Diversity

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Other Departments at Books A Million

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