C-
60/100
Build A Bear is a Consumer Services company located in 7401 Market St, Youngstown, Ohio, United States. read more
Build-A-Bear Workshop Outlook Employee Reviews
All
Positive
Constructive
What makes you most happy at work?
My coworkers, the occasional 50% discount and christmas time
My coworkers are the highlight of any shift
I love talking to customers and helping them stuff their bears.
Giving children the experience and the wonder I had as a child walking into build a bear
Review from Sales Dept
Seeing little kids and grown ups enjoying stuffed animals
Being able to make families and friends happy
The customers and product are bright and cheery.
The people and our mission to add a little mire heart to life.
Positive interactions most of the day
Seeing customers happy with their purchase.
Pay day and that is it
When the customer gets what they came in for and leaves with a smile.
The kids make me happy
IF the general/assistant managers AREN'T working
Review from Sales Dept
Making others happy is the best part
Review from Sales Dept
Meeting guests and learning about their lives, what brings them in and how we can make a great moment/memory for them! Kids are always endearing and energetic.
Review from Sales Dept
The people who work there make this one of the top places to work.
My coworkers and building bears for a living.
Review from Sales Dept
The customers. The kids are always so happy to pick our animals and clothes.
Review from Sales Dept
What's going wrong and how can it be improved?
Guests feel that the products they want are never in store. There's constant corporate mandated upselling and forcing socially shy guests into uncomfortable social scenarios. There's a lot of settling of differences through exaggeration, innuendo and passive agression and spiteful career sniping.
Better staff and management of said staff
We are understaffed every single morning. There will be a line. You will be yelled at because you are the only person on the floor. You will also have to use the washroom but cannot as you are babysitting the store. I would say the only way for improvement is to have the bathroom stall on floor.
I am part-time. My manager does not give proper breaks, does not let us go home if we feel sick, goes on her phone in the back during rush. Turnover rate for workers is very high, and three people have quit in the past two weeks alone because of said manager.
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