Brinker International Employee Reviews | Comparably
Brinker International Claimed Company
Brinker International is one of the world’s leading casual dining restaurant companies with more than 1,600 restaurants and over 100,000 Team Members. read more
EMPLOYEE
PARTICIPANTS
256
TOTAL
RATINGS
2031
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Brinker International Employee Reviews

Out of 227 Brinker International employee reviews, 62% were positive. The remaining 38% were constructive reviews with the goal of helping Brinker International improve their work culture. The Sales team, with 83% positive reviews, reports the best experience at Brinker International compared to all other departments at the company. The Operations team offered the most constructive feedback, with 45% of that department's reviews constructive in nature.

What do you like best about the leadership team?

Leadership Reviews

They always support the staff. They are well prepared.

They're absolutely great Team effort at it's finest.

They considerate and compassionate people

Review from Operations Dept

They support their team most of the time and tell us when we do something wrong to correct it before it becomes a problem.

good, but people quit often or are fired

What does the leadership team need to get better at?

Leadership Reviews

Give yearly reviews to your employees

Training and getting more involved with team members

They need to get better managers

Listening to peoples emotions and actually caring about the customers

Following the rules and being respectful.

What is the best part about your compensation package?

Compensation Reviews

Salary is competitive with market

Its all at industry standards

Review from Operations Dept

The 5p% discount at all Brinker locations and Perk Spot is very nice.

The pay is ok could be better

I am paid biweekly on time as promised.

Why do you feel undervalued and what would make you feel better about your compensation?

Compensation Reviews

Better pay for the job and more attentive to the to the store and have them actually act more like managers and no preference on workers

Better pay. Better schedule. Better treatment. Show respect to employees.

I was told I would get a raise when i learned my first station on the line, and i was lied to.

I needed more hours and was told by Jeremy Pope I would get more hours. He asked me to turn down a job because he wanted to give me more hours and when I did he only gave me a few extra hours . Nowhere near full time. I don't believe I'm receiving my 3% sales tips or that they're not reporting it.

I feel undervalue because when I do work I give my all to my guests and coworkers. Higher pay rate and recognition will definitely make me feel better for all of us

What are some of the best things about your team?

Team Reviews

They ate all nice people.

Enthusiasm and helping when needed

Communication, caring for one another and helping each other

They try their best to make the restaurant work

Best peoole in the industry until GMs ruin the culture. Losing prople who have been with the company for 15+ years due to inefficiency and inequality

What do your coworkers need to improve and how could you work together better?

Team Reviews

Follow protocols and show up to work.

People need to quit being lazy. People need to get off their phones and do their jobs.

They need to care about other people and not just about themselves

They're lazy and under trained

Review from Operations Dept

They should help create a conducive enviroment

What is most positive about the culture and environment at your company?

Environment Reviews

All of the people are nice

The cooks are very accommodating.

Review from Customer Success Dept

Not much is positive. But I do like a few of my co-workers.

Enthusiasm to do the job

I really wanted to say both positive and negative. Most positive is that we do have certain managers that cares about their job and the well-being of their employees

What needs to change to make the company culture better?

Environment Reviews

Diversity and inclusion, better HR department

Review from Operations Dept

You have 2 boards with out duties and dress code, what good are they when not even the GM and managers follow it. for example the servers are wearing Doc martins, fine right, nope they do not have the correct restaurant sole but they wear them anyway, dress code, jewelry, watches, etc..POLICY

Incorporate better processes. There is a lot of waste in IT. Projects are repeated do to spectacular failure because poor financial decisions are made.

Favoritism is evident. Management needs to be held accountable for their action as team members are.

Review from Operations Dept

Perhaps a new management that has some refreshing values and actually cares about their employees and not about how much money they can or do make just by pointing a finger.

Review from Sales Dept

What did you like most about the interview process?

Interviews Reviews

Fast and easy. Original manager was great.

I interviewed with a different team that runs my store. Everyone was polite, respectful, and kind. Management today is rude, crass, and not likeable. Continues to fire good employees and let their drig dealers reamin on staff.

Honestly the manager was very straightforward

Friendly & encouraging. Excited about starting.

My assistant manager who did my interview was great and reall made you want to be part of this company

What would you improve about your company's interview process?

Interviews Reviews

To be more professional, more structured and prioritized

Hire correct employees with good attitudes

Interview process is not the problem. Being trained on any level is the issue

What makes you most happy at work?

Outlook Reviews

To go to work without anxiety

Interacting with and helping customers

Seeing the people that dont scream and yell because they arent getting enough tables

Whenever it's easy and people are working hard and helping each other get through the day. When it's bad, it gets really bad.

Cooking for the customers satisfaction.

What's going wrong and how can it be improved?

Outlook Reviews

I'd need a lot more than 300 words to explain everything wrong with it.

Proper training for front and back of the house

Getting better management team please

This question is irrelevant. Corporate doesn't take into account their employees concerns. The same bad ADs, GMs, management teams will be leading the same restaurants in the next 6 months.

More training for managers on how to speak with their employees.

What do you like best about your company?

Outlook Reviews

culture

What would you most like to see improved at your company?

Outlook Reviews

direction and future plans/strategy

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