Brinker International Employee Reviews
Out of 227 Brinker International employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping Brinker International improve their work culture. The Sales team, with 83% positive reviews, reports the best experience at Brinker International compared to all other departments at the company. The Operations team offered the most constructive feedback, with 45% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Give yearly reviews to your employees
Training and getting more involved with team members
They need to get better managers
Listening to peoples emotions and actually caring about the customers
Following the rules and being respectful.
Why do you feel undervalued and what would make you feel better about your compensation?
Better pay for the job and more attentive to the to the store and have them actually act more like managers and no preference on workers
Better pay. Better schedule. Better treatment. Show respect to employees.
I was told I would get a raise when i learned my first station on the line, and i was lied to.
I needed more hours and was told by Jeremy Pope I would get more hours. He asked me to turn down a job because he wanted to give me more hours and when I did he only gave me a few extra hours . Nowhere near full time. I don't believe I'm receiving my 3% sales tips or that they're not reporting it.
I feel undervalue because when I do work I give my all to my guests and coworkers. Higher pay rate and recognition will definitely make me feel better for all of us
What do your coworkers need to improve and how could you work together better?
Follow protocols and show up to work.
People need to quit being lazy. People need to get off their phones and do their jobs.
They need to care about other people and not just about themselves
They're lazy and under trained
Review from Operations Dept
They should help create a conducive enviroment
What needs to change to make the company culture better?
Diversity and inclusion, better HR department
Review from Operations Dept
You have 2 boards with out duties and dress code, what good are they when not even the GM and managers follow it. for example the servers are wearing Doc martins, fine right, nope they do not have the correct restaurant sole but they wear them anyway, dress code, jewelry, watches, etc..POLICY
Incorporate better processes. There is a lot of waste in IT. Projects are repeated do to spectacular failure because poor financial decisions are made.
Favoritism is evident. Management needs to be held accountable for their action as team members are.
Review from Operations Dept
Perhaps a new management that has some refreshing values and actually cares about their employees and not about how much money they can or do make just by pointing a finger.
Review from Sales Dept
What would you improve about your company's interview process?
To be more professional, more structured and prioritized
Hire correct employees with good attitudes
Interview process is not the problem. Being trained on any level is the issue
What's going wrong and how can it be improved?
I'd need a lot more than 300 words to explain everything wrong with it.
Proper training for front and back of the house
Getting better management team please
This question is irrelevant. Corporate doesn't take into account their employees concerns. The same bad ADs, GMs, management teams will be leading the same restaurants in the next 6 months.
More training for managers on how to speak with their employees.
What would you most like to see improved at your company?
direction and future plans/strategy