Buffalo Wild Wings Employee Reviews
Out of 1305 Buffalo Wild Wings employee reviews, 56% were positive. The remaining 44% were constructive reviews with the goal of helping Buffalo Wild Wings improve their work culture. The Customer Support team, with 81% positive reviews, reports the best experience at Buffalo Wild Wings compared to all other departments at the company. The Product team offered the most constructive feedback, with 56% of that department's reviews constructive in nature.
What does the leadership team need to get better at?
Get on the team members when they are not following rules or ACTUALLY ENFORCE THE RULES
Managing their team. Lots of team members dont work and are stuck on their phones. Expect everybody else to pick up their work
Finding people who can keep up with the speed of a Sports Bar
Properly scheduling for the busy shifts and properly training staff. Less time in the office chatting more time actually managing
Everything because nothing is being acknowledged or appreciated
Why do you feel undervalued and what would make you feel better about your compensation?
I have 17yrs experience getting paid the same as someone with none
Getting paid more an hour
I do way to much work for so little return. I lead the kitchen as a kitchen manager for a cooks pay.
Added tip to each bill and less money taken out for tip out
After everything i have to do to keep this restaurant afloat i cant even come in woth my family to eat and get a discount on my food. Even if i worked the same day. We are now only allowed to get discounted food WHILE we're working and it only takes off 7.50
What do your coworkers need to improve and how could you work together better?
Do your job and stay productive. Help each other so we can all succeed
Not be sensitive to corrections
Review from Sales Dept
WCT'S need to stop acting bigger and better than everyone else.
Review from Product Dept
Have better training and managing
Working together as a team not competition
What needs to change to make the company culture better?
the food needs to come out faster when we are not that busy
Start holding people in salary accountable
Get better management soon or it will go under
Management respecting the team, and not letting power get to them and think its okay to disrepect whoever is working under them.
The district manager or CEO and team needs to have a meeting to ensure the value of its employees and the safety of its employees. Company expectations, rules and regulations need to be understood and practiced appropriately and effectively.
What would you improve about your company's interview process?
Actual training, and not have Vivian from blossom hill do it
Actual Manager's for the company
They handed me a packet that was clearly a script meant for the interviewer and told me to fillit out. It was confusing to say the least and instead of reading the answers i took the time to write the GM just asked me the same questions. He was also wide eyed the whole time it was really unnerving
the Gm pretty much told me he allowed the girls thats been there for a long time to be mean because thats just how they are
look deeper into the people they are hiring. often hire people with drug problems that will come to work high off several drugs
What's going wrong and how can it be improved?
It could be improved with real compassionate customer service
Food gets out cold, sometimes food has gotten water on it from leaks in the ceiling.
Review from Product Dept
Customers point of view. Food is bad and prices are crazy. True bad part is its corporate structure.
Review from Operations Dept
The general manager needs to take control of situations and not sit in his office ignoring the problem.
Fire some of the managment fire some employees get rid of the people who dont care about really anything and thing they are better than anyone else.